Dorset Vehicle Rentals Reviews

Name: Dorset Vehicle Rentals
Address: 3 Railway Triangle, Poundbury Road, Dorchester, Dorset
Rating: 4.79

4.8 Rating 3,131 Reviews

96 %

of reviewers recommend Dorset Vehicle Rentals

Company Reviews

Metrics

4.8

Based on 3,131 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Dorset Vehicle Rentals 5 star review on 1st November 2022

PHILIP ANDREW WILLSON

Dorset Vehicle Rentals 5 star review on 20th April 2021

REBECCA HIGNETT

Anonymous

Anonymous // 01/01/2019

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“Really easy to book service which was also at a great price. I used the website to compare prices before booking. It is refreshing to see how much something will actually cost before proceeding, unlike some sites where extras get added once you've made an account. With the van booked we turned up on the day and after a short queue were into the office with our paperwork. The man at the desk was nice and friendly and the process was straightforward. We were then taken where someone had brought the van round to us and did the walk round with us highlighting any previous damage. They explained how to use the tail lift and then we were off! The van worked flawlessly for our removal and then we returned it out of hours and left the keys in the safety deposit box. Within a few days I had my deposit back on my card. Like I said, really easy process from start to finish, great service, and all for a competitive price. Thank you!”

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(Yeovil) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 3 years ago

“I have used Dorset Vehicle Rental (Weymouth office) a few times a year for the past 5 years. Their website is easy to use and their staff are always knowledgeable and courteous. The vans provided are always well prepared and presented and I have not had any issues with any during my rental periods. Great value for money and a really easy pick up and drop back (even after office hours). Would not wish to use any other van hire company.”

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(Weymouth) - Posted 3 years ago

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Posted 3 years ago

“The van was ready when I arrived, the paperwork was quick and the return couldn’t have been simpler.”

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(DORCHESTER) - Posted 3 years ago

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Posted 3 years ago

“Great service and great van. Excellent all round.”

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(DORCHESTER) - Posted 3 years ago

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Posted 3 years ago

“Unfortunately the van broke down and needed recovery. Felt that I was left at the hands of the AA and that turned into a nightmare. Finally had to arrange my own transport back to gillingham.But on the positive side your team refunded all of my money and I guess it was just unfortunate.”

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(Gillingham) - Posted 3 years ago

This was really unfortunate Mr Warr and we apologise for the inconvenience that this caused you.

Posted 3 years ago

“Van was clean and ready on time staff courteous and pleasant”

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(Yeovil) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 3 years ago

“Great service, vehicle was ideal. All at a very reasonable price.”

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(Yeovil) - Posted 3 years ago

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Posted 3 years ago

“Excellent service from start to finish, well done Andy and staff”

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(Yeovil) - Posted 3 years ago

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Posted 3 years ago

“Unable to book on-line,sytem says unable to accept your booking. Called the free-phone. Prompt and accurate help, gave me a quote (even included the on-line booking discount). Second time I have used them and same prompt service. Gladly reccomend them to my colleagues.”

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(Weymouth) - Posted 3 years ago

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Posted 3 years ago

“Great service, good quality van would highly recommend.”

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(DORCHESTER) - Posted 3 years ago

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Posted 3 years ago

“We were very happy with the choice of vehicle and the service we received”

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(Weymouth) - Posted 3 years ago

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Posted 3 years ago

“Excellent efficient and friendly service, highly recommended.”

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(Weymouth) - Posted 3 years ago

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Posted 3 years ago

“It was very simple to book the desired vehicle online, followed by a good service at the branch. Prices I found to be very reasonable and the vehicle choice comprehensive. I shall most certainly not hesitate to use them again in the future.”

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(Weymouth) - Posted 3 years ago

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Posted 3 years ago

“Excellent, no problems at all and the vehicle was perfect for what I needed. Would definitely use Dorset Vehicle Rental again. 5 stars.”

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(Yeovil) - Posted 3 years ago

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Posted 3 years ago

“Easy and excellent service”

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(Gillingham) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 3 years ago

“What a great company to deal with . Good choice of almost new vehicles . Courteous , helpful service . Flexible return options .”

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(Bridport) - Posted 3 years ago

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Posted 3 years ago

“Nice clean van, simple and helpful pickup routine.”

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(Bridport) - Posted 3 years ago

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Posted 3 years ago

“Excellent service from booking, pick up to drop off and return of deposit. Will use again when needed.”

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(Weymouth) - Posted 3 years ago

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Posted 3 years ago

“Efficient system, smart van. Thanks”

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(Gillingham) - Posted 3 years ago

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Posted 3 years ago

“Very friendly and helpful service”

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(Weymouth) - Posted 3 years ago

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Posted 3 years ago

Dorset Vehicle Rentals is rated 4.8 based on 3,131 reviews