Dorset Vehicle Rentals Reviews

Name: Dorset Vehicle Rentals
Address: 3 Railway Triangle, Poundbury Road, Dorchester, Dorset
Rating: 4.79

4.8 Rating 3,131 Reviews

96 %

of reviewers recommend Dorset Vehicle Rentals

Company Reviews

Metrics

4.8

Based on 3,131 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Dorset Vehicle Rentals 5 star review on 1st November 2022

PHILIP ANDREW WILLSON

Dorset Vehicle Rentals 5 star review on 20th April 2021

REBECCA HIGNETT

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good staff.Good service”

Helpful Report

(Weymouth) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 2 years ago

“Andrew and his team are excellent, very professional and efficient. I always use Dorset Vehicle Rentals and will continue to do so”

Helpful Report

(Weymouth) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 2 years ago

“Nice & easy rental! Car very well presented & the handover was very thorough. Would certainly rent from DVR again”

Helpful Report

(Weymouth) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 2 years ago

“Staff were excellent and friendly however the insistence on having a landline number as a contact is ridiculous as having a landline is a thing of the past in our modern age. I have just moved in to a new property and do not have a landline and no intention of getting one”

Helpful Report

(Weymouth) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager. Unfortunately, the need for a landline number is out of our control & is down to our insurance company.

Posted 2 years ago

“Best service I have found yet regarding van rental, Matt was very helpful and efficient and made everything easy from picking up to dropping off, definitely will be using them in the future. Regards”

Helpful Report

(Gillingham) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 2 years ago

“The staff were excellent, especially Millie when I had a potential issue booking the van. My only issue was I hadn’t driven a modern diesel before and had no idea what adblue was. Kept getting warnings on the dash and when it said it wouldn’t start if I didn’t put any in I ended up spending an extra £15.”

Helpful Report

(DORCHESTER) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure that Millie & Guys at Head Office see this.

Posted 2 years ago

“The van we hired was brand new and clean!”

Helpful Report

(Yeovil) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 2 years ago

“Very efficient and friendly service.”

Helpful Report

(Bridport) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Jon, our Bridport Branch Manager.

Posted 2 years ago

“Excellent service as always, nice smart little car and helpful staff.”

Helpful Report

(Bridport) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Jon, our Bridport Branch Manager.

Posted 2 years ago

“Great service provided by Andy the Manager at Weymouth office. My only issues are with the Toyota hybrid car as I cannot get the cruise control to work (both times I had similiar vehicle). i need CC for my 696 return work trip to Barrow In Furness due to all the av spd camera on M6. Also could opening hrs be earlier in the morning 0700 or 0730 which would make getting a car for a long 10 hr trip better.”

Helpful Report

(Weymouth) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 2 years ago

“I can't praise DVR highly enough. The entire booking process and hiring of the vehicle was well-organised, straightforward and efficient. The vehicle was clean and in good condition, they gave me a ,arger van for free due to my late-in-the-day booking/availability. My deposit was returned very quickly. Next time I need to hire a vehicle, you know where I'm coming. Thanks very much.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 2 years ago

“Great service. Quick an easy. Friendly staff. Efficient. Could list multiple superlatives”

Helpful Report

(DORCHESTER) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 2 years ago

“Clean and tidy van. Very friendly and helpful staff. I would definitely use their vans again.”

Helpful Report

(Yeovil) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 2 years ago

“Very easy, great van and Matt was so quick and helpful. Thank you. Kate”

Helpful Report

(Gillingham) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 2 years ago

“I was very satisfied with the offer, the vehicle and the service. Professional, non-nonsense and the type of car I needed.”

Helpful Report

(Weymouth) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 2 years ago

“John Paul is definitely an asset to your company, he is patient, explains your options clearly and is amiable.”

Helpful Report

(Bridport) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Jon, our Bridport Branch Manager.

Posted 2 years ago

“Great service, many thnaks for all your help”

Helpful Report

(Bridport) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Jon, our Bridport Branch Manager.

Posted 2 years ago

“Great service and easy to use”

Helpful Report

(DORCHESTER) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 2 years ago

“Easy helpful and a pleasure to deal with”

Helpful Report

(DORCHESTER) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 2 years ago

“Very good service. Vehicle was clean (save for choc bar in glove compartment) and drove well. Pleased the £200 deposit was returned swiftly. Good range of vehicles and competitive prices.”

Helpful Report

(Gillingham) - Posted 2 years ago

Thank you for taking the time to leave a review. Apologies about this! I will ensure this is seen by Matt, our Gillingham Branch Manager to prevent this from happening in the future!

Posted 2 years ago

Dorset Vehicle Rentals is rated 4.8 based on 3,131 reviews