Doorfit Reviews

Name: Doorfit
Rating: 4.70

4.7 Rating 830 Reviews

95 %

of reviewers recommend Doorfit

Company Reviews

Metrics

Info

4.7

Based on 830 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

0121 523 4171

Email:

info@doorfit.co.uk

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Doorfit 5 star review on 30th January 2022

Valentin Cioana

Doorfit 5 star review on 25th February 2021

Doorfit 5 star review on 8th February 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My apologies, the below review was placed in error for a company that had a similar name. In fact the order placed for the postbox arrived within the stated time, as described. I received a phone call from a representative of DoorFit to understand the issue following my original review which shows real attention to customer comments and service. Thank you for the call”

Helpful Report

Posted 3 years ago

We have tried to contact this customer to clarify what has happened with this order but haven't received a response. We received one order from this customer which was dispatched overnight and delivered. We haven't received a second order and wonder if an error may have occurred here because the customer refers to a 'partner site'. We don't have any partner sites so I can only conclude this wasn't us. If the customer would like to get in touch with me I will be happy to discuss the matter and rectify if it's an error on our part. Robert Neil Joint Managing Director

Posted 3 years ago

“Finding genuine ‘Gridlock’ fire door latches had proved difficult so delighted to have found them on Doorfit. Arrived within a few days and well packaged. Same price as inferior alternatives I had tried. Would definitely use again .”

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Posted 3 years ago

“Prompt delivery, good price for quality product”

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Posted 3 years ago

“After 11 days I haven't received my order... :-(”

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Posted 3 years ago

Sincere apologies, this was an error on our part. The order has now been shipped with overnight delivery. Yours sincerely Robert

Posted 3 years ago

“Excellent service. Easy to order. Rapid delivery. Couldn't ask for more. They would definitely be first on my list to use again.”

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Posted 3 years ago

“I looked on-line for this particular product and to found the exact match for our replacement laundry grille and have since fitted the unit and must say the quality is really good so many thanks Brian”

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Posted 3 years ago

“Good communication, and my order arrived promptly & well-packed. Items exactly as described on website.”

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Posted 3 years ago

“Very good fist experience. Bought some stuff to hang my bike on the wall. Door fit had the unusual short 430mm uprights, I could order just the shelving items I needed, without having to buy a whole set. The metal items looked like they were good quality and at reasonable prices. I'm happy and would buy here again... I only hope I have attached it to the wall properly - my bike weighs 18Kg.”

Helpful Report

Posted 3 years ago

“Ordered a chrome door knob from Doorfit lovely product looks great and easy to fit was able to choose the correct product after speaking to one of the helpful team Would recommend using Doorfit”

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Posted 3 years ago

“The plate arrived bent - packaging clearly not adequate for the postal service you are using. Had to finish a job so had to purchase from elsewhere. Disappointing”

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Posted 3 years ago

“Just what I wanted”

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Posted 3 years ago

“Instructions would have been useful but the service was good and prompt.”

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Posted 3 years ago

“Good experience of ordering and prompt delivery Only issue was that the items I ordered arrived slightly damaged ...we could still use them ....but perhaps they could have been packaged better to avoid this outcome .”

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Posted 3 years ago

“Very quick and efficient service, fitted fine into the door. Help online if you needed it”

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Posted 3 years ago

“Exactly what I needed on budget on time..”

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Posted 3 years ago

“The site survey gave me options I hadn't even considered myself and removal of the old door and the fitting of the new one was done in good time, start to finish. Nothing seemed to be too much trouble and all the team were very helpful throughout. Can't fault them and would recommend to anyone considering fitting an electric roller garage door.”

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Posted 3 years ago

Thanks for the review, it's very much appreciated.

Posted 3 years ago

“A terrible company. Fitted our garage door in-correctly and have refused to fix the problem. Avoid this company if you seek good customer service.”

Helpful Report

Posted 3 years ago

“Had a new front and garage supplied and fitted by Doorfit today. Adam and his colleague did a fabulous job and were thoroughly professional took everything away and left the site spotless. Can highly recommend.”

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Posted 4 years ago

“Doorfit supplied and fitted my garage door a while ago, perfect job, had a issue with heavy rain getting past the rubber Anton Edwards who fitted the door assembly came out to inspect, he advised all seals are sound and helped with plastic caps, excellent level of after sales service”

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Posted 4 years ago

“Ordered some hard-to-get-hold-of window fasteners but forgot the keeps - spoke to Duncan who sourced some and got them out to me the next day. Great customer service - couldn’t get any better!”

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Posted 4 years ago

Doorfit is rated 4.7 based on 830 reviews