Domex Appliance Services Reviews

Name: Domex Appliance Services
Address: Unit C, Surrey Business ParkWeston RoadGreater London, Epsom
Rating: 4.80

4.8 Rating 1,469 Reviews

95 %

of reviewers recommend Domex Appliance Services

Company Reviews

Metrics

Info

4.8

Based on 1,469 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Domex Appliance Services:

At Domex, we believe appliance repair service should be straightforward, pleasant and affordable experience. If we have achieved that, great! However, if that's not the case, do let us know, this is what we are here for!

Visit Website

Phone:

03302102100

Email:

info@domex-uk.co.uk

Location:

Unit C, Surrey Business ParkWeston RoadGreater London
Epsom
KT17 1JG

Write Your review

Tell us how Domex Appliance Services made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Domex Appliance Services 5 star review on 26th August 2017

DANIEL

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sid was very helpful and even cover his shoes because it was raining which i so appreciated he looked over everything and nothing was left not to check hopefully when my parts arrive it will be Sid.”

Helpful Report

Posted 5 years ago

Dear Beverly, Thank you for your kind feedback. Looking after your property is key part of our service delivery and I am glad to see Sid cuts no corners. We prefer whoever start the job to see it through so it should be the same engineer. Kind Regards, Graham R. Customer Experience Manager

Posted 5 years ago

“Just unhappy with their poor engineers and small talk excuses.....I could go on and on but just get your appliances fixed elsewhere and save yourself some hassle”

Helpful Report

Posted 5 years ago

Dear Par4mrl, It's obvious that you are disappointed with our service and we are sorry to see it. We have requested you to provide us with your job reference and/or post code so we can identify you and have an opportunity to see what had gone wrong. The very least, your feedback will help us understand what caused your disappointment and could help us improve in future. I hope you will email me back with your details soon to graham.r@domex-uk.co.uk Kind Regards, Graham R. Customer Experience Manager Domex

Posted 5 years ago

“Sid,came and did our repair today. Polite and on time. Gave good advice for future use.”

Helpful Report

Posted 5 years ago

“Fantastic service. Engineer so efficient, knowledgeable and courteous. Very reasonable service and felt total confidence in them. Customer service team also very efficient, patient and polite. My Neff washing machine repaired.”

Helpful Report

Posted 5 years ago

“Excellent service lovely friendly engineer very polite, would 100% use this company again.”

Helpful Report

Posted 5 years ago

“They are the BEST home repair company for washing machines. I would higy recommend them to everyone. And ask for Boris. He's great”

Helpful Report

Posted 5 years ago

“Good service at a reasonable price”

Helpful Report

Posted 5 years ago

“Fast, accurate and on time engineer on site .Svet, the engineer, was friendly, polite, professional, courteous and he definitely knew what he was doing. He give me the details of what he was doing during the repair. I will recomand you to all my friends, especially that someone check my washing machine 4 days ago, and theyr result was tottaly wrong. So, thank you Svet, and thank you Domex!”

Helpful Report

Posted 5 years ago

“Samsung manufacturer sent a Domex engineer to inspect/repair my washing machine in less than 48 hrs, very prompt. Domex engineer was friendly, polite, professional, courteous and he definitely knew what he was doing. If there were 100 stars i would tick all of them. If i was to describe the service i recieved in one word, it would be EXCELLENT Thank you”

Helpful Report

Posted 5 years ago

“a very pleasant engineer who carried out the work efficiently macine now working great”

Helpful Report

Posted 5 years ago

“Washing machine sorted quickly and efficiently and didn't cost the earth!”

Helpful Report

Posted 5 years ago

“Engineer arrived on time. Repaired the Neff oven. Charges as agreed. Excellent service at a better price than using Neff. Recommended”

Helpful Report

Posted 5 years ago

“Quick call out time. Martin very efficient and friendly.”

Helpful Report

Posted 5 years ago

“We need to get rid of fluff in the cartridge of washing machine once in 6 months. Today was our 3rd time to call engineers from Domex but all time, the engineers were very polite, friendly and efficient. For our previous washing, we used other company's repair service but the experience with them was not so good always. Since we started using Domex's service, we have no stress because we know that their engineers are very polite, friendly and surely do their job perfectly. Especially Nick Angelov finishes his job so quickly and efficiently.”

Helpful Report

Posted 5 years ago

“Fantastic service, very helpful and efficient engineer. Many thanks Stan fixing my oven so quick.”

Helpful Report

Posted 5 years ago

“absolutely top service. very friendly engineer Mr Saan. I would recommend who ever have appliance problem to go to DOMEX.”

Helpful Report

Posted 5 years ago

“Fantastic service - everything was done professionally would highly recommend”

Helpful Report

Posted 5 years ago

“Great service extremely professional . Given all payment details upfront . Problem solved . Would definitely use this service again highly recommended very happy customer . Thank you miss Daly”

Helpful Report

Posted 5 years ago

“Fast, accurate and on time engineer on site . It was very amazing keeping to time and fast in disguised the problem Great people .”

Helpful Report

Posted 5 years ago

“Fast and friendly service, great online updates - highly recommend.”

Helpful Report

Posted 5 years ago

Domex Appliance Services is rated 4.8 based on 1,469 reviews