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Doorfit Reviews

4.7 Rating 830 Reviews
95 %
of reviewers recommend Doorfit
Company Reviews Metrics Info
4.7
Based on 830 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Doorfit Reviews
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Phone:

0121 523 4171

Email:

info@doorfit.co.uk

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Anonymous
Verified Buyer
“Order was correctly packaged and arrived in 2 days. Efficient service.”
Helpful Report
Posted 3 years ago
Clare Caddick
Unverified Reviewer
“Ordered door handles that were supposedly in stock. Received a phone call the next day to say they were not in stock and would arrive later in the week so thought I would wait. Only to then receive another phone call at the end of the week to say that the delivery was further delayed so I asked for a refund. By this point, the money had been taken from my account. While I appreciate that this is beyond their control, what is in their control, was a prompt refund for a product that they never actually had in stock. Over a week and a half I have still yet to receive my refund. I was assured at the beginning of the week that it would take a few days. It is now Friday and still no refund.”
Helpful Report
Posted 3 years ago
Dear Clare, Many apologies, we have been experiencing problems getting hold of some products recently. Your credit has been processed and will be in your account shortly. Yours sincerely Robert
Posted 3 years ago
Anonymous
Verified Buyer
“Product is great but had to e-mail a month after order to prompt them to send it and they charged £16.67 carriage.”
Helpful Report
Posted 3 years ago
Apologies again for this delay, the goods were returned to us twice due to problems with Jersey customs and our courier company. The high carriage charge relates to the channel island location. Yours sincerely Robert
Posted 3 years ago
Anonymous
Verified Buyer
“Fast service product good easy fitting helpful advice”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Quality products and service, very very pleased”
Helpful Report
Posted 3 years ago
A
Verified Buyer
“Ordered and delivered within 3 days can't ask anymore”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Product was extremely poor quality. Had to pay to return it myself and still waiting on a refund”
Helpful Report
Posted 3 years ago
Sorry that you were unhappy with the item you ordered. We can confirm the goods were received yesterday and your credit has been processed today. Yours sincerely Robert
Posted 3 years ago
A
Verified Buyer
“Items arrived on time, well priced and good quality. Would use this company again.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Having ordered the product and paid for it I subsequently received an email saying the item is out of stock. However I received a prompt refund.”
Helpful Report
Posted 3 years ago
Hello, after an email exchange with my colleague Phill, we credited the transaction on the 20th April.
Posted 3 years ago
Anonymous
Verified Buyer
“Fast and cheap”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Ordering process and delivery ok. Package was bashed about a bit. Difficult to find and can't yet remove one of the lockpins on the seals. Instructions say to use Admastik adhesive but it is no longer available. Had a hard time finding what I believe to be an equivalent.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“They provide quality products and service with value for money.”
Helpful Report
Posted 3 years ago
A
Verified Buyer
“Absolutely brilliant product. Excellent service 👍🏻”
Helpful Report
Posted 3 years ago
A
Verified Buyer
“after finally receiving the sliders i am happy with the items when fitted, i was informed that i would receive a discount many thanks Richard”
Helpful Report
Posted 3 years ago
A
Verified Buyer
“Excellent value for money, quick supply”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Excellent service and swift delivery. Just what you want from an online seller !”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Well organised and quickly delivered.”
Helpful Report
Posted 3 years ago
A
Verified Buyer
“goods arrived in good order and good time”
Helpful Report
Posted 3 years ago
We've spoken to this customer and he accepts he's accidentally reviewed the wrong company and agreed to post an updated review, which we are very grateful for.
Posted 3 years ago
A
Verified Buyer
“Good price, prompt delivery and great customer service. One component of the door stay was missing. A phone call soon rectified the issue and the part was received within 2 days.”
Helpful Report
Posted 3 years ago
A
Verified Buyer
“The items arrived very quickly, they are made of very materials. I am very happy with my purchase.”
Helpful Report
Posted 3 years ago
Doorfit is rated 4.7 based on 830 reviews
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