Domex Appliance Services Reviews

Name: Domex Appliance Services
Address: Unit C, Surrey Business ParkWeston RoadGreater London, Epsom
Rating: 4.80

4.8 Rating 1,481 Reviews

95 %

of reviewers recommend Domex Appliance Services

Company Reviews

Metrics

Info

4.8

Based on 1,481 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Domex Appliance Services:

At Domex, we believe appliance repair service should be straightforward, pleasant and affordable experience. If we have achieved that, great! However, if that's not the case, do let us know, this is what we are here for!

Visit Website

Phone:

03302102100

Email:

info@domex-uk.co.uk

Location:

Unit C, Surrey Business ParkWeston RoadGreater London
Epsom
KT17 1JG

Write Your review

Tell us how Domex Appliance Services made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Domex Appliance Services 5 star review on 26th August 2017

DANIEL

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to book a quick appointment. great customer service and the Egineer was very efficient. Very happy with the price and service.”

Helpful Report

Posted 8 years ago

“Vladimir was very polite and efficient”

Helpful Report

Posted 8 years ago

“Appointment easy to make and was in four days which I thought was good. I was given a four hour window which was useful. I had a text telling me when the engineer was 20 minutes away. The engineer Ross was very friendly and efficien. He had the part to hand and repaired my oven in around 20 minutes. a great service with excellent staff. Whats not to like. Thanks Domex”

Helpful Report

Posted 8 years ago

“Service is excellent. Very efficient. Can't fault them.”

Helpful Report

Posted 8 years ago

“Called in the manufacturer Grundig on a monday morning and booked in an engineer for the wednesday (which itself I thought was quick enough) but they called back that they could do it the same day. The engineer came in within 2 hours and sorted out the problem in less than half an hour. Extremely impressed with the customer service. thank you very much”

Helpful Report

Posted 8 years ago

“Very efficient and helpful service, from getting a quote and booking an appointment, through the engineer's visit to repair the cooker, to the telephone message afterwards regarding the obsolete part for my 20 yeas old cooker that they had tried to source for me. This was my second experience of Domex and I am again very happy with the outcome. I was astonished that the very reasonable charge was the same as three years ago, for essentially the same job. The engineer was very pleasant and efficient.”

Helpful Report

Posted 8 years ago

“Reference job number 16490288. Fantastic service. Engineer came within the designated time slot. He called before hand. It took less than a couple of of minutes to diagnose fault even had spare part on van. Oven repaired within half hour and gone. A really nice and courteous engineer to. The only repair company I know that is 100% efficient.”

Helpful Report

Posted 8 years ago

“Fantastic customer service - polite, efficient and called back when they said they would (a rarity these days). Engineer was efficient and job was done well and very quickly. Superb!”

Helpful Report

Posted 8 years ago

“Very professional. Thank you”

Helpful Report

Posted 8 years ago

“Helpful, efficient, knowledgeable, fair price. I would recommend to anyone and will use again.”

Helpful Report

Posted 8 years ago

“Fair pricing, friendly staff and efficient install. I have now bought an integrated fridge and freezer, as well as an oven, from Domex and install was quick and smooth each time. I would recommend this company to anyone.”

Helpful Report

Posted 8 years ago

“The engineers were very polite and new what they were doing”

Helpful Report

Posted 8 years ago

“Great service from George (Domex appliance services).God bless you guys. Keep it up.”

Helpful Report

Posted 8 years ago

“Prompt, professional, courteous service at a reasonable price. The engineer was polite, phoned to let me know he was on his way, and gave me confidence in his ability to do a good job. I am very happy with the service and would recommend the company without hesitation.”

Helpful Report

Posted 8 years ago

“Excellent, efficient on time, friendly and very helpful. They fixed the problem.”

Helpful Report

Posted 8 years ago

“Engineer phoned in advance, arrived on time, showed ID, extremely polite and helpful.”

Helpful Report

Posted 8 years ago

“Warranty repair for LG Washer, very efficient, tidy, on time and polite.”

Helpful Report

Posted 8 years ago

“Extreme professionalism, politeness and neatness in dealing and explaining the problem.”

Helpful Report

Posted 8 years ago

“Had a visit today from the Domex engineer. He was very polite and explained a lot of things to me about my Smeg oven. He arrived early too which was great! Would definitely recommend and would use again!”

Helpful Report

Posted 8 years ago

“Excellent service from our first contact call to the engineer arriving and would most definitely use the company again.”

Helpful Report

Posted 8 years ago

Domex Appliance Services is rated 4.8 based on 1,481 reviews