Dorset Vehicle Rentals Reviews

Name: Dorset Vehicle Rentals
Address: 3 Railway Triangle, Poundbury Road, Dorchester, Dorset
Rating: 4.79

4.8 Rating 3,131 Reviews

96 %

of reviewers recommend Dorset Vehicle Rentals

Company Reviews

Metrics

4.8

Based on 3,131 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Dorset Vehicle Rentals 5 star review on 1st November 2022

PHILIP ANDREW WILLSON

Dorset Vehicle Rentals 5 star review on 20th April 2021

REBECCA HIGNETT

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly but very professional team.”

Helpful Report

(Yeovil) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 3 years ago

“Always really helpful and the cars are always in great condition Had to change my booking at the last minute this time and was accommodated efficiently Recommend”

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(Gillingham) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 3 years ago

“I have already left a review as I am always impressed when I hire a vehicle from you and wanted to give credit where credit is due. I certainly would not hesitate in recommending you to anyone looking to hire a vehicle. As a woman I hate going into make orientated businesses but I never feel intimidated visiting your branch in yeovil and the fact you have a lady doing the vehicle checks is a bonus. Thanks you”

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(Yeovil) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 3 years ago

“Very helpful staff, well organised set up”

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(Yeovil) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 3 years ago

“Everyone has been very helpful from telephone customer service guys to the real people who dealt with us at Dorchester. Friendly, knowledgeable and helpful. Needed one day car hire on two different days and both times great service. Thanks”

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(DORCHESTER) - Posted 3 years ago

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Posted 3 years ago

“The rental van was in first class condition clean and easy to drive. The staff were very helpful and went round first to check for damage. The deposit was returned promptly to my account and the Covid precautions were very good . Thank you”

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(Weymouth) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 3 years ago

“It was just very friendly and professional .Matt the general manager of Gillingham branch is very friendly and professional . Made very welcome Will use again .”

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(Gillingham) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 3 years ago

“Fantastic, the van was perfect and lovely and clean just what I needed to move my furniture. Thank you”

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(Bridport) - Posted 3 years ago

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Posted 3 years ago

“Friendly staff, vehicle clean and ready on arrival.”

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(Yeovil) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 3 years ago

“Easy to book online with competitive prices for van hire. Si.ple and easy process from booking to dropping van off after hire. Have used a few times now and will use again.”

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(Gillingham) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 3 years ago

“Booked by Phone so missed out on the internet booking discount ,however the van was very good and well presented and the staff were very nice to deal with . had no problems and would use this company again .”

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(Bridport) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Jon, our Bridport Branch Manager.

Posted 3 years ago

“Needed a van urgently as mine had developed a problem. Phoned Dorset Vehicle Rentals as I have used them before and there was a van ready for collection within an hour. This meant no disruption for my customers. Will definitely use again should the need arise.”

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(Yeovil) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 3 years ago

“Excellent value ,very good service ,will be hiring again very soon Cheers .”

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(DORCHESTER) - Posted 3 years ago

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Posted 3 years ago

“Great guys … great vans”

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(Gillingham) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 3 years ago

“Excellent service and excellent vehicle”

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(Bridport) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Jon, our Bridport Branch Manager.

Posted 3 years ago

“Very efficient service - good quality vehicle”

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(Yeovil) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 3 years ago

“Excellent vehicle and good service all round”

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(Yeovil) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 3 years ago

“Easy to book online. It's a quick, friendly and efficient service.”

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(Gillingham) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 3 years ago

“Great company to use. No fuss involved picking up the car or dropping it back and was exactly as booked. Was very clean and well maintained. The staff were polite and very helpful. I will be using them again”

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(Weymouth) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 3 years ago

“Good value for money, person showing me around the vehicle was friendly and professional. Only reason it is not 5* is the receptionist seemed quite blunt and was not the most welcoming.”

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(Weymouth) - Posted 3 years ago

Apologies but as this is an anonymous review we are unsure of who you are. Perhaps you could email your name in confidence to wendy@dvr.uk.net and we can see who served you.

Posted 3 years ago

Dorset Vehicle Rentals is rated 4.8 based on 3,131 reviews