Dorset Vehicle Rentals Reviews

Name: Dorset Vehicle Rentals
Address: 3 Railway Triangle, Poundbury Road, Dorchester, Dorset
Rating: 4.79

4.8 Rating 3,131 Reviews

96 %

of reviewers recommend Dorset Vehicle Rentals

Company Reviews

Metrics

4.8

Based on 3,131 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Dorset Vehicle Rentals 5 star review on 1st November 2022

PHILIP ANDREW WILLSON

Dorset Vehicle Rentals 5 star review on 20th April 2021

REBECCA HIGNETT

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately I noticed the nearside rear tyre was flat whilst doing a walk around checks which maybe should have been picked up before being put teady for hire. I had to take the van to the tyre garage across the road to chang the tyre while I waited which put my day behind schedule. With this aside a very good courteous service with an easy booking service online.”

Helpful Report

(DORCHESTER) - Posted 1 year ago

Thank you for taking the time to leave a review. Sincere apologies for this. I will ensure the yard staff & managers are aware of your feedback. Apologies for the delay and thank you for your patience whilst we worked as quickly as possible to get you back on the road. Dorset Vehicle Rentals

Posted 1 year ago

“A very good service, professional, excellent vehicle and value for money”

Helpful Report

(Gillingham) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Matt Gillingham Branch Manager

Posted 1 year ago

“Super easy. Van presentable and in good order. Professional staff. Thank you.”

Helpful Report

(Yeovil) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 1 year ago

“Super.....”

Helpful Report

(DORCHESTER) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 1 year ago

“Excellent service, everything explained and questions answered. Very nice van which was spotless inside 👍🏻 would definitely use them again if needed.”

Helpful Report

(Bridport) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Jon Paul Bridport Branch Manager

Posted 1 year ago

“The gentleman at Yeovil branch was very polite, friendly and very helpful, I’d just had a awful time with another car higher company which took a lot of money from me, also this was very late notice when i arrived at Dorset rentals, but he scanned his computer to help me out!! We all had a fantastic weekend, Thanku 😊😊😊😊”

Helpful Report

(Gillingham) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Matt Gillingham Branch Manager

Posted 1 year ago

“Great service, needed another van quick , no problem A Plus”

Helpful Report

(Yeovil) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 1 year ago

“Competitive pricing and easy booking a van for a day. Vehicle clean and in good order. Polite and helpful staff.”

Helpful Report

(Gillingham) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Matt Gillingham Branch Manager

Posted 1 year ago

“Very, very happy. From start to finish. Car was ideal, lady in the office was very thorough . Really good service. Thank you.”

Helpful Report

(DORCHESTER) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 1 year ago

“Easy, friendly, and reasonable price. Thanks!”

Helpful Report

(DORCHESTER) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 1 year ago

“Friendly, helpful service as always from the Bridport team. Thanks.”

Helpful Report

(Bridport) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Jon Paul Bridport Branch Manager

Posted 1 year ago

“Car was excellent (I hired large automatic). The service was quick and efficient, and I loved the ability to just drop the car off and leave the keys. And most importantly it was much cheaper like for like with the only other hire car company in town. I will definitely use them again when I need a car in February.”

Helpful Report

(DORCHESTER) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 1 year ago

“Spot on, first thing on a Saturday your folks are there and are quick. Great stuff!”

Helpful Report

(DORCHESTER) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 1 year ago

“Great customer service Thank you James”

Helpful Report

(DORCHESTER) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 1 year ago

“Great rates. Easy booking. Easy collection. Quality vehicle in excellent condition. Easy return after hours with key drop box.”

Helpful Report

(DORCHESTER) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 1 year ago

“Excellent service throughout … from enquiry to completion … professional and friendly service !!”

Helpful Report

(Yeovil) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 1 year ago

“A very good Van hire just awaiting deposit refund”

Helpful Report

(Yeovil) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 1 year ago

“Good, clean vehicles, available at short notice. A pleasure to deal with.”

Helpful Report

(DORCHESTER) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 1 year ago

“Vechile was ready on time, paperwork quickly done. Van controls demonstrated and existing damage recorded N o issues”

Helpful Report

(Yeovil) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 1 year ago

“I was let down by another rental company for a van hire . So I tried DVR the very same day .I spoke to Andy who could not have been more helpful in securing a very suitable van to hire for my needs . No hesitation in recommending Dorset Van hire , not only for the excellence customer service but also on price .”

Helpful Report

(Yeovil) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 1 year ago

Dorset Vehicle Rentals is rated 4.8 based on 3,131 reviews