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Doorfit Reviews

4.7 Rating 839 Reviews
95 %
of reviewers recommend Doorfit
Company Reviews Metrics Info
4.7
Based on 839 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Doorfit Reviews
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Phone:

0121 523 4171

Email:

info@doorfit.co.uk

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Natasha Thorn
Verified Buyer
“Fast delivery and great product”
Helpful Report
Posted 2 years ago
Howard McKenzie
Verified Buyer
“Excellent service correct part”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Great service, can't fault them.”
Helpful Report
Posted 2 years ago
Michael Hunt
Unverified Reviewer
“They supplied and fitted two Garador doors to our garage. Neither door was sprung correctly and both pillars of one door had to be moved to allow proper movement of the door. In addition, the trim that was fitted on either side of the doors to hide the filler between the pillars and the walls failed on one side and was left with a swelling which impeded the door opening.”
Helpful Report
Posted 2 years ago
Dear Michale, I'm sorry the installation does not meet your expectations. As you know, we carried the work out on behalf of another contractor, who was responsible for the garage re-build/repair. Our understanding from communication with the contractor was that the doors would be installed behind the lintel and flush against the back of the pillar. On arrival to site this was found not to be the case, the lintel was set back. This meant that there would be a gap between the back of the brickwork and the face of the door frame. Our installation team filled this gap with expanding foam, we did not however fit the cover strips you referred to, I presume the contractor did this. As part of their sign-off, our installation team email a photo of the completed works to our office. The photo received clearly shows that the cover strips were not installed at this point, I believe we’ve sent you a copy of this. The spring tension issue is something we haven’t previously been made aware of. The springs are factory tensioned, we can however adjust this to the end users’ requirements, I’m happy to instigate this should it still be required. Please let me know. Yours sincerely David Close Director - Garage Door Division
Posted 2 years ago
Martin Asker
Verified Buyer
“Purchased 3 challenger composite door hinges received them next day and fitted them next day. Excellent service thanks”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Excellent service, part fitted perfectly. Slight delay in obtaining the part, but had a phone call tge same day to explain this, so no suprises or having to chase.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“I bought a set of Era Challenger 3D Composite Door Hinges from Doorfit. The info on the website was comprehensive enough to be sure that I was buying the correct type. Arrived in 2 working days. Good service...”
Helpful Report
Posted 2 years ago
Malcolm Read
Verified Buyer
“fantastic service , perfect fit at a fair price”
Helpful Report
Posted 2 years ago
Paul Browning
Verified Buyer
“Send a picture of a toilet cubicle door lock to Doorfit and they replied within a hour with what lock it was and how to order and it was with me next day great service from start to finish”
Helpful Report
Posted 2 years ago
Paul Ashwell
Verified Buyer
“Easy website to navigate and found part fast, price was good . All fitted and working..”
Helpful Report
Posted 2 years ago
Peter Scott
Verified Buyer
“Easy to use website and good service from a member of staff when I called with a question. I would have liked a next day delivery option but I didn't see one. I'd definitely use this company again.”
Helpful Report
Posted 2 years ago
Thanks for the review. We do offer next day delivery if your order is placed before 3pm. Kind regards Robert
Posted 2 years ago
David Sutton
Verified Buyer
“Hi, ordered a multi-point lock as a replacement for my front door so it had to match and it was spot on so thanks for that. Delivery was quick the only issue was the tube it came in only had one plastic end and tape over the other, unfortunately the plastic end and tape had come off and the lock was no longer secure in the tube. Maybe going forward the lock should have some bubble wrap around each end to stop it from sliding to each end and the tube ends.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Fast efficient and cheaper than other suppliers”
Helpful Report
Posted 2 years ago
Mark Lincoln
Verified Buyer
“Thanks for the prompt delivery of the latches, very pleased with service and product. Will look to call on you again. Mark, Milton Keynes Doorhanging”
Helpful Report
Posted 2 years ago
Matt Wiesztort
Verified Buyer
“Great service”
Helpful Report
Posted 2 years ago
Ilir Gjini
Verified Buyer
“Product as described and prompt delivery Thank you”
Helpful Report
Posted 2 years ago
Richard Chitson
Verified Buyer
“Didn’t realise the can would be so small hence 4stars very prompt service and delivery”
Helpful Report
Posted 2 years ago
Andrew Evans
Verified Buyer
“Products arrived on time and to specification. My only complaint would be the excessive delivery charge”
Helpful Report
Posted 2 years ago
Hazel Brown
Verified Buyer
“Good service and prices”
Helpful Report
Posted 2 years ago
Denise Woodman
Verified Buyer
“Excellent helpful staff - Duncan Gillmore found out what I needed immediately and contacted straight away . Thank you”
Helpful Report
Posted 2 years ago
Doorfit is rated 4.7 based on 839 reviews
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