Domex Appliance Services Reviews

Name: Domex Appliance Services
Address: Unit C, Surrey Business ParkWeston RoadGreater London, Epsom
Rating: 4.79

4.8 Rating 1,460 Reviews

95 %

of reviewers recommend Domex Appliance Services

Company Reviews

Metrics

Info

4.8

Based on 1,460 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Domex Appliance Services:

At Domex, we believe appliance repair service should be straightforward, pleasant and affordable experience. If we have achieved that, great! However, if that's not the case, do let us know, this is what we are here for!

Visit Website

Phone:

03302102100

Email:

info@domex-uk.co.uk

Location:

Unit C, Surrey Business ParkWeston RoadGreater London
Epsom
KT17 1JG

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Domex Appliance Services 5 star review on 26th August 2017

DANIEL

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had a washing machine installed incorrectly by a well known retailer, which over a period a time leaked and caused flooding and extensive damage. On the advice of the manufacturer we contacted Domax.we had a visit from Claudiu ,who was really helpful and friendly. He has done a first class job,and is a credit to his company. I have no hesitation in recommending domex.thank you for a job well done .”

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Posted 7 years ago

“Great service great guys”

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Posted 7 years ago

“Extremely efficient, extremely helpful in arranging a mutual time for my limited slot. Polite & courteous phone manner on every call, polite, courteous, quick & pleasant whilst repair done. Have already recommended them to family member & will definitely be renew when contract runs out.”

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Posted 7 years ago

“Excellent service today provided by Domex. The service engineer arrived on time, was very professional and polite and completed his work in good time. He was very tidy, even wearing plastic covers on his shoes after walking in the rain outside. I was very impressed with the service and would highly recommend the service to anyone.”

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Posted 7 years ago

“Claudio was very thorough, really good at what he does, and while working he also allowed my two year old grandson to interact with him, really lovely guy.”

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Posted 7 years ago

“Excellent communication when making appt and also on the day. Engineer was prompt, efficient and very courteous. Definitely recommend!”

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Posted 7 years ago

“Really impressed - helpful and understanding customer service on the phone to arrange, and helpful and able (and friendly!) engineer sorted out the issue. A bit of a tricky problem sorted easily and efficiently, and at a good price.”

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Posted 7 years ago

“I have had excellent service from Domex - for various appliances over the years - and recommend them to my friends.”

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Posted 7 years ago

“Great service, very professional and reliable. Wouldn't hesitate to recommend.”

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Posted 7 years ago

“Great service from engineer- fair charges”

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Posted 7 years ago

“very satisfied”

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Posted 7 years ago

“Professional outfit, used by some manufacturers as their repair service I believe. The wait for an appointment was lengthy but they did the repair efficiently once the part that was needed arrived. Their fixed pricing (not including parts) and Repair and Protect plan option mean you can gauge the cost before booking.”

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Posted 7 years ago

“replaced a glass door on our oven, lovely engineer sorted it all out for us. Wouldn't hesitate to call again.”

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Posted 7 years ago

“Excellent and efficient service from the initial enquiry call to the completed repair. Thoroughly recommended.”

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Posted 7 years ago

“Excellent service from beginning to end. So polite on the phone, and very straightforward to deal with and make an appointment. The engineer was so good, he was courteous, polite and would highly recommend. This was such a good company to deal with.”

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Posted 7 years ago

“I was referred to Domex by my washing machine manufacturer. On the same day I was contacted by Domex and given an appointment for that afternoon. 15 minutes before his arrival the engineer, Peter, rang to say he would be here in 15 minutes which he was. Peter asked about the problem, made some checks and got my machine working properly again which he demonstrated by using the machine. He then gave me some tips about getting the best out of the machine. He was pleasant, efficient and helpful throughout. Thank you.”

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Posted 7 years ago

“I was allocated a 4 hour service slot and the engineer, Kris, rang 30 mins before arrival. As well as swiftly diagnosing the problem, he gave me some good advice on general oven use and function. I would recommend the reliable, reasonably priced and swift service from Domex.”

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Posted 7 years ago

“They had a Sat am slot available at short notice. Kris the engineer rang as promised to say he was on his way (on time). On arrival he tested the oven, and was able to diagnose the problem immediately. He explained in detail how the fault happened, and what to do about it. He was had very in depth knowledge and was happy to answer all questions in a polite and courteous manner. I shall certainly use Domex and would highly recommend Kris the engineer.”

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Posted 7 years ago

“Domex provided an excellent repair service efficiently carried out by the engineer Kris who was very helpful.”

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Posted 7 years ago

“Domex provide a first class professional service. Their communications are excellent. The fee of £40 (incl VAT) for a Diagnostic visit and report seems fair. Likewise the labour charge of £40 (incl VAT) was also reasonable. [Hats off to Liebherr customer service for kindly agreeing to pay for a new thermostat even though the fridge was more that a year over its 2 year guarantee.]”

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Posted 7 years ago

Domex Appliance Services is rated 4.8 based on 1,460 reviews