SWR Doors and Awnings Reviews

Name: SWR Doors and Awnings
Address: 12 McDonald Way, Hemel Hempstead Industrial Estate, Hemel Hempstead, Hertfordshire
Rating: 4.85

4.9 Rating 663 Reviews

97 %

of reviewers recommend SWR Doors and Awnings

4.9

Based on 663 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

SWR Installations Review - Reviews.io ⭐⭐⭐⭐⭐ Excellent service through sales, after-sales and installation. Courteous, efficient and quality product and installation.

About SWR Doors and Awnings:

SWR offer a first class Garage Door, Front Door and Awnings Installation service for both Domestic and Commercial customers throughout Herts, Beds, Bucks and London.

Visit Website

Phone:

01442 210741

Email:

sales@doorsandawnings.co.uk

Location:

12 McDonald Way,
Hemel Hempstead Industrial Estate,
Hemel Hempstead
Hertfordshire
HP2 7EB

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SWR Doors and Awnings 5 star review on 18th December 2024

A Construction Services

SWR Doors and Awnings 5 star review on 25th October 2024

Mrs V Comparini

SWR Doors and Awnings 5 star review on 2nd August 2024

Mr J Rycroft

SWR Doors and Awnings 5 star review on 10th February 2023

SWR Doors and Awnings 5 star review on 16th January 2023

Mr C Edwin

SWR Doors and Awnings 5 star review on 3rd November 2022

Mr M Brooke

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We could not be more pleased than we have been with the quotation and installation of our garage door.It is the very best quality and in excellent working order . Well done SWR”

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Posted 5 years ago

“Very efficient and helpful throughout the whole process”

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Posted 5 years ago

“Overall I am very pleased with your product and service. Your staff are all friendly and accommodating , although the quote could have come through a little quicker and after I paid a deposit over the phone the paperwork took a while also. i will recommend you to people. Thank you”

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Posted 5 years ago

Hi Mr Williamson Thank you for the great review and feedback. One of our principles is to provide an efficient service so apologies for not giving you the quote and paperwork as quickly as you would have liked. Kind Regards The Installations Team

Posted 5 years ago

“Prompt service. Excellent customer service. Able to give estimate over the phone, came out for survey the same week to provide quote and could install following week.”

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Posted 5 years ago

“Amazing from start to finish, would 100% recommend!”

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Posted 5 years ago

“New Garage door arrived weeks earlier than expected, was installed within an hour, great service from all involved, particularly the installers who couldn't have done more to help... All in all very happy and would recommend to anyone to use them.”

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Posted 5 years ago

“Fitter rang when leaving your depot, arrived on time and did a very clean job of removing old garage door and fitting new. The two fitters were well presented, polite and helpful. And the new door worked too! Very satisfied with the installation and the advice before at the showroom and the on-site survey.”

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Posted 5 years ago

“Great team at SWR made us welcome from the start at the showroom to finish with an installation at our home on Friday. We are very pleased with the quality of the product, the quick and tidy workers and demonstration given.”

SWR Doors and Awnings 5 star review on 9th April 2019

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Posted 5 years ago

“Very prompt, workmen great”

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Posted 5 years ago

“The guys sentbto do the installation were quick, tidy, did a great job, and were nice guys too. Can't ask for more than that.”

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Posted 5 years ago

“Very friendly and efficient. Answered all my questions and explained all stages of installation very clearly”

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Posted 5 years ago

“Prompt, courteous service.”

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Posted 5 years ago

“Very good service - friendly, flexible and efficient installation.”

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Posted 5 years ago

“Two installers very polite friendly and helpful. Quotation also done in a friendly and helpful manner we, having been disappointed that the material the same as our existing awning is no longer available, were inclined not to proceed. We are delighted we did not cancel!”

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Posted 5 years ago

“SWR have been fantastic, from visiting the showroom right through to installation day. Andy and Nathan did a great job, top quality install.”

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Posted 5 years ago

“Very efficient and friendly installers. 2 awnings completed in 3 hours. Very pleased with the result.”

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Posted 5 years ago

“The two guys who came to sort out my garage door on 15th Feb were v efficient and extremely helpful and I would have no hesitation in recommending SWR to anyone who might need their expertise.”

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Posted 5 years ago

“Excellent installation by the team of Boe, David and Adrian. Very tidy and a clear explanation of operation”

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Posted 5 years ago

“The person who came to measure up and the lads who installed the door were top. Sadly, it took 14 weeks instead of 8-10 and the communication from the head office was extremely poor (e.g. I had to chase after 11 weeks as I had received no communication, no confirmation of installation date, cancellation of the first installation date the evening before).”

Helpful Report

Posted 5 years ago

Hi Dr Maillard Thank you for your feedback all feedback is appreciated. On all orders we put in place to give the customer a mid point call giving the customer an update on how their order is progressing but on this occasion this was missed off. Regarding the late delivery and installation date there was a delay from the supplier which is out of our hands but you should have been kept up to date with progress of delivery. Please accept our sincere apologies for the delay of your entrance door. I have passed your feedback regarding the surveyor and installers on to the relevant people. If you would like to discuss further please give Scott a call on 01442 210741. Kind Regards Scott

Posted 5 years ago

“Very average service for a company that is ment to be customer based”

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Posted 5 years ago

Hi Mr Cooper Thank you for your feedback, I am really sorry we have not met your expectations on this occasion. May I ask where you feel you have been let down? The door arrived from our supplier on the 31st of January and was installed on the 1st of February a day later. Also on the morning of your query after the installation we agreed that we would come out later that day to try and resolve, so would like to understand where we could improve. We really value your feedback as you say we consider ourselves a customer orientated business with “customers at our core” one of our values, so all feedback on how we can improve is appreciated. If you would prefer to discuss this please give me (Scott) a call on 01442 210741. Thank you Scott

Posted 5 years ago

SWR Doors and Awnings is rated 4.9 based on 663 reviews