Domex Appliance Services Reviews

Name: Domex Appliance Services
Address: Unit C, Surrey Business ParkWeston RoadGreater London, Epsom
Rating: 4.79

4.8 Rating 1,460 Reviews

95 %

of reviewers recommend Domex Appliance Services

Company Reviews

Metrics

Info

4.8

Based on 1,460 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Domex Appliance Services:

At Domex, we believe appliance repair service should be straightforward, pleasant and affordable experience. If we have achieved that, great! However, if that's not the case, do let us know, this is what we are here for!

Visit Website

Phone:

03302102100

Email:

info@domex-uk.co.uk

Location:

Unit C, Surrey Business ParkWeston RoadGreater London
Epsom
KT17 1JG

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Domex Appliance Services 5 star review on 26th August 2017

DANIEL

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fixed the problem.”

Helpful Report

Posted 1 year ago

Thank you Samantha for taking the time to leave Domex your 5* review. We are delighted to hear how happy you are with your recent repair completed by Sid, your engineer. Thank you. Domex Customer Care Team

Posted 1 year ago

“My dishwasher was repaired by GIACOMO on 04/2/23 he was very professional , attended on time , showed his Id , covered his shoes , very polite person , found the fault , repaired it very professionally. Worked with care . And very organised. I Highly recommend engineer GIACOMO , he has a best experience!!!”

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Posted 1 year ago

Thank you Ghulam for taking the time to leave Domex your 5* review. We are delighted to hear how happy you are with your recent repair completed by Giacomo, your engineer. We are pleased to have read your review and I'm sure Giacomo will be too! Thank you again Domex Customer Care Team

Posted 1 year ago

“Andre was very efficient impeccable manners , work completed 10 out of 10”

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Posted 1 year ago

Thank you Carol for taking the time to leave Domex your 5* review. We are so pleased to hear how happy you are with your repair completed by Andrei today. Thank you. Domex Customer Care Team

Posted 1 year ago

“I had 2 washing machines serviced and repaired by Joshuah from Domex in December 2022. Booking was easy, the agreed slot was respected. Joshuah was very professional on both occasions and provided a lot of explanation and advice. The service is also reasonably priced, definitely recommended!”

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Posted 1 year ago

Thank you Renaud for taking the time to leave Domex your 5* review. We are so pleased to hear how happy you are with your recent repair completed by Josh, your engineer. We are happy to hear how easy you found our online system to book a repair and delighted to read your comments about Josh. Thank you again Domex Customer Care Team

Posted 1 year ago

“Sid was delightful. He arrived on time, was ready to listen to the problem and had the parts required to solve the problem with my fridge/freezer. I appreciated not only being sent a picture of the repair man to expect but also his van registration number so I had time to get a parking permit before he arrived. A stress free and successful visit.”

Helpful Report

Posted 1 year ago

Thank you Brenda for taking the time to leave Domex your 5* review. We are delighted to hear we achieved full marks on your recent repair completed by Sid, your engineer. We are pleased to hear that your repair was seamless and that you like how we keep our customers up to date. Thank you. Domex Customer Care Team

Posted 1 year ago

“Great service all round. The booking was easy they came when they said they would and were very efficient and professional. The engineer was top notch. I would recommend them to all in a heart beat.”

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Posted 1 year ago

Thank you Jason for taking the time to leave Domex your 5* review. We are delighted to hear how happy you are with your today completed by Yaro, your engineer. Its great to hear that you would recommend Domex. Thank you again Domex Customer Care Team

Posted 1 year ago

“Akhil was very polite and professional. He covered his shoes before entering the property which most workmen don't do. He explained everything properly to why my washing machine was leaking. And he turned up on time. Thanks 😊”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave Domex your 5* review. We are so pleased to hear how happy you are with your recent repair completed by Akhil, your engineer. Thank you. Domex Customer Care Team

Posted 1 year ago

“What a fantastic company! Fully advised of progress of arrival time and identified the problem and resolved it quickly. The engineers were polite putting on over shoe covers to enter the property and dealt with the problem in a professional and expeditious manner. I fully recommend them and it with her oven goes wrong again would have no hesitation in calling them.”

Helpful Report

Posted 1 year ago

Thank you Patrick for taking the time to leave Domex your 5* review. We are delighted to hear how happy you are with your recent repair Its great to hear that you would use Domex again and also recommend us. Thank you again Domex Customer Care Team

Posted 1 year ago

“My experience of Domex was entirely flawless. Once booked I was kept fully informed of the appointment and the engineer arrived on time, and was clear and efficient in resolving the problem.”

