Doorfit Reviews

Name: Doorfit
Rating: 4.70

4.7 Rating 830 Reviews

95 %

of reviewers recommend Doorfit

Company Reviews

Metrics

Info

4.7

Based on 830 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0121 523 4171

Email:

info@doorfit.co.uk

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Doorfit 5 star review on 30th January 2022

Valentin Cioana

Doorfit 5 star review on 25th February 2021

Doorfit 5 star review on 8th February 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Product as described. Swift postage.”

Helpful Report

Posted 8 months ago

“Excellent quality although sales photograph of this item slightly inaccurate.”

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Posted 8 months ago

“Struggled to find window handles with 50mm spindle these did a great job with the selection of different sizes. Quick delivery too. I would recommend”

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Posted 8 months ago

“Fair price and delivery”

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Posted 8 months ago

“After making purchase to the value of what I thought was free delivery, I was then faced with an extortionate figure of £30 for a 2 to 4 day delivery. The main item being urgently required for a medical practise I paid the bill. 7 days later I phoned to be told no items had been dispatched!!!!! Give the compnay their due they refunded the delivery charge, for an individual to then take it upon themselves to change the main lock I tem I was desperate for..... ( in fairness I can see their intentions were well meant ) To conclude, company needs to look at better communications with buyers, and to seriously consider stating clearly their justification for delivery charges. Sorry this has turned into a negative experiance for all concerned......................”

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Posted 8 months ago

Dear Brian. I'm really sorry our communication fell short on this occasion, please accept my apologies. The carriage charge is high, however we're only passing on the charge from our courier when delivering to the Scottish Highlands. Yours sincerely Robert

Posted 8 months ago

“Top notch service and delivery was quick”

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Posted 8 months ago

“Always a speedy service, and competitive prices 👍🏻”

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Posted 8 months ago

“My order was processed payment was made , I was expecting them the next day , but the items only got posted after I rang asking where they were after 3 days of waiting , they eventually came after 5 days”

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Posted 8 months ago

Hi Dan, You chose the 'standard' delivery option, not 'next day' delivery. Regards Robert

Posted 8 months ago

“Product as described and good quality. Good communication and well packaged.”

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Posted 8 months ago

“Arrived promptly, exact replacement for existing hinges.”

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Posted 9 months ago

“I ordered a handle set, black chrome handle, however the set didn’t come with the latch or hinges.”

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Posted 9 months ago

Dear Kazi, We feel this is an unfair review. Our webpage makes it clear that only the handles were included in the offer. Latches and hinges come in numerous sizes so it is not possible to provide a pack including those items. Our sales team is on hand and happy to assist with any questions you may have before an order is placed. Sincerely Robert

Posted 9 months ago

“Was good but late I paid for next day delivery and get late”

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Posted 9 months ago

“Fuss-free transaction and speedy delivery. Product exactly as described and fitted with ease.”

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Posted 9 months ago

“Excellent service!”

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Posted 9 months ago

“Three cheers for Phil Horton Hip Hip …. Hooray Hip Hip …..Hooray Hip Hip ….Hooray. Great customer service today”

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Posted 9 months ago

“Would have been a 5* review but was not advised items were out of stock.”

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Posted 9 months ago

“Excellent service thanks”

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Posted 9 months ago

“Doorfit's website is quick & easy to find what you are looking for unlike some and quick delivery. Good company to deal with, I will use again when required.”

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Posted 9 months ago

“Products were as described, delivered in very secure and protective packaging. Great service, would use again and highly recommend.”

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Posted 9 months ago

“Small bolt sheared on my door hinge and it was too difficult to remove with an easy out. Decided to purchase the whole door hinge. Good price and quick delivery. Exactly what I needed. Great communication too”

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Posted 9 months ago

Doorfit is rated 4.7 based on 830 reviews