Dorset Vehicle Rentals Reviews

Name: Dorset Vehicle Rentals
Address: 3 Railway Triangle, Poundbury Road, Dorchester, Dorset
Rating: 4.79

4.8 Rating 3,131 Reviews

96 %

of reviewers recommend Dorset Vehicle Rentals

Company Reviews

Metrics

4.8

Based on 3,131 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Dorset Vehicle Rentals 5 star review on 1st November 2022

PHILIP ANDREW WILLSON

Dorset Vehicle Rentals 5 star review on 20th April 2021

REBECCA HIGNETT

Anonymous

Anonymous // 01/01/2019

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“Straight forward pick up and drop off. Thank you”

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(Yeovil) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 3 years ago

“Very efficient service from friendly staff. No problems and reliable vehicle.Deposit refunded promptly. Would definitely use again.”

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(DORCHESTER) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 3 years ago

“Excellent service. The right size van as required; speedily handed over to me and similarly on return.”

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(Gillingham) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 3 years ago

“Excellent we were very impressed the staff were very friendly and helpful”

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(Yeovil) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 3 years ago

“Excellent. I used a flat bed truck to pick up a garden shed from Southampton to bring back to Gillingham. All went well. The Transit flat bed ran well with no issues. Thanks Robert”

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(Gillingham) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 3 years ago

“New van in excellent condition inside and out. Busy morning for one member of staff to deal with so had to wait a little longer than expected. No one around when dropped vehicle of later on in afternoon so unsure whether 'returned condition' was acceptable, even though I knew it was.”

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(Gillingham) - Posted 3 years ago

Thank you for taking the time to leave a review. Apologies for the wait & Thank you for your patience on collection. If you returned the vehicle after 5pm then this would explain why there wasn't a member of staff there. Your deposit was refunded in full so the returned condition of the vehicle was acceptable. Dorset Vehicle Rentals

Posted 3 years ago

“From start to finish excellent service. Vehicle was clean and tidy and couldn’t have wanted anything more.”

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(Yeovil) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 3 years ago

“Super service, had to change the date of hire and had prompt email confirming this, absolutely no issues on the day, will definitely use again 5 * service”

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(DORCHESTER) - Posted 3 years ago

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Posted 3 years ago

“Very helpful from the initial enquiry through to the collection. Very efficient and professional. Even returned the deposit very quickly. Definitely recommend.”

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(Yeovil) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 3 years ago

“New, clean vehicles no hidden costs . I have used then by choice over the past 10 years plus and have never been let down with bookings”

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(Yeovil) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 3 years ago

“Excellent service, helpful friendly staff”

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(Bridport) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Jon, our Bridport Branch Manager.

Posted 3 years ago

“Good reliable service, vehicles always in good condition. Been using this company for many years and not had a problem so far.”

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(DORCHESTER) - Posted 3 years ago

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Posted 3 years ago

“Very happy with my rental, easy to setup rental and a nice car to drive! Will definitely be using again.”

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(DORCHESTER) - Posted 3 years ago

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Posted 3 years ago

“van nice and clean inside, rental price really good. and excellent service at the Gillingham office!”

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(Gillingham) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 3 years ago

“Seamless and straight forward rental.. vehicle was perfect. Thanks!”

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(Gillingham) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 3 years ago

“Excellent service and van. Easy to book and use.”

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(Yeovil) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 3 years ago

“Absolutely outstanding - convenient location, courteous, efficient staff could not be more helpful - I've decided it's more energy efficient - and cheaper - to rent rather than own run a car - so this has become my 'car club' - thank you,”

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(Bridport) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Jon, our Bridport Branch Manager.

Posted 3 years ago

“Very efficient and friendly service at the Yeovil branch. Would recommend”

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(Yeovil) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 3 years ago

“The rental van was very clean, inside and out which was good as I was transporting furniture and clothes for my daughters house. The ease of booking was good and the staff helpful.”

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(Yeovil) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 3 years ago

“Efficient booking in system, good quality van and prompt refund of deposit. Cheaper to book on line rather than in person.”

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(Weymouth) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 3 years ago

Dorset Vehicle Rentals is rated 4.8 based on 3,131 reviews