Dorset Vehicle Rentals Reviews

Name: Dorset Vehicle Rentals
Address: 3 Railway Triangle, Poundbury Road, Dorchester, Dorset
Rating: 4.79

4.8 Rating 3,131 Reviews

96 %

of reviewers recommend Dorset Vehicle Rentals

Company Reviews

Metrics

4.8

Based on 3,131 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful staff, good prices and flexible with pick up time which was a massive help to us. Thank you!”

Helpful Report

(Bridport) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Jon Paul Bridport Branch Manager

Posted 2 years ago

“All fantastic at v short notice....will hire again. JH”

Helpful Report

(Gillingham) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Matt Gillingham Branch Manager

Posted 2 years ago

“Excellent service .. quick deposit return all round greatness very happy with the conditions of the vehicle and the customer service no breakdowns on a 500 mile round trip ...”

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Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andrew Weymouth Branch Manager

Posted 2 years ago

“Fast and friendly service, clean van, happy all round”

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(Bridport) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Jon Paul Bridport Branch Manager

Posted 2 years ago

“Great service, would recommend to others”

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(DORCHESTER) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 2 years ago

“Very happy with van and service. Just what I needed. Have hired from Dorset Vehicle Rentals several times before and will do so again.”

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(Yeovil) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 2 years ago

“Friendly customer service and except for my most recent rental, cars have always been super clean and felt safe to drive.”

Helpful Report

(Bridport) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Jon Paul Bridport Branch Manager

Posted 2 years ago

“Very impressed with the service, had an issue with online payment (banks are more strict which is a good thing) so contacted them via email and all was resolved quickly. The onsite team were very helpful and the van was excellent. Definitely recommended!”

Helpful Report

(Gillingham) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Matt Gillingham Branch Manager

Posted 2 years ago

“Good service deposit returned in good time”

Helpful Report

(Gillingham) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 2 years ago

“Very glad to be able to hire a van locally in Bridport. Helpful, efficient service. Thank you”

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(Bridport) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Jon Paul Bridport Branch Manager

Posted 2 years ago

“Very helpful, on pick up and return,would be very happy to recommend the team in Bridport”

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(Bridport) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Jon Paul Bridport Branch Manager

Posted 2 years ago

“Friendly staff great price awesome car”

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(Yeovil) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 2 years ago

“A bit slow when picking up the vehicle, didn’t seem to be enough office staff. The van had some scensor problems that were a bit worrying, but all worked ok”

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(DORCHESTER) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this. Apologies for the wait & thank you for your patience. Did you report the issues you had with the vehicle to a staff member? Dorset Vehicle Rentals

Posted 2 years ago

“The team were extremely friendly & helpful The vehicle was in excellent condition & as we had expected to hire We would definitely use them again”

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(DORCHESTER) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 2 years ago

“Great service, will definitely use again and recommend to family and friends 👍”

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(Weymouth) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andrew Weymouth Branch Manager

Posted 2 years ago

“Friendly and helpful, thank you”

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(DORCHESTER) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 2 years ago

“I rented from the Bridport office. Friendly, helpful staff. Lovely new van.”

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(Bridport) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Jon Paul Bridport Branch Manager

Posted 2 years ago

“My rental was quick and easy, there was one big problem when I presented my Driving licence I was taken aback to be told the deposit will be £500.00 because I was over 70 years old. if that is not age discrimination I dont know what is.”

Helpful Report

(Weymouth) - Posted 2 years ago

Hello, I'm not sure if there has been some confusion as you only paid a £200 deposit for your hire which was refunded on return of the vehicle. If you wish to speak to someone regarding this, please email reception@dvr.uk.net Thank you Dorset Vehicle Rentals

Posted 2 years ago

“Friendly staff and so easy to deal with 10/10”

Dorset Vehicle Rentals 5 star review on 1st November 2022

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(Yeovil) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 2 years ago

“Great service!”

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(Gillingham) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 2 years ago

Dorset Vehicle Rentals is rated 4.8 based on 3,131 reviews