Domex Appliance Services Reviews

Name: Domex Appliance Services
Address: Unit C, Surrey Business ParkWeston RoadGreater London, Epsom
Rating: 4.79

4.8 Rating 1,460 Reviews

95 %

of reviewers recommend Domex Appliance Services

Company Reviews

Metrics

Info

4.8

Based on 1,460 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Domex Appliance Services:

At Domex, we believe appliance repair service should be straightforward, pleasant and affordable experience. If we have achieved that, great! However, if that's not the case, do let us know, this is what we are here for!

Visit Website

Phone:

03302102100

Email:

info@domex-uk.co.uk

Location:

Unit C, Surrey Business ParkWeston RoadGreater London
Epsom
KT17 1JG

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Domex Appliance Services 5 star review on 26th August 2017

DANIEL

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient help and professional advice from Giacomo. Highly recommendable!”

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Posted 3 years ago

Thank you for taking time to leave Domex your 5* review! We are so pleased to hear how happy you are with the repair which Giacomo, your engineer, recently completed for you. Thank you. Domex Customer Care Team

Posted 3 years ago

“Domex were fantastic, competitive price, sooo friendly and helpful. Think good customer service is very under rated these days.”

Helpful Report

Posted 3 years ago

Thank you Gemma for taking time to leave Domex your 5* review! We were delighted to read such a glowing review for Domex as a whole but especially for our Customer Services Team. Thank you. Domex Customer Care Team

Posted 3 years ago

“I would like to thank Andrei (Job ref. 21141278) for his professionalism and excellent service in repairing our LG washing machine. Very satisfied with the service.”

Helpful Report

Posted 3 years ago

Thank you John for taking time to leave Domex your 5* review! We are so happy to hear that you feel you have received an excellent and professional service from Andrei, your engineer. Thank you. Domex Customer Care Team

Posted 3 years ago

“Very efficient service.”

Helpful Report

Posted 3 years ago

Thank you for taking time to leave Domex your 5* review! We are so pleased to hear how happy you are with the repair which Andrei, your engineer, recently completed for you. Thank you. Domex Customer Care Team

Posted 3 years ago

“Took £130 off us and walked away saying the oven was working.Came home to our oven not working. Wasted £100 on food . Told another engineer was coming tomorrow morning who failed to arrive after my dad waited in all morning. Now told there busy and can’t get an engineer for a week . Complete waste of money and time”

Helpful Report

Posted 3 years ago

Thank you for taking time to leave Domex your feedback. We are sorry to hear you feel you have had a negative experience with Domex. In order for us to have a look into this further for you, please can you email your job number and contact details to our Customer Services team on resolutions@domex-uk.co.uk. Thank you. Domex Customer Care Team

Posted 3 years ago

“Easy booking, reasonable prices. Booked a repair for a samsung washer. Samsung gave 4 centres, chose this based on website and reviews. Good customer services. Gabor, the engineer was great, very professional and helpful. All in all great experience. Job ref 21132067.”

Helpful Report

Posted 3 years ago

Thank you for taking time to leave Domex your 5* review! It was great to hear how you feel that you have had a great experience with Domex following your recent repair which Gabor completed for you. Thank you. Domex Customer Care Team

Posted 3 years ago

“Job number 21131430 Great customer service from start to finish. Job promptly booked, and updates on arrival time. Engineer extremely professional, polite and resolved my dishwasher faults that two other companies had failed to do. Cannot recommend highly enough.”

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Posted 3 years ago

Thank you Sally for taking time to leave Domex your 5* review! We are so pleased that you are so happy with the service you received from Domex from start to finish and with the repair which Chris, your engineer, recently completed for you. Thank you. Domex Customer Care Team

Posted 3 years ago

“This is what an efficient service looks like. Great experience from start to finish. Customer service are thorough and concise in providing you with information and all standard charges are made clear from the outset. An engineer was able to attend within 48 hours, was on time, polite and professional. The repair on the washer took around 30 minutes. Perhaps it was an easy fix, but in case it wasn't - the engineer certainly made it look easy. Good work all round.”

Helpful Report

Posted 3 years ago

Thank you Maria for taking time to leave Domex your 5* review! We were so delighted to read your glowing review of not only Domex as a company but also for Pavlin, your engineer. I will make sure to pass on your kind words to Pavlin. Thank you. Domex Customer Care Team

Posted 3 years ago

“Job reference 21140844, 1st March 2021. Quick, efficient and everything explained in helpful detail.”

Helpful Report

Posted 3 years ago

Thank you Graham for taking time to leave Domex your 5* review! We are so pleased to hear how happy you are with the repair which Gancho, your engineer, recently completed for you. Thank you. Domex Customer Care Team

Posted 3 years ago

“Our dishwasher stopped working and wouldn't drain. We called Domex and had a guy out to fix it within a couple of days. Attila did a great job fixing the dishwasher. He knew exactly what the problem was, fixed it and left everything tidy and clean. He was professional, respectful and friendly.”

