Dorset Vehicle Rentals Reviews

Name: Dorset Vehicle Rentals
Address: 3 Railway Triangle, Poundbury Road, Dorchester, Dorset
Rating: 4.79

4.8 Rating 3,131 Reviews

96 %

of reviewers recommend Dorset Vehicle Rentals

Company Reviews

Metrics

4.8

Based on 3,131 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Dorset Vehicle Rentals 5 star review on 1st November 2022

PHILIP ANDREW WILLSON

Dorset Vehicle Rentals 5 star review on 20th April 2021

REBECCA HIGNETT

Anonymous

Anonymous // 01/01/2019

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“Great company, easy collection and returns. Good quality vehicle. Only thing is that it would be far easier to collect with a full tank of fuel and subsequently returning with a full tank. Not a criticism just a recommendation for ease of return”

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(Yeovil) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 3 years ago

“Very easy to use, had just what I wanted and fantastic commutation throughout. The chap that I dealt with was great.”

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(Yeovil) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 3 years ago

“Could not ask for a better service. The team at the pickup point was very helpful. The van was ready for when I wanted. Although it had a few bumps and knocks it was clean and tidy.”

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(Weymouth) - Posted 3 years ago

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Posted 3 years ago

“Excellent service”

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(Yeovil) - Posted 3 years ago

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Posted 3 years ago

“Excellent vehicle - great customer service - very clean and at a great daily rental price - many thanks”

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(Yeovil) - Posted 3 years ago

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Posted 3 years ago

“Very pleased with recent hire. Staff helpful and efficient. Car was great, was sceptical as previously when I hired a medium car I was given a Nissan duke which was awful. This time I was given a Peugeot 2008 which my initial reaction was oh hell this is huge what do you have to do to get a medium car??!! However it was a great car and a wonderful drive for my long journey.. another selling point for yourselves was I only wanted to hire a car for a weekend and with yourselves I was able to do so as you have a drop box. most of the other local hire companies I would have had to hire for 3 days taking the hire price up considerably. Will definately come back to yourselves when I need to hire a vehicle again. Many thanks to all”

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(Yeovil) - Posted 3 years ago

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Posted 3 years ago

“Easy to get to with van as requested. Efficient and professional service. Would recommend”

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(Weymouth) - Posted 3 years ago

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Posted 3 years ago

“nice people to deal with”

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(DORCHESTER) - Posted 3 years ago

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Posted 3 years ago

“Hired a car over the Christmas period, a Renault Clio. The price was great, the process was easy and the staff were very helpful. Highly recommended.”

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(Bridport) - Posted 3 years ago

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Posted 3 years ago

“When I booked a car I forgot to double-check opening hours. They were closed when I went to pick up the car so rang them. They went out of their way to make sure we got a car. Fantastic service.”

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(Weymouth) - Posted 3 years ago

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Posted 3 years ago

“Excellent service”

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(Bridport) - Posted 3 years ago

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Posted 3 years ago

“Very pleased”

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(Yeovil) - Posted 3 years ago

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Posted 3 years ago

“Very pleased with the car and service.”

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(Yeovil) - Posted 3 years ago

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Posted 3 years ago

“Easy, quick process with very friendly staff”

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(Yeovil) - Posted 3 years ago

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Posted 3 years ago

“Great service friendly staff.”

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(Yeovil) - Posted 3 years ago

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Posted 3 years ago

“Very easy to deal with. Staff are operating in the 'real' world so no worries talking to them and resolving any issues, asking questions as they occur.”

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(Yeovil) - Posted 3 years ago

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Posted 3 years ago

“I have rented transits from the Yeovil office three times now. The staff are always very efficient but also extremely friendly. One of the staff actually moved a car so that I could leave mine parked more safely.Excellent service every time I would highly recommend them.”

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(Yeovil) - Posted 3 years ago

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Posted 3 years ago

“Fantastic place to hire from, no hassle at all. Great staff and the van was perfect. I will definitely use them again.”

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(Gillingham) - Posted 3 years ago

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Posted 3 years ago

“Very good service. I needed a van the same day, to move furniture to make way for medical support equipment. DVR initially allocated a larger van as that was the only one available, but were able to let me have a better one when I arrived. Their service helped smooth the process.”

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(Yeovil) - Posted 3 years ago

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Posted 3 years ago

“Easy booking and pricing structure, reliable and clean vehicle. What more can you ask for?”

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(Yeovil) - Posted 3 years ago

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Posted 3 years ago

Dorset Vehicle Rentals is rated 4.8 based on 3,131 reviews