Doorfit Reviews

Name: Doorfit
Rating: 4.70

4.7 Rating 843 Reviews

95 %

of reviewers recommend Doorfit

Company Reviews

Metrics

Info

4.7

Based on 843 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0121 523 4171

Email:

info@doorfit.co.uk

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Doorfit 5 star review on 30th January 2022

Valentin Cioana

Doorfit 5 star review on 25th February 2021

Doorfit 5 star review on 8th February 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast delivery, good communications, good product, no problems would recommend.”

Helpful Report

Posted 9 years ago

“Excellent, would use them again”

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Posted 9 years ago

“Extensive and varied stock; easily navigated site for viewing, ordering and checkout. Goods well-packaged and promptly sent, arriving the following day.”

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Posted 9 years ago

“Exactly what I required, delivered quickly, easily fitted. What could be better”

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Posted 9 years ago

“Would have been nice if the coach bolts supplied with the lock had fitted thru the holes in the door - the square shank too!!”

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Posted 9 years ago

“Being able to select a northern ireland postal address would help. The closest I could get was UK mainland (as postal rates are the same). The address that you put on was Bangor Wales. But your courier was on the ball with the BT19 code and the package arrived within a couple of days after the order.”

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Posted 9 years ago

Dear Paul, Thank you for leaving a review. That seems to be an issue which we hadn't spotted so we appreciate the feedback. We're looking into that now and hope we'll solve that problem soon. With kind regards Robert Neil Joint Managing Director

Posted 9 years ago

“Ordered black pull handle so not a lot to say other than it arrived on time well packaged and it pulls !”

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Posted 9 years ago

“Quick delivery and excellent after sales back-up.”

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Posted 9 years ago

“the service was spot on, the delivery great exactly what was need & order . Many thanks Paul Bryan Bryan & Son Carpentry.”

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Posted 9 years ago

“Clear catalogue which allowed me to find the right part very quickly, simple to order, rapid delivery.”

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Posted 9 years ago

“Very good service from Doorfit, placed my order online and received it within two days!”

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Posted 9 years ago

“Excellent Customer service was even telephoned to double check my address and the lock arrived the next day. Will recommend to others and will use the company again. Thank you”

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Posted 9 years ago

“Delivered correct parts and I will use this company again. KJT”

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Posted 9 years ago

“Very pleased with item”

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Posted 9 years ago

“Value for money and fast delivery Very easy to order,”

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Posted 9 years ago

“Paul has been very helpful so far but I am now waiting for you to send me the correct part. I have returned the original part you sent me. So we will see how good you are at dealing with more complex situations ,the test of good customer relations! Peter Cox.”

Helpful Report

Posted 9 years ago

Dear Peter, Thank you for the review. I can confirm that the replacement product was shipped to you on Friday the 9th October. Sorry for any inconvenience caused. Yours sincerely Robert Neil Joint Managing Director

Posted 9 years ago

“Placed 2 orders in a matter of days. Excellent service from the ironmongery department spoke to 2 different people there both very helpful - parts arrived within a couple of days. Lady who 1st answers the 'phone before being put through was a bit frosty though.”

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Posted 9 years ago

“Very pleased with the quality of service and the product. Thank you”

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Posted 9 years ago

“Item as advertised. Good value for money. Very quick delivery.”

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Posted 9 years ago

“I purchased some Virage EBC40 window handles and are excellent. I also purchased Mila 030889 Espagnolette window locks, but after ordering them you told me they were no longer available, but you could provide alternatives. The alternatives are of good quality and I am happy with them, but the original Mila 030889 is 750mm long and your alternative is 800mm long - in my case this didn't matter but if my window was narrower it may have been significant. Delivery was in the forecast time frame. I would use Doorfit gain if I need more window parts.”

Helpful Report

Posted 9 years ago

Doorfit is rated 4.7 based on 843 reviews