Domex Appliance Services Reviews

Name: Domex Appliance Services
Address: Unit C, Surrey Business ParkWeston RoadGreater London, Epsom
Rating: 4.80

4.8 Rating 1,468 Reviews

95 %

of reviewers recommend Domex Appliance Services

Company Reviews

Metrics

Info

4.8

Based on 1,468 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Domex Appliance Services:

At Domex, we believe appliance repair service should be straightforward, pleasant and affordable experience. If we have achieved that, great! However, if that's not the case, do let us know, this is what we are here for!

Visit Website

Phone:

03302102100

Email:

info@domex-uk.co.uk

Location:

Unit C, Surrey Business ParkWeston RoadGreater London
Epsom
KT17 1JG

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Domex Appliance Services 5 star review on 26th August 2017

DANIEL

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have good experiences with domex I recommend 100%”

Helpful Report

Posted 3 years ago

Thank you Sunny for taking time to leave Domex your 5* review. We are so pleased to hear how happy you are with the repair which we recently completed for you and that you would recommend our services to others. Thank you. Domex Customer Care Team

Posted 3 years ago

“I am very happy to recommend Domex. Their engineer Shiraz mended my washer/dryer today. He was very courteous and carried out the work in a most professional manner.”

Helpful Report

Posted 3 years ago

Thank you Sharon for taking time to leave Domex your 5* review! We are so happy to hear how satisfied you are with the repair which Shiraz recently completed for you. Thank you. Domex Customer Care Team

Posted 3 years ago

“My American style fridge/freezer kept tripping the electrics, had it looked at by 2 previous engineers who advised that it was beyond repair. Contacted Domex and appointment booked and Vlady turned up and diagnosed and fixed my appliance within 10 minutes. he was very professional, friendly courteous and explained fully what he was doing. I would highly recommend Domex as I am a very satisfied customer.”

Helpful Report

Posted 3 years ago

Thank you Jackie for taking time to leave Domex your 5* review! We were delighted to hear how happy you are with the repair which Vlady was recently able to complete for you. We are equally delighted that you will be recommending our services to others in the future! Thank you. Domex Customer Care Team

Posted 3 years ago

“On time, highly efficient, identified the problem immediately and completed the repair quickly, having the correct parts with him. Most impressed by the whole experience”

Helpful Report

Posted 3 years ago

Thank you Fred for taking time to leave Domex your 5* review! It is great to hear you are impressed with the level of service you received from Domex at your recent repair. I will be sure to pass on your glowing review to Gancho, your engineer. Thank you. Domex Customer Care Team

Posted 3 years ago

“Fantastic service in out quick fixed issue and cleaned my appliance explained issue moving forward. Big thank you to Andrai re-21130258 👍🏽”

Helpful Report

Posted 3 years ago

Thank you Sean for taking time to leave Domex your 5* review! We are so pleased to hear how happy you are with the repair which Andrei, your engineer, recently completed for you. Thank you. Domex Customer Care Team

Posted 3 years ago

“Your Engineer fixed the problem, and was polite from start to finish.”

Helpful Report

Posted 3 years ago

Thank you for taking time to leave Domex your 5* review! We are so pleased to hear that you are happy with the repair which your engineer recently completed for you. Thank you. Domex Customer Care Team

Posted 3 years ago

“Vlady came this morning to repair our oven. He was very professional and efficient. He found the problem and fixed it very quickly”

Helpful Report

Posted 3 years ago

Thank you for taking time to leave Domex your 5* review. We are so pleased to hear that you are so happy with the repair which Vlady carried out for you yesterday. Thank you. Domex Customer Care Team

Posted 3 years ago

“Excellent experience for a washer/dryer repair. I thought I needed a new pump but the repair man discovered something stuck in the pump and was able to remove it. He tested the machine several times to ensure it was working. The charge was very reasonable. Repair man was careful with the machine and neat and tidy.”

Helpful Report

Posted 3 years ago

Thank you Karen for taking time to leave Domex your 5* review! We are so pleased to hear how happy you are with the repair which Nas, your engineer, recently completed for you. I will make sure to pass on your glowing review to Nas. Thank you. Domex Customer Care Team

Posted 3 years ago

“21120246. Alex phoned me before arriving was polite and extremely efficient, mended my washer dryer fault and changed a water outlet pipe that I didn't know was dripping, couldn't be more impressed.”

Helpful Report

Posted 3 years ago

Thank you John for taking time to leave Domex your 5* review! We are so pleased to hear how happy you are with the repair work carried out by Alex, your engineer. Thank you for taking the time to share your feedback with us. Domex Customer Care Team

Posted 3 years ago

“Engineer charming and efficient solved my problem and a few tweaks to other areas. Pleasant service.”

