Dorset Vehicle Rentals Reviews

Name: Dorset Vehicle Rentals
Address: 3 Railway Triangle, Poundbury Road, Dorchester, Dorset
Rating: 4.79

4.8 Rating 3,131 Reviews

96 %

of reviewers recommend Dorset Vehicle Rentals

Company Reviews

Metrics

4.8

Based on 3,131 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great overall experience. Helpful and friendly staff. Clean and tidy vehicle. All went very smoothly. Would definitely recommend DVR”

Helpful Report

(DORCHESTER) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 1 year ago

“great service”

Helpful Report

(Yeovil) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 1 year ago

“Helpful+++ Good people!”

Helpful Report

(DORCHESTER) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 1 year ago

“Fantastic & friendly service. No fuss & the deposit is back in your account within a week. You can’t go wrong with this company”

Helpful Report

(Gillingham) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Matt Gillingham Branch Manager

Posted 1 year ago

“Great service. Easy to check out/check in. Vehicle in good condition.”

Helpful Report

(Bridport) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Jon Paul Bridport Branch Manager

Posted 1 year ago

“Everything was very straight forward, no problems whatsoever, very friendly staff and reasonable vehicles. I’ve used a 7.5 tons 🚛 and for the age it was alright. I’ll definitely use them in the future if needed.”

Helpful Report

(Yeovil) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 1 year ago

“Been using DVR for years, wouldn’t use any other. Andrew the manager is very professional and helpful. Thanks Andy and your team for the service and see you soon. Beat Regards Paul”

Helpful Report

(DORCHESTER) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 1 year ago

“Hired from DVR many times. Efficient staff, good vehicles.”

Helpful Report

(Yeovil) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 1 year ago

“We had to extend our hire more than once, and this was dealt with quickly and efficiently, with no problem. This made things a lot easier for ourselves - thank you.”

Helpful Report

(DORCHESTER) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 1 year ago

“I Found I needed a van at very short notice and my local branch were able to provide one immediately! Obviously some element of luck was involved but the service was excellent. Thankyou”

Helpful Report

(Gillingham) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Matt Gillingham Branch Manager

Posted 1 year ago

“Easy to book staff helpful always”

Helpful Report

(Bridport) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Jon Paul Bridport Branch Manager

Posted 1 year ago

“Easy to book van, helpful staff on collection of vehicle, very good price”

Helpful Report

(DORCHESTER) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 1 year ago

“I have hired cars from DVR several times now. I book online and the hand over is always smooth and problem free. I get the code which helps too. When I return the car they check it over promptly and I get my deposit back as promised. For peace of mind I buy additional damage and windscreen cover and am grateful they offer this option.”

Helpful Report

(Gillingham) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Matt Gillingham Branch Manager

Posted 1 year ago

“Dorset Vehicle Rental are my preferred vehicle rental company in Dorchester. Their website is easy to navigate in order to book online. The staff are very efficient and friendly. I can rely on them to resolve any issues with vehicles quickly. I trust their honesty when it comes to checking for damage when I pick up and drop off vehicles. All in all, never any worries renting from them.”

Helpful Report

(DORCHESTER) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 1 year ago

“Always helpful and excellent value.”

Helpful Report

(Yeovil) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 1 year ago

“Excellent service I fully recommend Dorset Vehicle Rental”

Helpful Report

(DORCHESTER) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 1 year ago

“Excellent service . Friendly and efficient staff . Would use again and thoroughly recommend the company”

Helpful Report

(DORCHESTER) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 1 year ago

“Excellent service, quick and easy and good vehicles. No complaints whatsoever.”

Helpful Report

(Bridport) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Jon Paul Bridport Branch Manager

Posted 1 year ago

“I've used this company a good few times now, best price , new and very clean vehicles, very easy and simple to book. Collect and drop off is simple as they have a letterbox to drop keys into when business is closed. Will continue to use this company .”

Helpful Report

(Yeovil) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 1 year ago

“Friendly, helpful and efficient”

Helpful Report

(Gillingham) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Matt Gillingham Branch Manager

Posted 1 year ago

Dorset Vehicle Rentals is rated 4.8 based on 3,131 reviews