Domex Appliance Services Reviews

Name: Domex Appliance Services
Address: Unit C, Surrey Business ParkWeston RoadGreater London, Epsom
Rating: 4.79

4.8 Rating 1,460 Reviews

95 %

of reviewers recommend Domex Appliance Services

Company Reviews

Metrics

Info

4.8

Based on 1,460 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Domex Appliance Services:

At Domex, we believe appliance repair service should be straightforward, pleasant and affordable experience. If we have achieved that, great! However, if that's not the case, do let us know, this is what we are here for!

Visit Website

Phone:

03302102100

Email:

info@domex-uk.co.uk

Location:

Unit C, Surrey Business ParkWeston RoadGreater London
Epsom
KT17 1JG

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Domex Appliance Services 5 star review on 26th August 2017

DANIEL

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Same day service as when I rang. A delightful and helpful man, Vlady, came. Diagnosed the problem with my fridge/freezer, said it couldn't be fixed so I will be getting a new one! Fab service.”

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Posted 5 years ago

“The engineer called martin who came to fix my washing machine today was very polite and helpfull he phoned me to say he is on his way im very pleased with him fixing my problem on my machine took no time at all he knew what the problem was from the start thank you martin”

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Posted 5 years ago

“Extremely friendly and helpful engineer. My only problem was with your IT system, which failed to register the call-out scheduled for the previous day and so had to be re-scheduled!”

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Posted 5 years ago

“Excellent service, professional, polite. The engineer was very knowledgeable and came in time. Very fast fixed my cooker problem. I'm very happy customer. Thank you :)”

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Posted 5 years ago

“JACK was incredible. Very friendly, personable, smart and efficient in his work. Great reflection on Domex, including their calling centre and management of the job. I'll not only be calling again when needed, but will recommend Domex to others!”

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Posted 5 years ago

“the engineer Alan came on time was efficient and friendly. He diagnosed the fault on my fridge/freezer quickly.”

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Posted 5 years ago

“Absolutely fantastic - curteous on the phone, got a call-back from an engineer to check if he could help me remotely (open the door to the washing machine), had us on list for cancellations (and offered an earlier slot), were on time and fixed the machine on the spot and the engineer really knew what he was talking about. SUCH A PLEASURE to get this level of customer service. For any replacement white goods we will be bearing in mind which brands Domex services and that will certainly be a driver to buying from those brands! Thank you guys!!!”

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Posted 5 years ago

“The Engineer came to time, was very courteous and very efficiently tracked the cause of the problem with my tumble dryer and rectified it promptly. He also explained, very helpfully, further care that I would need to apply to it.”

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Posted 5 years ago

“The engineer was very knowledgable and was with a younger guy who I guess he was training up. So much better service overall from Domex. Good customer service on initial booking then to call the night before too. Reasonable price and efficient service all round. A real pleasure as so many companies have terrible service”

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Posted 5 years ago

“Dido the engineer rang as promised with an ETA . When he arrived he immediately placed covers over his shoes. Dido diagnosed my fridge/freezer fault quickly, and then proceeded to fix the fault. Dido was proficient and explained clearly what the fault was and the solution. I was very satisfied with the level of service from the Domex service engineer.”

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Posted 5 years ago

“We had an issue with our fridge freezer and Sid, an engineer, came over to fix the problem. He rang in advance to give a heads up that he was coming and was accurate with the time. He had fixed the problem and was gone well within an hour. Really lovely bloke too. Can’t fault the service provided.”

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Posted 5 years ago

“Very pleased with the visit to fix the fan on a Beko oven. Very efficient service provided by the engineer.”

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Posted 5 years ago

“Great booking and communications, fast disgnostics from skillful engineer.”

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Posted 5 years ago

“Victor has made me so happy my machine is working again he completed a perfect inspection everything was checked till the cause was found Thank you Domex for your perfect staff member”

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Posted 5 years ago

“Efficient, clean and polite service.”

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Posted 5 years ago

“Very quick and efficient”

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Posted 5 years ago

“Visited today by Stan/Stav. Nice chap. Friendly, tidy, knew what he was doing from the get go. Phoned before he arrived. Wearing overshoes is a nice touch too. He repaired the oven (differently problem then) just before Christmas exactly the same professional approach then. Kitchen is open again!”

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Posted 5 years ago

“I can’t recommend nick enough, polite, professional, a credit to the company.”

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Posted 5 years ago

“Great service 👍”

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Posted 5 years ago

“JobREf: 19040294 NICK rang me exactly 30 mins before he arrived. He was very professional, showed me his ID. He his galoshes on his feet. And Fixed the problem in less than 30 mins. A very happy costumer I am.”

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Posted 5 years ago

Domex Appliance Services is rated 4.8 based on 1,460 reviews