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Posted 3 years ago

Thank you Mrs Rose for taking time to leave Domex your 5* review! We are so pleased to hear how happy you are with the service you have received from your engineer. Thank you. Domex Customer Care Team

Posted 3 years ago

“Thoroughly professional service from all involved. Appreciate tracking process. Engineer was excellent, knowledgeable and very competent. Gave helpful advice and had a pleasant manner. Thank you for a very positive outcome.”

Helpful Report

Posted 3 years ago

Thank you for taking time to leave Domex your 5* review. We are so pleased to hear you found the service you received was professional and that you found our engineer knowledgeable and competent. Thank you. Domex Customer Care Team

Posted 3 years ago

“Super, efficient staff. From the time of booking, coming when they said they would, fixing my ice maker and leaving me confident the job was done.”

Helpful Report

Posted 3 years ago

Thank you Viv for taking time to leave your 5* review for Domex. We are so pleased to read how happy you are with service you received recently. Thank you. Domex Customer Care Team

Posted 3 years ago

“Costa arrived within time offered, took all Covid precautions, and swiftly identified the issue with my fridge freezer. He repaired it, advised me how to prevent it reoccurring, and offered to help me refill the freezer. Thank you Domex and Costa!”

Helpful Report

Posted 3 years ago

Thank you Seonaid for taking the time to leave Domex your 5* review! We are delighted to hear how happy you are with the repair which Kosta, your engineer, recently carried out for you. I will be sure to pass on your glowing review to him. Thank you. Domex Customer Care Team

Posted 3 years ago

“Brilliant efficient service an engineer came out the next day. Which was brilliant from previous experience of other companies it’s a matter of weeks b4 they send anyone. When it was discovered that a part was needed and had to be ordered, when I got the call telling me the part had arrived I was able to negotiate with the caller so that I didnt have to take a day off work to be at home. The engineer Gancho was professional Efficient, very polite and adhered to the ID and Covid precautions.”

Helpful Report

Posted 3 years ago

Thank you Emm for taking time to leave Domex your 5* review. We are delighted to hear how happy you were from start to finish with your repair, which was recently completed by Gancho. All of our engineers are adhering to strict Covid guidelines to ensure your safety. Thank you. Domex Customer Care Team

Posted 3 years ago

“Outstanding customer service on the phone from Ivan, who managed to get a same day service for me. Vlady the fantastic engineer knew what he was doing and diagnosed the fault after comprehensive fault finding and testing. He was really polite and efficient, wearing a mask all the time. Social distancing was observed at all times and he even wore boot slippers! From beginning to end a very good experience; I would recommend Domex UK to all my friends and neighbours. Thank you.”

Helpful Report

Posted 3 years ago

Thank you Mike for taking time to leave Domex your 5* review! We were delighted to read your glowing review following your repair from Vlady. We were happy to read how reassured you were with the Covid precautions taken by our engineer as well as the outstanding customer service you received at your time of booking. It is great to hear you will be recommending Domex to your friends and neighbours! Thank you. Domex Customer Care Team

Posted 3 years ago

“Wonderful customer service, helpful, professional, friendly engineer. Booked job in, 2 hours later fridge freezer was fixed. Just brilliant”

Helpful Report

Posted 3 years ago

Thank you for taking time to leave Domex your 5* review! We are so pleased to hear how quickly the issue with your fridge freezer was rectified and how happy with the service you received from Domex. Thank you. Domex Customer Care Team

Posted 3 years ago

“The Engineer Martin came in time and repaired the rubber seal on my washer/ dryer. He covered his face and shoes before entering my property which I appreciated. He was friendly and professional.”

Helpful Report

Posted 3 years ago

Thank you Mrs Gulzar for taking time to leave Domex your 5* review! We are so pleased to hear how happy you are with the repair which Martin completed for you recently and also the Covid PPE measures taken. Thank you. Domex Customer Care Team

Posted 3 years ago

“Service from Andrei was excellent, on time, very informative, personable and dedicated.”

Helpful Report

Posted 3 years ago

Thank you for taking time to leave Domex your 5* review! We are so pleased to hear how happy you are with the repair which Andrei, your engineer, carried out for you recently. Thank you. Domex Customer Care Team

Posted 3 years ago

“excellent customer service engineers very professional and very efficient”

Helpful Report

Posted 3 years ago

Thank you Liz for taking time to leave Domex your 5* review. We are delighted that you are so happy with our Customer Service team as well as our engineers. Thank you, Domex Customer Care Team

Posted 3 years ago

“Yasser the engineer was excellent- lots of good advice”

Helpful Report

Posted 3 years ago

Thank you Dave for taking time to leave Domex your 5* review! We are so pleased that you are so happy with the work Yasser recently completed for you. Thank you. Domex Customer Care Team

Posted 3 years ago

Domex Appliance Services is rated 4.8 based on 1,468 reviews