Doorfit Reviews

Name: Doorfit
Rating: 4.70

4.7 Rating 839 Reviews

95 %

of reviewers recommend Doorfit

Company Reviews

Metrics

Info

4.7

Based on 839 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0121 523 4171

Email:

info@doorfit.co.uk

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Doorfit 5 star review on 30th January 2022

Valentin Cioana

Doorfit 5 star review on 25th February 2021

Doorfit 5 star review on 8th February 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impresssed with speedy delivery and good quality of the product ordered.”

Helpful Report

Posted 3 years ago

“Wide selection of locks - I found a close replacement for a 1960's ASSA door lock. Almost fitted exactly! Very pleased”

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Posted 3 years ago

“handles arrived very quickly and I am happy with the purchase. One comment though, the metal bars for the door handles were slightly to 'fat' to fit in my existing door locks and each one had to be filed down to fit. I was ok with this but other customers may not be as forgiving”

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Posted 3 years ago

“Well priced & speedy delivery.”

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Posted 3 years ago

“Very easy to use Web site and quick delivery and product just what I wanted and good quality 👌”

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Posted 3 years ago

“Good service, good quality product, good people to deal with. A very satisfied customer.”

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Posted 3 years ago

Thanks for your feedback Ian, that's been shared with the team. Best wishes Robert

Posted 3 years ago

“Hinges arrived promptly, good quality materials and easy to fit with simple instructions. Basic template included would be helpful.”

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Posted 3 years ago

Thanks for your feedback, it has been shared with our team

Posted 3 years ago

“Very pleased how quickly the items arrived. Very competitively priced as well.”

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Posted 3 years ago

“After paying £10.00 for next day delivery it came a day late. Also although it was supposed to fit my door I needed to drill through the door to make it fit. Fixing holes on door were 163mm. Door handle to centre of lock was 92mm NOT a problem, fritted over lock with no problem. Now fitted it looks good. Regards M.Butler”

Helpful Report

Posted 3 years ago

Dear Mr Butler, Thank you for your review. We would like to clarify that your order was placed after the 3pm cut off for next day delivery. The product you ordered was a universal repair handle which may require some minor adaption to fit. I'm sorry if that wasn't clear from our site, we will review this product's description to make this point clearer. Yours sincerely Robert Neil Joint Managing Director

Posted 3 years ago

“My apologies, the below review was placed in error for a company that had a similar name. In fact the order placed for the postbox arrived within the stated time, as described. I received a phone call from a representative of DoorFit to understand the issue following my original review which shows real attention to customer comments and service. Thank you for the call”

Helpful Report

Posted 3 years ago

We have tried to contact this customer to clarify what has happened with this order but haven't received a response. We received one order from this customer which was dispatched overnight and delivered. We haven't received a second order and wonder if an error may have occurred here because the customer refers to a 'partner site'. We don't have any partner sites so I can only conclude this wasn't us. If the customer would like to get in touch with me I will be happy to discuss the matter and rectify if it's an error on our part. Robert Neil Joint Managing Director

Posted 3 years ago

“Finding genuine ‘Gridlock’ fire door latches had proved difficult so delighted to have found them on Doorfit. Arrived within a few days and well packaged. Same price as inferior alternatives I had tried. Would definitely use again .”

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Posted 3 years ago

“Prompt delivery, good price for quality product”

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Posted 3 years ago

“After 11 days I haven't received my order... :-(”

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Posted 3 years ago

Sincere apologies, this was an error on our part. The order has now been shipped with overnight delivery. Yours sincerely Robert

Posted 3 years ago

“Excellent service. Easy to order. Rapid delivery. Couldn't ask for more. They would definitely be first on my list to use again.”

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Posted 3 years ago

“I looked on-line for this particular product and to found the exact match for our replacement laundry grille and have since fitted the unit and must say the quality is really good so many thanks Brian”

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Posted 3 years ago

“Good communication, and my order arrived promptly & well-packed. Items exactly as described on website.”

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Posted 3 years ago

“Very good fist experience. Bought some stuff to hang my bike on the wall. Door fit had the unusual short 430mm uprights, I could order just the shelving items I needed, without having to buy a whole set. The metal items looked like they were good quality and at reasonable prices. I'm happy and would buy here again... I only hope I have attached it to the wall properly - my bike weighs 18Kg.”

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Posted 3 years ago

“Ordered a chrome door knob from Doorfit lovely product looks great and easy to fit was able to choose the correct product after speaking to one of the helpful team Would recommend using Doorfit”

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Posted 3 years ago

“The plate arrived bent - packaging clearly not adequate for the postal service you are using. Had to finish a job so had to purchase from elsewhere. Disappointing”

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Posted 3 years ago

“Just what I wanted”

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Posted 3 years ago

Doorfit is rated 4.7 based on 839 reviews