Dorset Vehicle Rentals Reviews

Name: Dorset Vehicle Rentals
Address: 3 Railway Triangle, Poundbury Road, Dorchester, Dorset
Rating: 4.79

4.8 Rating 3,131 Reviews

96 %

of reviewers recommend Dorset Vehicle Rentals

Company Reviews

Metrics

4.8

Based on 3,131 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Dorset Vehicle Rentals 5 star review on 1st November 2022

PHILIP ANDREW WILLSON

Dorset Vehicle Rentals 5 star review on 20th April 2021

REBECCA HIGNETT

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service at dorset vehicle rentals was outstanding and very good price thankyou”

Helpful Report

(Yeovil) - Posted 9 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 9 months ago

“Great service!”

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(Bridport) - Posted 9 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Jon Paul Bridport Branch Manager

Posted 9 months ago

“Friendly staff, good vans, good prices. Highly recommended.”

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(Yeovil) - Posted 9 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 9 months ago

“Excellent and friendly service. Even managed to do a last minute change for me due to an oversight on my part. Happy to use again and would definitely recommend.”

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(Weymouth) - Posted 9 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Weymouth Branch Manager

Posted 9 months ago

“Great service happy people and value for money”

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(DORCHESTER) - Posted 9 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester

Posted 9 months ago

“Staff were friendly and helpful. Very easy and they will be my go to if I need to hire a vehicle again.”

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(DORCHESTER) - Posted 9 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester

Posted 9 months ago

“Good all round service from booking through to collection & easy return process Van excellent”

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(DORCHESTER) - Posted 9 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester

Posted 9 months ago

“Very good service the van was a pleasure to drive and in my opinion all at a reasonable price”

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(Yeovil) - Posted 9 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 9 months ago

“All good. Efficient transaction and decent clean vehicle. Good value.”

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(Weymouth) - Posted 9 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Weymouth Branch Manager

Posted 9 months ago

“Excellant, vehicle was very well presented, clean and all working fine. Idea of 24hr hire much better as saved rushing back from house move after very busy day!”

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(DORCHESTER) - Posted 9 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester

Posted 9 months ago

“Fabulous service. Efficienet, easy, pleasant and a great car too. Many thanks Dorset Vehicle Rental.”

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(Gillingham) - Posted 9 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Matt Gillingham Branch Manager

Posted 9 months ago

“Easy, clear concise rental. Good price too. Friendly staff made the experience stress free, the vehicle was spotless. I would 100% recommended this rental company”

Helpful Report

(Yeovil) - Posted 9 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 9 months ago

“Easy to order, collect and drop off. Staff very helpful. Vehicle was new and spotlessly clean. Deposit was reimbursed promptly. Will definitely use them again.”

Helpful Report

(DORCHESTER) - Posted 9 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester

Posted 9 months ago

“Excellent as alwys”

Helpful Report

(DORCHESTER) - Posted 9 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester

Posted 9 months ago

“So easy to arrange the hire, staff were very helpful on collection and return all done without fuss. Just as it should be, thanks very much and will use again next time”

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(Gillingham) - Posted 9 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Matt Gillingham Branch Manager

Posted 9 months ago

“Easy to book on line, staff helpful on collection and vehicle as expected on previous hires in top condition.”

Helpful Report

(DORCHESTER) - Posted 9 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester

Posted 9 months ago

“This is my first experience with renting from DVR - for me it worked really well. The place was within walking distance of my home and everything was in place when I arrived. The car was clean and not too difficult to learn the controls and very economical to run, which really impressed me. The man in the office was professional and courteous and very helpful. My only complaint is that the £200 deposit was actually taken and has resulted in me having to wait 4 weeks for the money to be refunded into my account. This is because of the timing on my credit card, I would have preferred the £200 to be held. Apart from that I would definately use DVR again.”

Helpful Report

(Bridport) - Posted 9 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Jon Paul Bridport Branch Manager

Posted 9 months ago

“First class, prompt and polite service from Andy the branch manager, as in previous occasions. Easy collection from the upgraded facility, easy out of hours return. Nice clean Luton van. Definitely my go to place for local vehicle hire.”

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(Weymouth) - Posted 9 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Weymouth Branch Manager

Posted 9 months ago

“Scammers lies about the amount of fuel even tho I proved I put fuel in, no response from Yeovil. Ranch after complaining and took a part of the deposit.”

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(Yeovil) - Posted 9 months ago

Good afternoon, If a vehicle is returned with less fuel you are charged an admin fee & any missing fuel. We take photos of the fuel gage on collection & on return to avoid mistakes happening. If the vehicle is returned with the same fuel, back on time & no new damage, we refund the deposit in full. Thank you for taking the time to leave a review. Dorset Vehicle Rentals

Posted 9 months ago

“The vehicle was very clean and the staff was very helpful thank you very much”

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(Gillingham) - Posted 9 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Matt Gillingham Branch Manager

Posted 9 months ago

Dorset Vehicle Rentals is rated 4.8 based on 3,131 reviews