Dorset Vehicle Rentals Reviews

Name: Dorset Vehicle Rentals
Address: 3 Railway Triangle, Poundbury Road, Dorchester, Dorset
Rating: 4.79

4.8 Rating 3,131 Reviews

96 %

of reviewers recommend Dorset Vehicle Rentals

Company Reviews

Metrics

4.8

Based on 3,131 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Dorset Vehicle Rentals 5 star review on 1st November 2022

PHILIP ANDREW WILLSON

Dorset Vehicle Rentals 5 star review on 20th April 2021

REBECCA HIGNETT

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice people to deal with. However... The van I hired for a formal business purpose had MOTORWAY MAINTENANCE and yellow and red stripes all over the back of it (I had not expected or been informed of this). The interior was coated with some sort silicone spray, which meant the controls - and importantly the pedals - were extremely slippery and therefore, could have easily caused an incident. Verdict: People good. Vehicle presentation bad.”

Helpful Report

(Yeovil) - Posted 10 months ago

“Good service and very friendly staff.”

Helpful Report

(DORCHESTER) - Posted 10 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester

Posted 10 months ago

“Fantastic, Brilliant service, will use again.”

Helpful Report

(Yeovil) - Posted 10 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 10 months ago

“Very easy to deal with and efficient service”

Helpful Report

(DORCHESTER) - Posted 10 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester

Posted 10 months ago

“Overall a very successful hire. The only thing I would say is that when I was given the van, the person explained how to tilt the rear section and how to drop the tail and side, but did it so quickly I didn’t take it in. When I returned the van it was explained to me (more slowly) - so now I know for next time.”

Helpful Report

(DORCHESTER) - Posted 10 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester

Posted 10 months ago

“Always excellent service, especially from Andy at Weymouth 👍”

Helpful Report

(Weymouth) - Posted 10 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Weymouth Branch Manager

Posted 10 months ago

“Helpful efficient staff and easy application for van . Was able to complete task with ease .”

Helpful Report

(DORCHESTER) - Posted 10 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester

Posted 10 months ago

“Always fantastic friendly, quick and efficient service at the yeovil branch:) Many thanks for getting me through ANOTHER car disaster! … and for being so accommodating!”

Helpful Report

(Yeovil) - Posted 11 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 11 months ago

“As always, excellent and personal service, good price, car matched requirements.”

Helpful Report

(Bridport) - Posted 11 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Jon Paul Bridport Branch Manager

Posted 11 months ago

“Very happy with the rental. Booked it on line, had a few enquiries which was dealt with over the phone. Collectiomg was quick and trouble free. Deposit was back in my account dry quickly”

Helpful Report

(DORCHESTER) - Posted 11 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester

Posted 11 months ago

“Gillingham has the best team. I had less perfect experiences at Yeovil, but cannot fault Gillingham.”

Helpful Report

(Gillingham) - Posted 11 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Matt Gillingham Branch Manager

Posted 11 months ago

“It was easy to book online. Cheaper than the local competition and the person who booked me in was very friendly.”

Helpful Report

(DORCHESTER) - Posted 11 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester

Posted 11 months ago

“Really friendly staff and very quick in finding the right vehicle for me..”

Helpful Report

(DORCHESTER) - Posted 11 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester

Posted 11 months ago

“Great service would highly recommend”

Helpful Report

(Yeovil) - Posted 11 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 11 months ago

“It was easy to book and the vehicle was perfect for our needs- thank you Dorset Rentals”

Helpful Report

(Bridport) - Posted 11 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Jon Paul Bridport Branch Manager

Posted 11 months ago

“Easy pickup, nice van, perfect for the job!”

Helpful Report

(Gillingham) - Posted 11 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Matt Gillingham Branch Manager

Posted 11 months ago

“The two blokes who sorted me out was good friendly and very helpful definitely will be using again .”

Helpful Report

(DORCHESTER) - Posted 11 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 11 months ago

“Appreciate DVR stepping up to help us on the day, when another van rental company badly let us down”

Helpful Report

(Yeovil) - Posted 11 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 11 months ago

“Excellent service and the vehicle was as you would expect. Thank you.”

Helpful Report

(Gillingham) - Posted 11 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Matt Gillingham Branch Manager

Posted 11 months ago

“Yet another excellent rental, clean vehicle, easy to drive, painless paperwork (paperless now too). We will definitely be using Dorset Vehicle Rentals again”

Helpful Report

(Gillingham) - Posted 11 months ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Matt Gillingham Branch Manager

Posted 11 months ago

Dorset Vehicle Rentals is rated 4.8 based on 3,131 reviews