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Posted 1 year ago

Thank you William for taking the time to leave Domex your 5* review. We are so pleased to hear how happy you are with your recent repair completed by Boris, your engineer. We are pleased to hear of your experience. Thank you again Domex Customer Care Team

Posted 1 year ago

“I contacted Domex on 21/01/23 to book an engineer to come and look at my Belling oven. Tony arrived on 23/01/23 as arranged. He fitted the new element, assessed/checked the safety of the oven, grill and hobs. He also provided further advice so I knew what amp to pick up. Sorted my cooker out at a really reasonable price as well. Very happy. Tony was really professional and friendly to chat with. I’d definitely recommend Domex. I’ll be using them again if I need any of kitchen appliances fixed.”

Helpful Report

Posted 1 year ago

Thank you Ben for taking the time to leave Domex your 5* review. We are delighted to hear we achieved full marks on your repair completed this week by Tony, your engineer. We are pleased we were able repair your appliance very quickly and nice to hear of your experience with us. Thank you again Domex Customer Care Team

Posted 1 year ago

“Great price, super comms and very friendly.”

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Posted 1 year ago

Thank you Paul for taking the time to leave Domex your 5* review. We are so very pleased to hear how happy you are with your recent repair completed by your engineer Kavinga. We are happy to hear of your experience with Domex. Thank you again Domex Customer Care Team

Posted 1 year ago

“Communication before arrival, efficient, resolved the issue and gave advice for the future”

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Posted 1 year ago

Thank you for taking the time to leave Domex your 5* review. Thank you. Domex Customer Care Team

Posted 1 year ago

“High standard of work, visit and repair conducted on time and to a high standard”

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Posted 1 year ago

Thank you Sue for taking the time to leave Domex your 5* review. We are so pleased to hear how happy you are with your recent repair completed by Nick, your engineer. Thank you. Domex Customer Care Team

Posted 1 year ago

“Good service. Engineer Akhil cleaned up after himself. Left machine working..”

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Posted 1 year ago

Thank you Deborah for taking the time to leave Domex your 5* review. We are so pleased to hear how happy you are with your recent repair completed by Akhil, your engineer. Thank you again Domex Customer Care Team

Posted 1 year ago

“Very professional, reliable and well organised.”

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Posted 1 year ago

Thank you Mike for taking the time to leave Domex your 5* review. We are so pleased to hear how happy you are with your recent repair completed by Vadym, your engineer. Thank you again Domex Customer Care Team

Posted 1 year ago

“I was so upset that I had to throw a lot of food away having just filled up the fridge and freezer due to it being Christmas. My Miele fridge/freezer had basically died. Domex sent an engineer named Vlady to repair it. I was so impressed with his knowledge, he explained why and what the problem was and that he’ll get it up and running again. Not only did he repair it but it’s working as if it’s brand new. I can’t thank Vlady enough. He was polite and respectful and he is an asset to Domex. I was thinking of buying a new fridge/ freezer as I didn’t think it would ever work again. Thankyou Vlady and thankyou Domex. I will be recommending you to my friends and family.”

Helpful Report

Posted 1 year ago

Thank you Susan for taking the time to leave Domex your 5* review. We are delighted to hear how happy you are with your recent repair completed by Vladislav, your engineer. Its great to hear that you would recommend Domex and we are pleased to read your comments about Vlady and I'm sure he will be too! Thank you again Domex Customer Care Team

Posted 1 year ago

“Really pleased. Prices including calm out element were competitive. Got an appointment date a week or so in advance but asked to go on a cancellation and got a text and then an appointment the next day. Nice engineer, seemed to know what he was doing and diligent - cleaning and preventing any damage. Fridge fixed and good price”

Helpful Report

Posted 1 year ago

Thank you Tony for taking the time to leave Domex your 5* review. We are so thrilled to hear how happy you are with your recent repair completed by Tony, your engineer. We always try our best to get to customers as soon as we can and pleased that we could repair it first time the very next day. Thank you again Domex Customer Care Team

Posted 1 year ago

“The engineer was very professional and friendly. I would definitely ask for him if I needed any appliances repaired”

Helpful Report

Posted 1 year ago

Thank you Karyn for taking the time to leave Domex your 5* review. We are so pleased to hear how happy you are with your recent repair completed by Vladislav, your engineer. We are happy to hear that you would use Domex again and pleased that Vlady gave you great service. Thank you. Domex Customer Care Team

Posted 1 year ago

“The lovely engineer Oosmin arrived on time and at the time stated …very nice person a pleasure to meet he was able to repair my machine on the day as he was carrying the spare part great job very efficient very pleased”

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Posted 1 year ago

Thank you Maureen for taking the time to leave Domex your 5* review. We are delighted to hear how happy you are with your recent repair completed by Cosmin, your engineer. Thank you. Domex Customer Care Team

Posted 1 year ago

“We came from abroad and our fridge wasn't working. Today Sid came and he fixed it in few minutes,very proffesional,friendly.”

Helpful Report

Posted 1 year ago

Thank you Agata for taking the time to leave Domex your 5* review. We are so pleased to hear how happy you are with your recent repair completed by Sid, your engineer. Thank you. Domex Customer Care Team

Posted 1 year ago

Domex Appliance Services is rated 4.8 based on 1,460 reviews