Dorset Vehicle Rentals Reviews

Name: Dorset Vehicle Rentals
Address: 3 Railway Triangle, Poundbury Road, Dorchester, Dorset
Rating: 4.79

4.8 Rating 3,131 Reviews

96 %

of reviewers recommend Dorset Vehicle Rentals

Company Reviews

Metrics

4.8

Based on 3,131 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Dorset Vehicle Rentals 5 star review on 1st November 2022

PHILIP ANDREW WILLSON

Dorset Vehicle Rentals 5 star review on 20th April 2021

REBECCA HIGNETT

Anonymous

Anonymous // 01/01/2019

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“A great experience as well as being the cheapest we could find, thank you!”

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(Yeovil) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 2 years ago

“Excellent service. Great pricing. Very easy to hire from. Highly recommended. A*****”

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(Weymouth) - Posted 2 years ago

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Posted 2 years ago

“Great service as ever.”

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(Weymouth) - Posted 2 years ago

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Posted 2 years ago

“Efficient and quick service. Very straightforward with no hassles at all. Thanks a lot”

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(Gillingham) - Posted 2 years ago

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Posted 2 years ago

“Pretty god, except I did not get the car I ordered, diesel instead of petrol and no manual in the car- otherwise good.”

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(Gillingham) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 2 years ago

“Amazing service, excellent staff.”

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(Bridport) - Posted 2 years ago

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Posted 2 years ago

“Great service”

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(Bridport) - Posted 2 years ago

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Posted 2 years ago

“The staff were very helpful, explained everything relating to the hire of the vehicle very clearly. Only positive suggestion I would make, is thst the emergency / breakdown phone number is on a sticker somewhere visible, rather than just on the rental agreement. Definitely go back next time.”

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(Bridport) - Posted 2 years ago

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Posted 2 years ago

“Very easy procedure especially as we ordered the wrong type of van - they were able to sort it out on the day and it all went very smoothly - will definitely recommend and use again”

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(Gillingham) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 2 years ago

“Excellent customer care. We had made an error with our booking and got the wrong date Dorset Vehicle rental transferred it all to the right day with no hassle. Thank you.”

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(Gillingham) - Posted 2 years ago

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Posted 2 years ago

“Excellent service as always - no problems - no stress”

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(Bridport) - Posted 2 years ago

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Posted 2 years ago

“As always, impeccable service. Nothing too much hassle. Able to deal directly with Jon at the depot so made it much easier. Highly recommended.”

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(Bridport) - Posted 2 years ago

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Posted 2 years ago

“Pick up and drop off was easy , the van was on 0miles of fuel left when we picked it up , making us over pay on fuel put in”

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(DORCHESTER) - Posted 2 years ago

Hello, Apologies for this! Obviously we try to not let this happen but sometimes this is unavoidable due to previous customers. Apologies again. Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 2 years ago

“Plaesenat service and overall helpful manner. Will use again”

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(Bridport) - Posted 2 years ago

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Posted 2 years ago

“Great service”

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(Bridport) - Posted 2 years ago

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Posted 2 years ago

“convenient, spotless vehicles , courteous staff . booking easy .”

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(Bridport) - Posted 2 years ago

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Posted 2 years ago

“Excellent service.”

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(Weymouth) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 3 years ago

“Very pleased with the rental van, well recommended, and if requiring again I will return to you. Thank you. *****”

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(Yeovil) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 3 years ago

“I have hired several vehicles over the past few years from D.V.R and they have always provided a friendly service and more importantly clean and reliable vehicles to get the tasks done. I recently hired a truck for just the day for my house move and it was clean and tidy and plenty big enough to remove all our house contents in one go. I highly recommend this company for all your logistic needs as they have never let me down and also charge a competitive rate that does not break the bank”

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(Yeovil) - Posted 3 years ago

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Posted 3 years ago

“Excellent service, easy to book, good collection and return of vehicle. Would highly recommended.”

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(DORCHESTER) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 3 years ago

Dorset Vehicle Rentals is rated 4.8 based on 3,131 reviews