Domex Appliance Services Reviews

Name: Domex Appliance Services
Address: Unit C, Surrey Business ParkWeston RoadGreater London, Epsom
Rating: 4.79

4.8 Rating 1,460 Reviews

95 %

of reviewers recommend Domex Appliance Services

Company Reviews

Metrics

Info

4.8

Based on 1,460 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Domex Appliance Services:

At Domex, we believe appliance repair service should be straightforward, pleasant and affordable experience. If we have achieved that, great! However, if that's not the case, do let us know, this is what we are here for!

Visit Website

Phone:

03302102100

Email:

info@domex-uk.co.uk

Location:

Unit C, Surrey Business ParkWeston RoadGreater London
Epsom
KT17 1JG

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Domex Appliance Services 5 star review on 26th August 2017

DANIEL

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were visited by Paul who was very friendly, knowledgeable and helpful. He had kept us informed of his arrival time and updated it regularly. He looked at our problem, tried to alleviate it but warned us that the problem may return in which case we would need new door seals. The problem did in fact return, we rang Domex who ordered the parts and rang on the 6/11 to say that the parts were in and could fit them the next day. Once again Paul kept us informed of his arrival time, he fitted the parts in next to no time and everything appears well. He is a credit to your company as indeed your staff on the phone are. Very professional, polite, friendly and supportive. Well done to you all !!”

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Posted 5 years ago

“Very happy with the prompt time of appointment given. Engineer arrived on time and was very helpful and solved the repair problem.”

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Posted 5 years ago

“Kind helpful polite professional”

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Posted 5 years ago

“Our engineer was Peter, a well presented and polite man. Diagnosed the fault on our wine chiller, ordered the part and came back at the allotted day/time to fit it. Happy to see that in this day and age, at least Domex believes in providing an excellent client service.”

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Posted 5 years ago

“Stan the engineer was spot on time... and did all checks on my Panasonic microwave... Thank you for the good service..”

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Posted 5 years ago

“I would absolutely recommend Domex service centre. They are efficient and effective. My appointment was booked swiftly and Michal my engineer was most professional. He saw the problem and put everything in place to rectify. He was proficient in what he did. Just now waiting for parts to arrive as they have been ordered. Thank you Domex”

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Posted 5 years ago

“Excellent service. I was notified of the time the engineer would arrive and he presented ID. He came to fix the dishwasher and explained the problems as he went along. It works perfectly now. I think the name of the engineer was Nick and I could highly recommend him. I will come back to Domex for repairs in the future.”

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Posted 5 years ago

“Very professional and efficient. Highly recommended.”

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Posted 5 years ago

“I would definitely give 5 * to Martin , he repaired our dishwasher in 30min no mess, on time and very good customer skills ! Thanks”

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Posted 5 years ago

“The engineer detailed to carry out repairs on my condenser tumble dryer arrived on time. He was very professional and courteous throughout the visit and was able to ascertain the fault with my equipment in the shortest time possible. He asked relevant questions pertaining to the primary fault and any other problems I may have experienced with the dryer in order to eliminate the existence of any secondary faults. I was pleased with the high level of professional competence exhibited by the engineer.”

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Posted 5 years ago

“Fantastic service. Very professional, efficient and helpful. I would recommend DOMEX to anyone.”

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Posted 5 years ago

“Very friendly and helpful chap.explained the repair to us ,did a great job on our oven .would strongly recommend them .”

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Posted 5 years ago

“Efficient and fair service”

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Posted 5 years ago

“Engineer found our burnt out element quickly & replaced it. Demonstrating after how effective. Very knowledgable. Our Lamona Oven is 10 years old and this the first time anything went wrong.”

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Posted 5 years ago

“Very happy with customer service and great job done. 🙂👍”

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Posted 5 years ago

“My fridge was making a funny noise and the temperature seemed to be very cold indeed. I was concerned that there was a problem with it so I booked a visit by a Domex engineer. The visit was timely and the engineer polite and helpful. He checked the fridge freezer thoroughly and advised me on how to set the temperature correctly / defrost it regularly. it was worth the call out fee to know there was no problem with it.”

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Posted 5 years ago

“Alex came to test a possible electrical fault with our microwave. He was extremely thorough, found the fault quite quickly and was able to rectify it. Throughout Alex was extremely polite and helpful - even to the point of organizing for a link to the instruction manual for our microwave to be sent to us. Very happy with his visit.”

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Posted 5 years ago

“Very kind and helpful engineer solved dishwasher problem quickly.”

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Posted 5 years ago

“On the day my oven was to be repaired Domex kept me updated as to when the engineer would arrive. Based on the flimsy information I had provided over the phone the engineer brought the spare part most likely to be required and he was right, so the repair was very quick. Great service!”

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Posted 5 years ago

“Extremely satisfied job no 19390856 engineer Valadimir very polite and Curtis five stars”

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Posted 5 years ago

Domex Appliance Services is rated 4.8 based on 1,460 reviews