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Doorfit Reviews

4.7 Rating 839 Reviews
95 %
of reviewers recommend Doorfit
Company Reviews Metrics Info
4.7
Based on 839 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Doorfit Reviews
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Phone:

0121 523 4171

Email:

info@doorfit.co.uk

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The Waltons
Verified Reviewer
“Great service from the day we made contact with the company to day of installation. Dave Close the Director and Dave the fitter (along with his son) were professional, polite, took time to explain things, never pushed for a sale etc. We couldn’t be happier with the service we received and would certainly recommend Doorfit to family, friends and work colleagues.”
Helpful Report
Posted 4 years ago
A
Verified Buyer
“Fantastic service and fast delivery”
Helpful Report
Posted 4 years ago
A
Verified Buyer
“Very helpful, fair price and great knowledge. Efficient delivery I will definitely use them all the time .”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“staff were very supportive when I changed my order but it has not arrived so can only give acceptable score......can now modify score to perfect....the customer care team have pulled out all the stops and contacted the supplier to sort out the delivery..💔❤️❤️🧡”
Helpful Report
Posted 4 years ago
A
Verified Buyer
“Absolutely spot on. Good advice by phone. They sent me the wrong item but was immediately rectified as they sent me the correct item the following day.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Helpful and knowledgable staff, fast delivery, great products. Would highly recommend.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“I have Securistyle window locks fitted to my home, which have various mechanical failures so I searched the web for a solution and found Doorfit. I sent an email asking for advice before I purchased, but never received an answer. I took a chance on ordering an updated version of my window locks which arrived quickly, securely packaged and at a reasonable price. After some modifications and window keep repositioning I now have usable windows again. Some advice earlier on would have been helpful.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Great quality product at competitive price”
Helpful Report
Posted 4 years ago
A
Verified Buyer
“My new handles arrived in a few days and we’re just what I had expected. I haven’t fitted it yet but the quality looks and feels good.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“very happy with service & how quickly we received the parts”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Speedy processing and delivery. Very good thanks.”
Helpful Report
Posted 4 years ago
K Sorensen
Verified Reviewer
“We just want to say a huge thank you to John Neville for the best and most professional service we could ever have dreamt of when buying everything for our new front door in December. The knowledge, guidance and great customer service was second to none, and everything was in stock, highly appreciated. Many thanks!”
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Posted 4 years ago
A
Verified Buyer
“Great delivery and fitted well”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Excellent we thought we were going to need a new door but these sorted it and thankfully we now have a decent like new door. The hardest bit was getting old brackets off, new ones went on easily.”
Helpful Report
Posted 4 years ago
A
Verified Buyer
“Great service. Product was just right. Will definitely use them again. Spot on.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Well priced product. Standard delivery within 48 hours. No complaints!”
Helpful Report
Posted 5 years ago
A
Verified Buyer
“Works as des cribed. Easy to fit”
Helpful Report
Posted 5 years ago
A
Verified Buyer
“Very easy to use website and fast delivery. Would definitely recommend.”
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Posted 5 years ago
A
Verified Buyer
“I haven’t received it yet, brought especially from this site to get it before Christmas as I would be away delivery lightly tapped the door I went down to see if it was the door and found a delivery slip, driver sped off didn’t ring bell didn’t wait for me to get Downstairs (it was 9am) now have to wait Another week for delivery”
Helpful Report
Posted 5 years ago
I'm sorry to hear of your experience with our carrier, we have raised the matter with their customer service department but they're unwilling to accept responsibility because they have tried to deliver the consignment. We hope this won't put you off using Doorfit again but acknowledge your frustration. Robert Neil Joint Managing Director
Posted 5 years ago
A
Verified Buyer
“The retrofit espag window handles were just what I needed for the job. Good quality and price. Delivery was quick and efficient. I would certainly use Doorfit in future.”
Helpful Report
Posted 5 years ago
Doorfit is rated 4.7 based on 839 reviews
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