Domex Appliance Services Reviews

Name: Domex Appliance Services
Address: Unit C, Surrey Business ParkWeston RoadGreater London, Epsom
Rating: 4.79

4.8 Rating 1,460 Reviews

95 %

of reviewers recommend Domex Appliance Services

Company Reviews

Metrics

Info

4.8

Based on 1,460 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Domex Appliance Services:

At Domex, we believe appliance repair service should be straightforward, pleasant and affordable experience. If we have achieved that, great! However, if that's not the case, do let us know, this is what we are here for!

Visit Website

Phone:

03302102100

Email:

info@domex-uk.co.uk

Location:

Unit C, Surrey Business ParkWeston RoadGreater London
Epsom
KT17 1JG

Write Your review

Tell us how Domex Appliance Services made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Domex Appliance Services 5 star review on 26th August 2017

DANIEL

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Customer Service. Fair and Well-Explained Pricing. Great knowledge of the Oven and what the issue could be. Will use again for sure. :)”

Helpful Report

Posted 7 years ago

“Excellent and efficient service. Professional staff and and great communication. I would highly recommend to anyone.”

Helpful Report

Posted 7 years ago

“First class, excellent in every way. Fast, efficient excellent value.”

Helpful Report

Posted 7 years ago

“smart advice, good service. our needs came first.”

Helpful Report

Posted 7 years ago

“Very warm approach and efficient service”

Helpful Report

Posted 7 years ago

“The service was excellent all round. Kofta, the engineer, was polite, respectful and very efficient and quick.”

Helpful Report

Posted 7 years ago

“Fast competent service from the engineer.”

Helpful Report

Posted 7 years ago

“Great customer service (polite, good communication). Helpful and efficient engineer.”

Helpful Report

Posted 7 years ago

“Domex came quickly, price was good and engineer was excellent”

Helpful Report

Posted 7 years ago

“The engineer who visited us was really polite and explained everything to us.”

Helpful Report

Posted 7 years ago

“The service engineer was very efficient and polite, and explained the problem with the oven very clearly.”

Helpful Report

Posted 7 years ago

“I got an appointment for an engineer to call the day after I first contacted Domex, which was fanastic. The engineer Galin was very efficient and polite. Would recommend Domex to anyone.”

Helpful Report

Posted 7 years ago

“Job ref : 17400015 Engineer Gabriel was conscientious, patient and knew what he was doing. I highly recommend Domex 10/10/14”

Helpful Report

Posted 7 years ago

“Very good service. The engineer was great - and quick. And reasonable price.”

Helpful Report

Posted 7 years ago

“After a disastrous call to another repair service it was refreshing to talk to someone who was polite, knowledgeable, able to book an appointment - without payment upfront! I spoke to Mark who was able to give me an idea of the cost of the diagnosis and cost of the probable replacement part. He was able to say if it was an AM or PM appointment. A text confirmation for the appointment is helpful and a call on the day to say the technician is 20 minutes away is an appreciated courtesy. I don't know the name of the engineer who made two visits for diagnosis and repair but he was friendly, courteous and very patient with our dog who was keen to welcome him and see what he was doing! I would recommend Domex to anyone for an efficient, trustworthy repair service.”

Helpful Report

Posted 7 years ago

“Wow - what an absolute brilliant service and with good pricing, I will surely be using them again. Customer Services - always polite and listened to the issue and resolved the issues quickly. Electrician - perfect; arrived on time, called beforehand to inform us he was on his way. Did the job quickly and without any issues. Explained the problem to me in a clear language. He had to come back as he required a part, but again that was dealt with seamlessly. If anyone has any electrical issues - use these guys! Their pricing is very fair too. Thank you Domex!”

Helpful Report

Posted 7 years ago

“It would have been 5 stars if the wait time for call out was not over a week! That said the service engineer quickly ascertained the problem, ordered the parts and after about 20 days came back with the parts and did a great job! Very efficient and respectful. I would use Domex again.”

Helpful Report

Posted 7 years ago

“Staff agreeable and very easy to deal with, the service is not expensive. What made me happy is that a fault reoccurred, this part was replaced without any negative discussion or charges. they honoured their pledge :)”

Helpful Report

Posted 7 years ago

“The service engineer was one of th beat fast efficient tidy polite and explained th fault and how look after our appliance! Without a doubt one of the most pleasurable work men visits to my home ever! Good prices too!”

Helpful Report

Posted 7 years ago

“Very good service and Kris was extremely knowledgeable and efficient at sorting out my gas hob and electric oven.”

Helpful Report

Posted 7 years ago

Domex Appliance Services is rated 4.8 based on 1,460 reviews