Dorset Vehicle Rentals Reviews

Name: Dorset Vehicle Rentals
Address: 3 Railway Triangle, Poundbury Road, Dorchester, Dorset
Rating: 4.79

4.8 Rating 3,132 Reviews

96 %

of reviewers recommend Dorset Vehicle Rentals

Company Reviews

Metrics

4.8

Based on 3,132 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Dorset Vehicle Rentals 5 star review on 1st November 2022

PHILIP ANDREW WILLSON

Dorset Vehicle Rentals 5 star review on 20th April 2021

REBECCA HIGNETT

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having needed to rent a vehicle at very short notice, my son recommended you. I picked up my car from Yeovil, where Andy was really pleasant and helpful. I was able to return the car to the Dorchester office without incurring an extra charge. The staff there were also great. Will definitely recommend and use again myself if the need arises.”

Helpful Report

(Yeovil) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 2 years ago

“Helpful staff, good prices and flexible with pick up time which was a massive help to us. Thank you!”

Helpful Report

(Bridport) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Jon Paul Bridport Branch Manager

Posted 2 years ago

“All fantastic at v short notice....will hire again. JH”

Helpful Report

(Gillingham) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Matt Gillingham Branch Manager

Posted 2 years ago

“Excellent service .. quick deposit return all round greatness very happy with the conditions of the vehicle and the customer service no breakdowns on a 500 mile round trip ...”

Helpful Report

Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andrew Weymouth Branch Manager

Posted 2 years ago

“Fast and friendly service, clean van, happy all round”

Helpful Report

(Bridport) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Jon Paul Bridport Branch Manager

Posted 2 years ago

“Great service, would recommend to others”

Helpful Report

(DORCHESTER) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 2 years ago

“Very happy with van and service. Just what I needed. Have hired from Dorset Vehicle Rentals several times before and will do so again.”

Helpful Report

(Yeovil) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 2 years ago

“Friendly customer service and except for my most recent rental, cars have always been super clean and felt safe to drive.”

Helpful Report

(Bridport) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Jon Paul Bridport Branch Manager

Posted 2 years ago

“Very impressed with the service, had an issue with online payment (banks are more strict which is a good thing) so contacted them via email and all was resolved quickly. The onsite team were very helpful and the van was excellent. Definitely recommended!”

Helpful Report

(Gillingham) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Matt Gillingham Branch Manager

Posted 2 years ago

“Good service deposit returned in good time”

Helpful Report

(Gillingham) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 2 years ago

“Very glad to be able to hire a van locally in Bridport. Helpful, efficient service. Thank you”

Helpful Report

(Bridport) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Jon Paul Bridport Branch Manager

Posted 2 years ago

“Very helpful, on pick up and return,would be very happy to recommend the team in Bridport”

Helpful Report

(Bridport) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Jon Paul Bridport Branch Manager

Posted 2 years ago

“Friendly staff great price awesome car”

Helpful Report

(Yeovil) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 2 years ago

“A bit slow when picking up the vehicle, didn’t seem to be enough office staff. The van had some scensor problems that were a bit worrying, but all worked ok”

Helpful Report

(DORCHESTER) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this. Apologies for the wait & thank you for your patience. Did you report the issues you had with the vehicle to a staff member? Dorset Vehicle Rentals

Posted 2 years ago

“The team were extremely friendly & helpful The vehicle was in excellent condition & as we had expected to hire We would definitely use them again”

Helpful Report

(DORCHESTER) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 2 years ago

“Great service, will definitely use again and recommend to family and friends 👍”

Helpful Report

(Weymouth) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andrew Weymouth Branch Manager

Posted 2 years ago

“Friendly and helpful, thank you”

Helpful Report

(DORCHESTER) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 2 years ago

“I rented from the Bridport office. Friendly, helpful staff. Lovely new van.”

Helpful Report

(Bridport) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Jon Paul Bridport Branch Manager

Posted 2 years ago

“My rental was quick and easy, there was one big problem when I presented my Driving licence I was taken aback to be told the deposit will be £500.00 because I was over 70 years old. if that is not age discrimination I dont know what is.”

Helpful Report

(Weymouth) - Posted 2 years ago

Hello, I'm not sure if there has been some confusion as you only paid a £200 deposit for your hire which was refunded on return of the vehicle. If you wish to speak to someone regarding this, please email reception@dvr.uk.net Thank you Dorset Vehicle Rentals

Posted 2 years ago

“Friendly staff and so easy to deal with 10/10”

Helpful Report

(Yeovil) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 2 years ago

Dorset Vehicle Rentals is rated 4.8 based on 3,132 reviews