Dorset Vehicle Rentals Reviews

Name: Dorset Vehicle Rentals
Address: 3 Railway Triangle, Poundbury Road, Dorchester, Dorset
Rating: 4.79

4.8 Rating 3,132 Reviews

96 %

of reviewers recommend Dorset Vehicle Rentals

Company Reviews

Metrics

4.8

Based on 3,132 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Dorset Vehicle Rentals 5 star review on 1st November 2022

PHILIP ANDREW WILLSON

Dorset Vehicle Rentals 5 star review on 20th April 2021

REBECCA HIGNETT

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall a great service.”

Helpful Report

(Gillingham) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Matt Gillingham Branch Manager

Posted 1 year ago

“Excellent customer service very professional”

Helpful Report

(Gillingham) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Matt Gillingham Branch Manager

Posted 1 year ago

“On-line booking was quick and easy, and check-in/pickup was quick and courteous. The vehicle was excellent, high spec, and an easy comfortable drive, even with 6 ladies who'd packed for a month, even though it was just a 4 day cruise!! Great Value.”

Helpful Report

(Yeovil) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 1 year ago

“Excellent service”

Helpful Report

(Yeovil) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 1 year ago

“I found Dorset vehicle rentals very efficient, and the customer service second to none . Thank you all at Dorset vehicle rentals”

Helpful Report

(DORCHESTER) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 1 year ago

“Van was clean and ready for collection. Service was quick and polite. Van was just what was needed. Will definitely be back.”

Helpful Report

(Gillingham) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Matt Gillingham Branch Manager

Posted 1 year ago

“Excellent service, clean van and ready when wanted. Cannot fault.”

Helpful Report

(Gillingham) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Matt Gillingham Branch Manager

Posted 1 year ago

“As always great service from Andy and the team in Yeovil. Last minute booking and vehicle ready to go at 8am. Quick and easy to use website. My first choice when looking to hire a vehicle.”

Helpful Report

(Yeovil) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 1 year ago

“Brilliant service. So very grateful”

Helpful Report

(Yeovil) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 1 year ago

“Always courteous, professional and friendly…also usually the best price…what more can one ask for ?”

Helpful Report

(Bridport) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Jon Paul Bridport Branch Manager

Posted 1 year ago

“great friendly service and quality vehicle”

Helpful Report

(DORCHESTER) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 1 year ago

“Excellent! Friendly, efficient and affordable.”

Helpful Report

(Yeovil) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 1 year ago

“Our car broke down en route to Scotland for 10 days and at very short notice the Dorchester branch confirmed that they had an automatic estate available, we completed most of the paperwork over the phone and they stayed open until I could get a lift to the branch. We were due at a wedding so the branch reactions managed to keep us on track. Very friendly, professional staff and great service.”

Helpful Report

(DORCHESTER) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 1 year ago

“Friendly, helpful and patient guys in the office. I had a long journey and the van was brilliant to drive. I would use them again.”

Helpful Report

(Gillingham) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Matt Gillingham Branch Manager

Posted 1 year ago

“Easy booking and collection process. Deposit took longer to return than I would have liked, but it was within the given timeframe. Great van.......clean, undamaged, easy to drive. Will use again.”

Helpful Report

(DORCHESTER) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 1 year ago

“I went in to the office in Bridport personally. The customer service was exceptional. They were really helpful with the information given and nothing was too much trouble. Thought the price was also reasonable for the hire of a minibus. The process to hire was also very quick and easy. Thank you for a great and local service.”

Helpful Report

(Bridport) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Jon Paul Bridport Branch Manager

Posted 1 year ago

“Great customer service, really helpful staff. Highly recommend Dorset Vehicle Rentals!”

Helpful Report

(DORCHESTER) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 2 years ago

“Usual courteous and efficient service in Bridport office. No problem when I wanted to change the van for a different one.”

Helpful Report

(Bridport) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Jon Paul Bridport Branch Manager

Posted 2 years ago

“Very straight forward and helpful. Thank yiu”

Helpful Report

(Gillingham) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Matt Gillingham Branch Manager

Posted 2 years ago

“Always a good experience renting from Bridport branch, friendly and professional. 5 star excellent”

Helpful Report

(Bridport) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Jon Paul Bridport Branch Manager

Posted 2 years ago

Dorset Vehicle Rentals is rated 4.8 based on 3,132 reviews