Dorset Vehicle Rentals Reviews

Name: Dorset Vehicle Rentals
Address: 3 Railway Triangle, Poundbury Road, Dorchester, Dorset
Rating: 4.79

4.8 Rating 3,131 Reviews

96 %

of reviewers recommend Dorset Vehicle Rentals

Company Reviews

Metrics

4.8

Based on 3,131 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No Problems whatsover, easy pick-up as just around the corner, The Peugeot was great to drive, the map function was very useful and more advanced than my unreliable old motor! ( but without manual unable to take full advantage). Will not hesitate to hire again from DV in future for long trips with a Very clean , tidy and reliable vehicle. Thank You.”

Helpful Report

(Bridport) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Jon Paul Bridport Branch Manager

Posted 2 years ago

“Would definitely use again or recommend very good helpful service and clean vehicle”

Helpful Report

(Gillingham) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Matt Gillingham Branch Manager

Posted 2 years ago

“Great, professional, team to deal with at the Yeovil office.”

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(Yeovil) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 2 years ago

“Great service... Friendly staff... reliable vehicles...clean n tidy...thanks”

Helpful Report

(Yeovil) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 2 years ago

“I dealt with the Dorchester branch. A very efficient and effective service. Really helpful and polite staff. recommend Dorset Vehicle Rentals from my experience.”

Helpful Report

(DORCHESTER) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 2 years ago

“great service”

Helpful Report

(Yeovil) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 2 years ago

“Excellent, quick, reliable and great value for money.”

Helpful Report

(Weymouth) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andrew Weymouth Branch Manager

Posted 2 years ago

“Very good service. Car brand new.”

Helpful Report

(Weymouth) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andrew Weymouth Branch Manager

Posted 2 years ago

“Vehicle was clean and ready for rental on time. Staff really nice and friendly. Fast efficient collection and return process. Very happy”

Helpful Report

(DORCHESTER) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 2 years ago

“Really easy to hire, friendly service. Liked the vehicle, it was really helpful having all the dimensions when I was planning - could have easily hired the wrong (smaller) van. Good experience all round. Thank you.”

Helpful Report

(DORCHESTER) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 2 years ago

“Fantastic service. Very helpful staff. When we needed a car they were able to help. Cars were always lovely and clean. Thank you John & John Paul. Gill”

Helpful Report

(Bridport) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Jon Paul Bridport Branch Manager

Posted 2 years ago

“Very happy with service provided by DVR. Collection and drop off was very smooth and efficient. Quality of minibus was very good, new vehicle smooth and easy to drive.”

Helpful Report

(Yeovil) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 2 years ago

“Great service. Helped me enormously. Thank you”

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(Gillingham) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Matt Gillingham Branch Manager

Posted 2 years ago

“The manager Andy was very efficient, friendly and extremely helpful with providing a van for us. The van was probably 5 years old, was clean, well maintained and the fuel economy was excellent for a large van. I would highly recommend this company in Yeovil. 10/10 thank you very much for all of your help. Joe Robinson”

Helpful Report

(Yeovil) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 2 years ago

“Flexibel and serviceminded. Generous with uppgradera.”

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(Weymouth) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andrew Weymouth Branch Manager

Posted 2 years ago

“Excellent service as always and friendly staff”

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(DORCHESTER) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 2 years ago

“Happy with car did the job and was clean. Unhappy with the security deposit. Appreciate you require one however you are slow to return the deposit.”

Helpful Report

(Yeovil) - Posted 2 years ago

Thank you for taking the time to leave a review. We did refund your deposit on return of the vehicle. It is your bank that holds the deposit before it is released back into your account. Unfortunately this is down to your bank, not us & there is nothing we can do to prevent this. Dorset Vehicle Rentals

Posted 2 years ago

“Quick pickup, great vehicle and an easy drop off even on the public holiday. Got the refund for my deposit quickly too.”

Helpful Report

(Weymouth) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andrew Weymouth Branch Manager

Posted 2 years ago

“Great service and good, clean, modern vehicle. DVR are a great company to hire from.”

Helpful Report

(Bridport) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Jon Paul Bridport Branch Manager

Posted 2 years ago

“No problems”

Helpful Report

(Yeovil) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 2 years ago

Dorset Vehicle Rentals is rated 4.8 based on 3,131 reviews