Doorfit Reviews

Name: Doorfit
Rating: 4.70

4.7 Rating 830 Reviews

95 %

of reviewers recommend Doorfit

Company Reviews

Metrics

Info

4.7

Based on 830 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0121 523 4171

Email:

info@doorfit.co.uk

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Doorfit 5 star review on 30th January 2022

Valentin Cioana

Doorfit 5 star review on 25th February 2021

Doorfit 5 star review on 8th February 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Part arrived in packaging which was damaged and the product bent, thankfully I was able to use physical pressure to straighten the item so that it could be fitted.”

Helpful Report

Posted 1 year ago

Thanks for your understanding Gordon. Occasionally the Couriers seem to mishandle long items. We do try out best to package in such a way which will avoid such instances but we take this on board. Kind regards Robert

Posted 1 year ago

“I phoned with a query regarding the size of a replacement multipoint door lock and the guy I spoke to very kindly checked the size and called me back to confirm it was the correct one that I needed. It was then delivered in just two days. A very helpful & 1st rate service. Wish all online dealings were this good. Many thanks!!”

Helpful Report

Posted 1 year ago

“I had purchased these latches from another supplier but after several attempts to chase the order I never received the goods so was apprehensive about ordering again on the net, but I was pleased to say that Doorfit supplied the exact latches at a good price and the delivery cost was reasonable. Thank you”

Helpful Report

Posted 1 year ago

“The door lock I ordered was discontinued. How come it was on your website if it was discontinued? I was sent another one, but it was too big. However, I did get a full refund.”

Helpful Report

Posted 1 year ago

Please accept our apologies, the item should have been removed from our site.

Posted 1 year ago

“Arrived ok, not fitted yet, they are replacing existing ones, my main criticism is that there are no Instructions whatsoever or a description of how they work, I suspect that they are for professional Door fitters and not for us diy amateurs Regards Keith Byfield”

Helpful Report

Posted 1 year ago

Hello Keith, Unfortunately the manufacturer doesn't provide paper instructions but I have sent you a link to a website where you can download a copy. I hope that helps Robert

Posted 1 year ago

“Helpful on the phone, and the lock supplied was a perfect replacement for the previous one.”

Helpful Report

Posted 1 year ago

“Asked for assistance when purchasing a lock. The response was quick and accurate. Excellent service with the lock despatched and delivered quickly. Will certainly use them again.”

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Posted 1 year ago

“was looking for composite door hinges found this site good pricing and quick delivery highly recommend door fit”

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Posted 1 year ago

“Excellent service with fast delivery.”

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Posted 1 year ago

“Had some great advice from staff and my order turned up on time”

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Posted 1 year ago

“Fast service”

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Posted 1 year ago

“Ordered three ERA door hinges. They were delivered in good time. Found one hinge had a missing part. Called Doorfit. Spoke to a very helpful person who despatched a new complete hinge, which arrived within two days all free of charge. Would highly recommend Doorfit.”

Helpful Report

Posted 1 year ago

“Brilliant company to deal with, easy to use website, clear pricing structure and super fast delivery.”

Helpful Report

Posted 1 year ago

“Order placed on Sunday, so no expectation of a delivery on Monday, but received on Tuesday. Doorfit used a professional courier DHL and their system e mailed at each step from collection, to delivery. Great service from both suppliers. Thank you.”

Helpful Report

Posted 2 years ago

“No complaint about Doorfit as a company - the item was despatched promptly. However, the finish of the machining was poor. Most of the slots in the air grille had burrs, meaning that the sliding action of opening the vent was difficult and stiff.”

Helpful Report

Posted 2 years ago

“Got item to me ultra quick, fitted and sorted would recommend 5 *”

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Posted 2 years ago

“Excellent service Packed well Arrived on time and tracked. Better service than dealing direct with Venesta”

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Posted 2 years ago

“Super fast delivery, with no problems Highly recommend this company.”

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Posted 2 years ago

“Very helpful don't need to say anything else.”

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Posted 2 years ago

“Good quality and easy to fit. Highly recommended”

Helpful Report

Posted 2 years ago

Doorfit is rated 4.7 based on 830 reviews