Domex Appliance Services Reviews

Name: Domex Appliance Services
Address: Unit C, Surrey Business ParkWeston RoadGreater London, Epsom
Rating: 4.79

4.8 Rating 1,460 Reviews

95 %

of reviewers recommend Domex Appliance Services

Company Reviews

Metrics

Info

4.8

Based on 1,460 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Domex Appliance Services:

At Domex, we believe appliance repair service should be straightforward, pleasant and affordable experience. If we have achieved that, great! However, if that's not the case, do let us know, this is what we are here for!

Visit Website

Phone:

03302102100

Email:

info@domex-uk.co.uk

Location:

Unit C, Surrey Business ParkWeston RoadGreater London
Epsom
KT17 1JG

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Domex Appliance Services 5 star review on 26th August 2017

DANIEL

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for the excellent service your engineer Nas J (job ref 18230656) provided today. He fixed our fridge freezer quickly & efficiently, was polite and called before he came. Very pleased, many thanks again!”

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Posted 6 years ago

“The job number was 18210094 - I didn't catch the man's name. Can you please thank the engineer that came to install the new tumble dryer. What a valuable member of staff. He is a keeper!”

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Posted 6 years ago

Dear Marcus, Thank you for your time to share your delight with us and the rest of the world. Engineer's name is Nick and rest assured that not only is he being made aware of your feedback but praise for his contribution as well. See you next time, hope your tumble dryer doesn't need us soon. ;) Regards, Domex

Posted 6 years ago

“Very happy with Martin who repaired my washing machine this morning. Showed his ID & was polite & pleasant. Quick good service.”

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Posted 6 years ago

“Iam very happy with their service, today one of the Engineers has came called MARTIN, he fixed my tumble dryer in a very professional way, he really saved my day .”

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Posted 6 years ago

“Jan came to look at a integrated Fridge -Freezer that had not been working properly for some time . He found all the "drains" within the appliance were blocked . Jan was great . He had all the correct equipment , and knowledge , and sorted it out . thank you very much for an excellent service .”

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Posted 6 years ago

“The service was excellent, engineer called before he came, was polite and efficient, our dishwasher is fixed and the cost was reasonable. What more could you ask for?”

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Posted 6 years ago

“The speed of response,courtesy and knowledge of engineer was well above any previous experiences with repair companies.”

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Posted 6 years ago

“The engineer was helpful, polite, fast and got on with the job. Especially as I was watching the Royal Wedding. I guess he drew the short straw. He was tidy and left the kitchen as he found it.”

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Posted 6 years ago

“Excellent service, great value.”

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Posted 6 years ago

“Very efficient and professional service. The engineer solved the problem very quickly and efficiently.”

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Posted 6 years ago

“First class service very helpful very professional would definitely use again.”

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Posted 6 years ago

“Very efficient and polite service from Domex. Would definitely use them again.”

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Posted 6 years ago

“My engineer was wholly respectful of my home, wearing disposable shoe covers, and was clean, tidy and told me exactly what was happening with my appliance, the problem, the rectification and if I had any problems how I could contact Domestic & General to resolve. He was an absolute pleasure to deal with, courteous, knowledgeable and informative, a total credit to the company. Were more engineers like him!! Many thanks for a great service.”

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Posted 6 years ago

“excellent service”

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Posted 6 years ago

“Freezer problem = Paul the engineer arrived, was very tidy, pleasant and friendly. A credit to the company.”

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Posted 6 years ago

“I had a problem with both a hob and oven which had each stopped working within months. As I am still under warranty the manufacturer sent an engineer from Domex to deal with the repairs. The domex engineer, George arrived early, showed id, very quickly inspected, diagnosed the problem and fixed it and got my oven and hob working again. I found him to be highly efficient, very curteous, and very effective in diagnosing and resolving the issues without fuss. I am very delighted and highly recommend Domex as a result. 10***********”

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Posted 6 years ago

“Very polite engineer man named Dan called to fix my washing machine today . Very pleased with service thank you .”

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Posted 6 years ago

“Thank you to your engineer Iulius who fixed my waning machine. He did a fantastic job he was so helpful and great customer service¡”

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Posted 6 years ago

“A big thank you to engineer Nas who has fixed my cooker a couple of times now very efficiently and quickly - and today's visit was no exception. Pretty impressed with service from Domex who are easily contactable and always manage to provide a timely appointment. Very pleased.”

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Posted 6 years ago

“Engineer Sid phoned to say he would be here in 30 minutes and he was. He was knowledgeable and friendly. The fridge gave a fault code which I had looked up online only to find that the part was no longer available. But Sid said he would request one anyway and a few days later was informed that Domex had located the part. Sid made us his first call and seemed excited that he had the spare part on board. He fitted it and after having put the device back together again explained that the warning light was flashing as the fridge had warmed up during the repair but would be fine soon. He was a charming young man and a credit to Domex”

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Posted 6 years ago

Domex Appliance Services is rated 4.8 based on 1,460 reviews