Dorset Vehicle Rentals Reviews

Name: Dorset Vehicle Rentals
Address: 3 Railway Triangle, Poundbury Road, Dorchester, Dorset
Rating: 4.79

4.8 Rating 3,131 Reviews

96 %

of reviewers recommend Dorset Vehicle Rentals

Company Reviews

Metrics

4.8

Based on 3,131 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service was good, shame the van was so wet inside and my stuff got wet”

Helpful Report

(Yeovil) - Posted 1 year ago

Thank you for taking the time to leave a review. Did you make us aware of this on return or whilst you had the vehicle on hire? Please let us know so we can look into this. We will also make sure this is seen by Andy, our Yeovil Branch Manager. Dorset Vehicle Rentals

Posted 1 year ago

“Good service .yet a bit hard to find a parking spot outside the yard upon return”

Helpful Report

(Yeovil) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 1 year ago

“DVR are very professional, helpful team which sorted a late change to the vehicle type for me. I would use them again”

Helpful Report

(Yeovil) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 1 year ago

“Easy, smooth process, booked online, thorough vehicle check before signing for rental with all issues noted. Easy return with delivery to compound and keys through key box, excellent service, excellent vehicle and no complication at all.”

Helpful Report

(Gillingham) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Matt Gillingham Branch Manager

Posted 1 year ago

“Professional and courteous company that provided me a car on 2 occasions over the last week. Car was clean and ready for me earlier than booked so I would have no problem hiring from them again”

Helpful Report

(Bridport) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Jon Paul Bridport Branch Manager

Posted 1 year ago

“Excellent service at the Gillingham Dorset branch 👏”

Helpful Report

(Gillingham) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Matt Gillingham Branch Manager

Posted 1 year ago

“Site easy to find, staff friendly. Vehicles worked well. Just remember that you need to be dropped off or park in public car parking nearby as no space on site to leave your car.”

Helpful Report

(Gillingham) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Matt Gillingham Branch Manager

Posted 1 year ago

“Good and convenient service as always”

Helpful Report

(Yeovil) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 1 year ago

“Friendly service , deposit came back quickly .”

Helpful Report

(DORCHESTER) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 1 year ago

“Friendly service , deposit came back quickly .”

Helpful Report

(DORCHESTER) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 1 year ago

“V well organised van pick up and drop off. Clean van will definetly use the company again”

Helpful Report

(Yeovil) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 1 year ago

“Had to queue when picking up”

Helpful Report

(Yeovil) - Posted 1 year ago

Apologies you had to wait in a que, I can assure you our staff work as quickly as possible to ensure customers are served. Thank you for your patience. Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 1 year ago

“Very good service. Staff very good”

Helpful Report

(DORCHESTER) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 1 year ago

“Very good service, van ready and in good order on time of collection. Return was very simple. Highly recommend them.”

Helpful Report

(Yeovil) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 1 year ago

“Great service from start to finish”

Helpful Report

(DORCHESTER) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 1 year ago

“Brilliant service, great price!”

Helpful Report

(Yeovil) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 1 year ago

“Hired a transit swb van to move furniture etc for my daughter. No issues, price competitive and formalities around pickup and dropoff straightforward. Would use again in future.”

Helpful Report

(DORCHESTER) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 1 year ago

“Always great service and most of their vans are almost new! Cost is also reasonable given they have a mostly new fleet.”

Helpful Report

(DORCHESTER) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 1 year ago

“Matter has now been resolved. Thank you. All it needed was a conversation and Ben from accounts was very professional. Thank you”

Helpful Report

(DORCHESTER) - Posted 1 year ago

Thank you for taking the time to leave a review, glad we could help. I will make sure Head office & Accounts see this. Dorset Vehicle Rentals

Posted 1 year ago

“Quick and efficient booking procedure. Vehicle was excellent and in very good condition.”

Helpful Report

(Gillingham) - Posted 1 year ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Matt Gillingham Branch Manager

Posted 1 year ago

Dorset Vehicle Rentals is rated 4.8 based on 3,131 reviews