Doorfit Reviews

Name: Doorfit
Rating: 4.70

4.7 Rating 843 Reviews

95 %

of reviewers recommend Doorfit

Company Reviews

Metrics

Info

4.7

Based on 843 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0121 523 4171

Email:

info@doorfit.co.uk

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Doorfit 5 star review on 30th January 2022

Valentin Cioana

Doorfit 5 star review on 25th February 2021

Doorfit 5 star review on 8th February 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website easy to navigate checkout process simple. Goods arrived quickly in good condition and excellent quality. Thanks very much.”

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Posted 9 years ago

“Good website, good product range, prompt delivery. God to deal with”

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Posted 9 years ago

“Very clear website with good details about products. Customer Service staff V helpful too. Good prices - will come back.”

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Posted 9 years ago

“I wanted a key less lock and this is what I've got and fitted. I just need to remember the code. Thank you Doorfit”

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Posted 9 years ago

“Good service easy to use web site quick dispatch.”

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Posted 9 years ago

“Quick delivery and well packaged.”

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Posted 9 years ago

“Fast delivery, product was exactly as listed.”

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Posted 9 years ago

“Excellent , fast service . Received an email confirmation of the allocated time of delivery too , so wasn't waiting in all day . Easy to fit too”

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Posted 9 years ago

“verry happy thank you”

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Posted 9 years ago

“We have this on our utility door to keep our children out of the room It looks good and certainly does the job It's easy to use. Would definitely recommend this product”

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Posted 9 years ago

“We have this on our utility door to keep our children out of the room It looks good and certainly does the job It's easy to use. Would definitely recommend this product”

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Posted 9 years ago

“The goods were delivered promptly and in good order - time was imprtant and you met your promises. Thank you”

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Posted 9 years ago

“The lock arrived very quickly and is exactly as described.”

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Posted 9 years ago

“Goods were packaged securely and (eventually) arrived safely. The items in question were oversized, so the P&P was on the hefty side at £20 including VAT for two items that were £26. The main gripe was with the couriers UK Mail - they made an unsuccessful attempt to deliver and left a card. I then re-booked a delivery on-line for two days hence. They did not show, came the day after that and left a second card. In the end, I had to collect the items from their depot. Rather resentful at having to pay £20 carriage for two draught excluders and then have to collect the goods myself.”

Helpful Report

Posted 9 years ago

Dear Malcolm, I'm sorry to learn of the problems you experienced with the courier company. I shall report your experience to our account manager at UK Mail but I apologise on behalf of Doorfit for the inconvenience this has caused. Regarding the oversize rate, I'm afraid UK Mail is one of the few couriers who will deliver large items at relatively low cost. I understand the reason for the higher cost is due to the fact that large items have to be handled manually rather than by their automated conveyor system. Yours sincerely Robert Neil Joint Managing Director

Posted 9 years ago

“Exactly what I required, at a reasonable price.”

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Posted 9 years ago

“Excellent web site, found what I required easily and ordered it. Doorfit communication was excellent from start to finish. Items came as detailed and well packaged.”

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Posted 10 years ago

“Fast response and reasonable price helped us with this job”

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Posted 10 years ago

“good service”

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Posted 10 years ago

“Great customers service.”

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Posted 10 years ago

“Good and on time”

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Posted 10 years ago

Doorfit is rated 4.7 based on 843 reviews