Domex Appliance Services Reviews

Name: Domex Appliance Services
Address: Unit C, Surrey Business ParkWeston RoadGreater London, Epsom
Rating: 4.80

4.8 Rating 1,469 Reviews

95 %

of reviewers recommend Domex Appliance Services

Company Reviews

Metrics

Info

4.8

Based on 1,469 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Domex Appliance Services:

At Domex, we believe appliance repair service should be straightforward, pleasant and affordable experience. If we have achieved that, great! However, if that's not the case, do let us know, this is what we are here for!

Visit Website

Phone:

03302102100

Email:

info@domex-uk.co.uk

Location:

Unit C, Surrey Business ParkWeston RoadGreater London
Epsom
KT17 1JG

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Domex Appliance Services 5 star review on 26th August 2017

DANIEL

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Job ref: 20080704. My appointment was booked for 4th of March between 12 and 6 and the engineer named ADAM arrived in time. This guy was amazing. He had a vast knowledge in electronics. Although he was a foreigner he spoke fluent English. He was very friendly and as soon as he entered my house he covered his shoes with plastic. He did a full inspection of the faulty product and explained to me step by step the problems were found. He took photos and said he would order some parts and we will go from there. I was very happy with his service and i wish him all the best in future and i am sure he will be employed by DOMEX for years to come. I would not hesitate to recommend DOMEX to my friends and family. All the best.”

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Posted 4 years ago

“Sid arrived on time & was very pleasant & informative.Found the problem & is ordering a new part.so far very happy with the service”

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Posted 4 years ago

“Engineer called prior to the visit. He completed the job and tested the cooker before he left. Polite and pleasant gentleman.”

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Posted 4 years ago

“Stan arrived in good time and was clean, polite and solved my problem very quickly. Not the first time i have used this company. Highly recommended.”

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Posted 4 years ago

“Domex dealt with my repair quickly and efficiently. Alexis did an excellent job. Certainly a very different experience from the last company that dealt with a repair.”

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Posted 4 years ago

“Vladi repaired our Samsung American Fridge freezer. Very polite, helpful chap! If only all tradespeople were like Vladi life would be a lot easier!”

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Posted 4 years ago

“My engineer vladislav was very quick and efficient. I am very pleased now that my fridge freezer is working.”

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Posted 4 years ago

“Efficient, thorough and helpful The engineer, Martin, was very good indeed”

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Posted 4 years ago

“So so happy Domex is taking over where we live! Service has always been excellent. They really do know what they are doing. Always on time and polite. So good to have you back!”

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Posted 4 years ago

“31/01/20 my Tumble dryer was repaired by a very nice engineer Alex ....he was very polite and caring, he telephoned to inform me of his arrival time, showed ID as soon as he arrived, immediately put protective overshoes on and completed the work in no time at all .He explained what the problem was and I am a very happy customer.5 stars !!”

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Posted 4 years ago

“My washmashine been fixed in short term with professionalism.”

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Posted 4 years ago

“Name of engineer was Sid. Called 15min before his arrival and was on time. Very polite asked if he needs to put shoes covers. Explain everything about the freezer problem. And ordered parts promptly. Thanx Sid and Domex company.”

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Posted 4 years ago

“The engineer, Will, managed to resolve an intermittent fault with our dishwasher quickly and efficiently. He explained what he was doing and gave recommendations to reduce the likelihood of the same fault (with the dishwasher light) from recurring.”

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Posted 4 years ago

“Excellent communication pre-vist, engineer arrived when he said he would, could not have been more willing. Knew exactly what to do, problem fixed, site left tidy. Excellent.”

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Posted 4 years ago

“Great service from Martin who sorted everything promptly and gave great advice. Always kept informed of his time of arrival. Definitely recommend”

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Posted 4 years ago

“Great service. We had an electrical problem with our oven. I called and the same day an engineer (Nas) came out. He identified the problem and fixed it within an hour. He was very efficient and professional. If only everything was so straightforward! I can definitely recommend them.”

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Posted 4 years ago

“Had engineer Paul. Rang to let me know he would be with me in 15mins which he was he put show covers on his shoes before he came in very pleasant”

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Posted 4 years ago

“My engineer Mo arrived within allotted time having rang prior to arrival. He quickly identified the problem and fixed it. Thank you”

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Posted 4 years ago

“Great washing machine repair service. Promptly booked in by the Customer Services team to accommodate my schedule. My call-out Engineer Boris was polite, friendly, helpful and tidy. He identified the problem quickly and then took the time to explain to me what had caused it and how to mitigate it in the future. Would highly recommend.”

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Posted 4 years ago

“Excellent. Prompt, efficient, tidy, no delay, no mess and no damage. Engineer well turned-out. No problems and no confusion. Will not hesitate to return for future queries. Well done.”

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Posted 4 years ago

Domex Appliance Services is rated 4.8 based on 1,469 reviews