Dorset Vehicle Rentals Reviews

Name: Dorset Vehicle Rentals
Address: 3 Railway Triangle, Poundbury Road, Dorchester, Dorset
Rating: 4.79

4.8 Rating 3,131 Reviews

96 %

of reviewers recommend Dorset Vehicle Rentals

Company Reviews

Metrics

4.8

Based on 3,131 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Great service”

Helpful Report

(Weymouth) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 2 years ago

“It was great”

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(Weymouth) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 2 years ago

“Always first class service and quality vehicles. Simple booking and collection processes and competitively priced - great for Saturday hires as they don’t make you take the vehicle for the whole weekend when you only want it for the day. Can’t fault them.”

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(DORCHESTER) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 2 years ago

“Perfect, thanks.”

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(Gillingham) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 2 years ago

“I have used Dorset Van Rental once a year every year for the past decade. They always provide a most courteous and efficient service. It is a company I enjoy working with.”

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(Yeovil) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 2 years ago

“Quick and easy booking and good value . Great job!”

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(Yeovil) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 2 years ago

“Easy and excellent service. Van I hired was almost brand new. Definitely use again or recommend.”

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(Weymouth) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andrew Weymouth Branch Manager

Posted 2 years ago

“Excellent Service, will be back again . Puts the big Nationals to shame”

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(Yeovil) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 2 years ago

“Van nice and clean. Minimum waiting time when booking in and helpful staff.”

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(Gillingham) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Matt Gillingham Branch Manager

Posted 2 years ago

“Hello. I have used Dorset Vehicle Rentals several times now, Iam always pleased with the service, the prices are good, and I like using you in general. I rent from you're Weymouth branch and Andy is always very helpful and professional, top man. Ashley Paskauskas”

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(Weymouth) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andrew Weymouth Branch Manager

Posted 2 years ago

“It was really easy to book a moving van online, then on the day I was in and out of the office within a few minutes. Everything was explained clearly and I received my deposit back quickly. I’ve always used this firm for moves and have never had any issues booking, using or returning vehicles.”

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(Yeovil) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 2 years ago

“I don’t like the additions. The huge excess is ridiculous and only serves to up-sell the waiver, same goes for the windscreen and tyres. I rent a number of vehicles in other locations where everything is included and with the rental . The upfront is more but I prefer that.”

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(Yeovil) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 2 years ago

“Really helpful staff great van in excellent condition.”

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(Yeovil) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 2 years ago

“Excellent service and well priced.”

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(Weymouth) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 2 years ago

“Brilliant”

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(Yeovil) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 2 years ago

“happy with service, but after 18 years am now going elsewhere as a price of a luton is more than £140.00 from enterprise who now have our business.”

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(Yeovil) - Posted 2 years ago

Thank you for taking the time to leave a review. We are sorry to lose you as a customer. You know where we are if you need us in the future. Thank You Dorset Vehicle Rentals

Posted 2 years ago

“Good service & good quality van hired.”

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(Yeovil) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 2 years ago

“Very straight forward process to book, easy to talk to.”

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(Weymouth) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 2 years ago

“Service was good, but we will not be using you again as you no longer enable a Saturday pick up for a Sunday one day rental. Big corporations always lose flexibility.-shame.”

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(Yeovil) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 2 years ago

“Great service and understanding when emerging circumstances require a change”

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(Gillingham) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Matt Gillingham Branch Manager

Posted 2 years ago

Dorset Vehicle Rentals is rated 4.8 based on 3,131 reviews