Doorfit Reviews

Name: Doorfit
Rating: 4.70

4.7 Rating 830 Reviews

95 %

of reviewers recommend Doorfit

Company Reviews

Metrics

Info

4.7

Based on 830 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

0121 523 4171

Email:

info@doorfit.co.uk

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Doorfit 5 star review on 30th January 2022

Valentin Cioana

Doorfit 5 star review on 25th February 2021

Doorfit 5 star review on 8th February 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good fast service”

Helpful Report

Posted 1 year ago

“Excellent products and very quick delivery.”

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Posted 1 year ago

“Good service”

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Posted 1 year ago

“Good value and prompt delivery”

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Posted 1 year ago

“Items of great quality and fast delivery many thanks.”

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Posted 1 year ago

“Really helpful communication, good product, quick next day delivery, great customer service. Highly recommend”

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Posted 1 year ago

“A windows and doors maintenance man said he couldn't supply new hinges for my front door. I got them from doorfit, and while they didn't look exactly the same, they fitted a treat. I ended up doing it myself.”

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Posted 1 year ago

“Good selection of hardware - I was able to find an exact match of the part I was replacing. Quick delivery.”

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Posted 1 year ago

“This is the first time I have purchased from Doorfit. The online process was easy to use and the product range was great. I purchased my items, paid for them and received my confirmation with a 2 to 4 day delivery window. I had to contact Doorfit after waiting 7 days with no contact from doorfit to see why I had not received my goods. I was advised that it would be a few more days before I got my delivery as the goods were not in stock. When the goods finally arrived they were very well packed and great quality. I understand that stocks can run out but it's good management to advise customers as to why their goods are not being delivered within the window given. It would have been a 5 star but for this lack of customer focus... Colin McAfee”

Helpful Report

Posted 1 year ago

Hi Colin, Apologies for your experience on this occasion. I've spoke to the sales team and we've identified where the communications fell down, so thank you for highlighting the issue. Kind regards Robert

Posted 1 year ago

“Good price for Door Handles and very good packaging and delivery. Well done”

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Posted 1 year ago

“Excellent vfm and customer service. 5/5”

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Posted 1 year ago

“Great service, good communication and fast delivery”

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Posted 1 year ago

“Good quality great price and fast delivery”

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Posted 1 year ago

“Fast fair priced supplier who deserve patronising. Would recommend.”

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Posted 1 year ago

“Very good service overall very happy with all”

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Posted 1 year ago

“Excellent fairly priced product received quickly . Thank you”

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Posted 1 year ago

“Ease of ordering and response to questions re product suitability”

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Posted 1 year ago

“Easy to order and fast delivery!”

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Posted 1 year ago

“The hinges I ordered appear to be identical to those originally fitted (but without the years of wear !) This has saved me a great deal since local firms were only interested in selling me a new porch !”

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Posted 1 year ago

“Ideal product for ourselves, well made however the product stated it was illuminated but there was no bulb in the packaging on its arrival”

Helpful Report

Posted 1 year ago

Doorfit is rated 4.7 based on 830 reviews