Dorset Vehicle Rentals Reviews

Name: Dorset Vehicle Rentals
Address: 3 Railway Triangle, Poundbury Road, Dorchester, Dorset
Rating: 4.79

4.8 Rating 3,131 Reviews

96 %

of reviewers recommend Dorset Vehicle Rentals

Company Reviews

Metrics

4.8

Based on 3,131 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Dorset Vehicle Rentals 5 star review on 1st November 2022

PHILIP ANDREW WILLSON

Dorset Vehicle Rentals 5 star review on 20th April 2021

REBECCA HIGNETT

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your vans are always clean and tidy, and always good service. Thanks”

Helpful Report

(Yeovil) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 1 year ago

“Van had marks scrapes and dents on almost every body panel. It Did not help me maintain professional look.”

Helpful Report

(Yeovil) - Posted 1 year ago

Thank you for taking the time to leave a review. Apologies you received a van with damage on. Unfortunately when we are busy we will send out vehicles with damage on providing it doesn't effect the use or safety of the vehicle. We hope you can understand this as we do not wish to leave any customers without a vehicle unnecessarily. Thank you Dorset Vehicle Rentals

Posted 1 year ago

“Great local service, well documented ‘known faults’. Good quality clean car.”

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(Bridport) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Jon Paul Bridport Branch Manager

Posted 1 year ago

“Polite and efficient staff and good vehicles”

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(Gillingham) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Matt Gillingham Branch Manager

Posted 1 year ago

“Recently I was 150 miles from home and my car broke down and I needed a rental car. Knowing no-one in Yeovil I contacted Dorset Vehicle Rentals. The service I received was 5*. Between their office's in Yeovil & Bridport I was mobile very quickly with help from Shane and his colleagues. I was even due a small refund at the end of the rental and this was arranged without delay. Their help was professional, positive and seamless. Thank You.”

Helpful Report

(BRIPORT) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Jon Paul Bridport Branch Manager

Posted 1 year ago

“Hiring a vehicle was made very easy, paperwork quick to complete, will use them again”

Helpful Report

(Gillingham) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Matt Gillingham Branch Manager

Posted 1 year ago

“Very polite and helpful guys, thank you 👍”

Helpful Report

(BRIPORT) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Jon Paul Bridport Branch Manager

Posted 1 year ago

“Very efficient service”

Helpful Report

(BRIPORT) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Jon Paul Bridport Branch Manager

Posted 1 year ago

“The van was very new, super clean inside and and easy to drive. The Bridport Depot staff were really efficient and polite. A painless experience.”

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(BRIPORT) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Jon Paul Bridport Branch Manager

Posted 1 year ago

“Friendly efficient service”

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(Yeovil) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 1 year ago

“I have used DVR since they began ,behind the garage in Upwey. Vans or Lorries for moving home and Cars for travelling. Always a smooth and efficient service. Wouldn’t go to anyone else. Reliable, Helpful and usually very competitively priced. Thank You .”

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(DORCHESTER) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 1 year ago

“I hire a 7.5 tonne lorry, it was a great price, very clean and a good drive. Would use again but I've now left the area. Recommended.”

Helpful Report

(Yeovil) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 1 year ago

“Very organised and helpful.”

Helpful Report

(DORCHESTER) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 1 year ago

“A lovely, clean, modern vehicle. Easy to book, collect and return. I would highly recommend this company .”

Helpful Report

(DORCHESTER) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 1 year ago

“Great service, new fleet, no issues at all. Very pleased”

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(Gillingham) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Matt Gillingham Branch Manager

Posted 1 year ago

“Excellent service I will use them again.”

Helpful Report

(DORCHESTER) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 1 year ago

“Very helpful thanks”

Helpful Report

(BRIPORT) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Jon Paul Bridport Branch Manager

Posted 1 year ago

“Great service, easy to book, very quick process picking up and dropping vehicle . Will use again”

Helpful Report

(Yeovil) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 1 year ago

“Helpful and friendly staff, excellent service and zero hassle”

Helpful Report

(Yeovil) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 1 year ago

“Very happy with the service I received and with the vehicle that I hired. Thank you.”

Helpful Report

(DORCHESTER) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 1 year ago

Dorset Vehicle Rentals is rated 4.8 based on 3,131 reviews