Dorset Vehicle Rentals Reviews

Name: Dorset Vehicle Rentals
Address: 3 Railway Triangle, Poundbury Road, Dorchester, Dorset
Rating: 4.79

4.8 Rating 3,132 Reviews

96 %

of reviewers recommend Dorset Vehicle Rentals

Company Reviews

Metrics

4.8

Based on 3,132 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Dorset Vehicle Rentals 5 star review on 1st November 2022

PHILIP ANDREW WILLSON

Dorset Vehicle Rentals 5 star review on 20th April 2021

REBECCA HIGNETT

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hired a transit swb van to move furniture etc for my daughter. No issues, price competitive and formalities around pickup and dropoff straightforward. Would use again in future.”

Helpful Report

(DORCHESTER) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 2 years ago

“Matter has now been resolved. Thank you. All it needed was a conversation and Ben from accounts was very professional. Thank you”

Helpful Report

(DORCHESTER) - Posted 2 years ago

Thank you for taking the time to leave a review, glad we could help. I will make sure Head office & Accounts see this. Dorset Vehicle Rentals

Posted 2 years ago

“Great service. Easy to check out/check in. Vehicle in good condition.”

Helpful Report

(Bridport) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Jon Paul Bridport Branch Manager

Posted 2 years ago

“The hire went well. Van very good and I liked the ability to drop it off outside hours in Yeovil. Only downside was that I had top up the Adblue which was an extra expense I could have done without.”

Helpful Report

(Yeovil) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 2 years ago

“All fine, no issues. Would like to be able to book extra drivers online at the time of booking. Car was great, clean and tidy. No problems.”

Helpful Report

(Yeovil) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 2 years ago

“Fast efficient and competitively priced. No issue whatsoever”

Helpful Report

(Gillingham) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Matt Gillingham Branch Manager

Posted 2 years ago

“Easy booking on line and good availability. Slight confusion over documents & in person sign up for second driver, but easily resolved. Vehicle in good condition and clean.”

Helpful Report

(DORCHESTER) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 2 years ago

“Very smooth hire”

Helpful Report

(Gillingham) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Matt Gillingham Branch Manager

Posted 2 years ago

“Very smooth hire”

Helpful Report

(Gillingham) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Matt Gillingham Branch Manager

Posted 2 years ago

“Friendly service and good van. Only comment is that I didn’t want to book night before as availability can’t be confirmed until the following morning so called in morning but by that time you can’t get online rate so not best price for last minute booking”

Helpful Report

(DORCHESTER) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 2 years ago

“Easy quote. Friendly staff. Clean van. Parking close to the office. All in a great experience and would recommend.”

Helpful Report

(Gillingham) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Matt Gillingham Branch Manager

Posted 2 years ago

“Great service, everything explained very clearly, and great tariffs. I will definitely use them in the future. I'd give them 4 stars.”

Helpful Report

(Yeovil) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 2 years ago

“The vehicle was as advertised and worked well. The staff were very pleasant. The only niggle was the long wait to pick it up - I sense this is more down to COVID distancing stuff, but if more people we on reception at busier times it would make a big difference.”

Helpful Report

(DORCHESTER) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 2 years ago

“Expensive but otherwise all good, thanks.”

Helpful Report

(DORCHESTER) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 2 years ago

“Good thanks”

Helpful Report

(Yeovil) - Posted 2 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 2 years ago

“We had a brand new vehicle which was superb. Used more fuel than I had expected, but definitely the most efficient way to bring back furniture from my late Aunt's house cross-county. Thank you !”

Helpful Report

(DORCHESTER) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 2 years ago

“Efficient and good value”

Helpful Report

(Gillingham) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Matt Gillingham Branch Manager

Posted 2 years ago

“Good, quick service and cheap basic hire rate. I was a bit gobsmacked by the £1500 excess without buying the CDW- but I haven't rented for some time, maybe this is normal?- I felt this could have been at least flagged up alongside the basic rate. Overall, very happy. As I said, good service from all the staff I dealt with.”

Helpful Report

(Bridport) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Jon Paul Bridport Branch Manager

Posted 2 years ago

“Good service every time I’ve used DVR. Would definitely recommend.”

Helpful Report

(DORCHESTER) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 2 years ago

“Excellent vehicle, good service”

Helpful Report

(DORCHESTER) - Posted 2 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Head Office- Dorchester.

Posted 2 years ago

Dorset Vehicle Rentals is rated 4.8 based on 3,132 reviews