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Doorfit Reviews

4.7 Rating 839 Reviews
95 %
of reviewers recommend Doorfit
Company Reviews Metrics Info
4.7
Based on 839 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Doorfit Reviews
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Phone:

0121 523 4171

Email:

info@doorfit.co.uk

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A
Verified Buyer
“The item supplied was not the same as the one in the website picture & did not fit. Apparently the part is discontinued & a substitute sent, but the substitute part does not have the same hole centres. The website picture should be updated or the part removed. I have had to return the item & am awaiting a refund. The sales department tried to help, but you do not have a part that will fit.”
Helpful Report
Posted 6 years ago
We're sorry for the problem this has caused you. This item has since been updated and the product image has been changed. Yours sincerely Robert Neil Joint Managing Director
Posted 6 years ago
A
Verified Buyer
“Delivered on time and as shown”
Helpful Report
Posted 6 years ago
A
Verified Buyer
“Very good service. Kept me informed throughout the whole process. Products arrived within two days. Great!”
Helpful Report
Posted 6 years ago
A
Verified Buyer
“Good product, quick delivery.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Sales team very polite and efficient, ordering was made easy. Goods arrived in good time.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Goods were in stock and delivered well within stated delivery time”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Very quick service parts as expected”
Helpful Report
Posted 6 years ago
A
Verified Buyer
“very efficient and proffessional service, thank you”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Ordered gate hinges on web. Delivered next day”
Helpful Report
Posted 6 years ago
A
Verified Buyer
“Good service rite part”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“accurately described products and speedy delivery. Thanks!”
Helpful Report
Posted 6 years ago
A
Verified Buyer
“Made the French doors much more secure!”
Helpful Report
Posted 6 years ago
A
Verified Buyer
“The product was very good however my only concern at first was noticing that the goods had obviously been returned due to sellotape fastening of plastic packaging. Due to time / need the product was fine but no fasteners.”
Helpful Report
Posted 6 years ago
Thanks for your review I'm sorry to hear the product didn't arrive in perfect condition. To be straight with you, it seems we are struggling to get hold of this product from the manufacturer and we only had a couple in stock, both of which were opened. Our sales person sent you the product to fulfil the order but should have contacted you to ask whether you were happy to accept an opened package, but didn't do so. My apologies. I can assure you it's not our normal policy to despatch split packs.
Posted 6 years ago
Anonymous
Verified Buyer
“Quick delivery”
Helpful Report
Posted 6 years ago
A
Verified Buyer
“They sent me what I ordered - promptly and in good order.”
Helpful Report
Posted 6 years ago
A
Verified Buyer
“Product arrived by return and is as described so would have no qualms in using them again.”
Helpful Report
Posted 6 years ago
A
Verified Buyer
“Excellent service!”
Helpful Report
Posted 6 years ago
A
Verified Buyer
“Paul Joiner at Doorfit is incredibly helpful & knowledgeable. I send him a photo of some handle or lock we need to replace and he always finds me a solution even for discontinued lines. Great customer service, many thanks!”
Helpful Report
Posted 6 years ago
A
Verified Buyer
“Delivered as they said. I had written to note no del instructions option and they made del happen and we're very courteous and responsive”
Helpful Report
Posted 7 years ago
A
Verified Buyer
“good service and parts fitted well”
Helpful Report
Posted 7 years ago
Doorfit is rated 4.7 based on 839 reviews
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