Helpful Report

Posted 3 years ago

Thank you Diana for taking time to leave Domex your 5* review! We are so pleased you are happy with the great work completed for you by Attila recently. Thank you. Domex Customer Care Team

Posted 3 years ago

“What a great service. I will definitely use Domex again and happily recommend to my family and friends. Thank you Domex. The price was fair. The engineer was brilliant. The customer service lady was good.”

Helpful Report

Posted 3 years ago

Thank you Mary for taking time to leave Domex your 5* review! We are delighted to hear how happy you are with the repair recently completed for you. Thank you. Domex Customer Care Team

Posted 3 years ago

“Just wanted to say thank you for a quick, efficient, and excellent service. The engineer arrived on time was very courteous, he got on with the job and completed it brilliantly, we are happy to say we have a working cooker again and no problems whatsoever. Very professional and do exactly what they say. Sorry I don't know the engineer's name but have included my job reference number: 21110666.”

Helpful Report

Posted 3 years ago

Thank you for taking time to leave Domex your 5* review! We are delighted to hear how happy you are with the service you received from Daniel, your engineer. Thank you for taking time to share your amazing feedback with us! Thank you. Domex Customer Care Team

Posted 3 years ago

“I have good experiences with domex I recommend 100%”

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Posted 3 years ago

Thank you Sunny for taking time to leave Domex your 5* review. We are so pleased to hear how happy you are with the repair which we recently completed for you and that you would recommend our services to others. Thank you. Domex Customer Care Team

Posted 3 years ago

“I am very happy to recommend Domex. Their engineer Shiraz mended my washer/dryer today. He was very courteous and carried out the work in a most professional manner.”

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Posted 3 years ago

Thank you Sharon for taking time to leave Domex your 5* review! We are so happy to hear how satisfied you are with the repair which Shiraz recently completed for you. Thank you. Domex Customer Care Team

Posted 3 years ago

“My American style fridge/freezer kept tripping the electrics, had it looked at by 2 previous engineers who advised that it was beyond repair. Contacted Domex and appointment booked and Vlady turned up and diagnosed and fixed my appliance within 10 minutes. he was very professional, friendly courteous and explained fully what he was doing. I would highly recommend Domex as I am a very satisfied customer.”

Helpful Report

Posted 3 years ago

Thank you Jackie for taking time to leave Domex your 5* review! We were delighted to hear how happy you are with the repair which Vlady was recently able to complete for you. We are equally delighted that you will be recommending our services to others in the future! Thank you. Domex Customer Care Team

Posted 3 years ago

“On time, highly efficient, identified the problem immediately and completed the repair quickly, having the correct parts with him. Most impressed by the whole experience”

Helpful Report

Posted 3 years ago

Thank you Fred for taking time to leave Domex your 5* review! It is great to hear you are impressed with the level of service you received from Domex at your recent repair. I will be sure to pass on your glowing review to Gancho, your engineer. Thank you. Domex Customer Care Team

Posted 3 years ago

“Fantastic service in out quick fixed issue and cleaned my appliance explained issue moving forward. Big thank you to Andrai re-21130258 👍🏽”

Helpful Report

Posted 3 years ago

Thank you Sean for taking time to leave Domex your 5* review! We are so pleased to hear how happy you are with the repair which Andrei, your engineer, recently completed for you. Thank you. Domex Customer Care Team

Posted 3 years ago

“Your Engineer fixed the problem, and was polite from start to finish.”

Helpful Report

Posted 3 years ago

Thank you for taking time to leave Domex your 5* review! We are so pleased to hear that you are happy with the repair which your engineer recently completed for you. Thank you. Domex Customer Care Team

Posted 3 years ago

“Vlady came this morning to repair our oven. He was very professional and efficient. He found the problem and fixed it very quickly”

Helpful Report

Posted 3 years ago

Thank you for taking time to leave Domex your 5* review. We are so pleased to hear that you are so happy with the repair which Vlady carried out for you yesterday. Thank you. Domex Customer Care Team

Posted 3 years ago

“Excellent experience for a washer/dryer repair. I thought I needed a new pump but the repair man discovered something stuck in the pump and was able to remove it. He tested the machine several times to ensure it was working. The charge was very reasonable. Repair man was careful with the machine and neat and tidy.”

Helpful Report

Posted 3 years ago

Thank you Karen for taking time to leave Domex your 5* review! We are so pleased to hear how happy you are with the repair which Nas, your engineer, recently completed for you. I will make sure to pass on your glowing review to Nas. Thank you. Domex Customer Care Team

Posted 3 years ago

Domex Appliance Services is rated 4.8 based on 1,460 reviews