Domex Appliance Services Reviews

Name: Domex Appliance Services
Address: Unit C, Surrey Business ParkWeston RoadGreater London, Epsom
Rating: 4.79

4.8 Rating 1,460 Reviews

95 %

of reviewers recommend Domex Appliance Services

Company Reviews

Metrics

Info

4.8

Based on 1,460 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Domex Appliance Services:

At Domex, we believe appliance repair service should be straightforward, pleasant and affordable experience. If we have achieved that, great! However, if that's not the case, do let us know, this is what we are here for!

Visit Website

Phone:

03302102100

Email:

info@domex-uk.co.uk

Location:

Unit C, Surrey Business ParkWeston RoadGreater London
Epsom
KT17 1JG

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Domex Appliance Services 5 star review on 26th August 2017

DANIEL

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class service. Replacement oven element immediately available on board van. No delay, Kris the fitter was polite and helpful. Would recommend. Eddie Mitchell”

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Posted 7 years ago

“I found the whole experience in dealing with Domex very easy. The person I spoke to on the phone initially was very informative about the options and was able to arrange a visit very swiftly at a time that was suitable for me. When the engineer turned up he was very polite. He was very knowledgable and quickly found the fault with my machine. He carried the spare part in the van so was able to fix it on the spot. I would definitely use them again and wouldn't hesitate in recommending them to any one else.”

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Posted 7 years ago

“Excellent efficient polite engineers who knew their job and repaired my Cooke quickly efficiently with no nonsense which is very unusual these days!”

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Posted 7 years ago

“Great service, friendly and helpful on the phone as well as the engineer. Brilliant service I would highly recommend, it's everything you need for complete peace of mind. I couldn't of asked for better and I will definitely use again. Thank you very much.”

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Posted 7 years ago

“Super impressed. Fast, efficient, friendly, very professional and job brilliantly sorted with my Smeg hob which has not been working for ages. Highly recommended.”

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Posted 7 years ago

“They provided a quick call out for a diagnostic on the fault followed up by a fast parts quote and repair appointment. Happy with the price, quality and speed of the interaction. I will definitely use them again and recommend to my friends.”

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Posted 7 years ago

“Very quick, clean and professional.Thank you Domex I would definitely use your services in future.”

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Posted 7 years ago

“Vas was extremely helpful and informative. He did the job without any fuss and made sure I was satisfied with the service before he left.”

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Posted 7 years ago

“First time I'd used them, following a referral from Smeg, to repair an ageing oven. The booking process was quick and easy, follow up calls to check times, engineer helpful and provided a quick fix for one issue whilst parts ordered for another. Re-visit sorted out v quickly and all problems now fixed. Also got some advice on making the appliance (now 13 years old) last longer. Pleasantly surprised by the whole experience.”

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Posted 7 years ago

“Call them to tell them that my smeg hob wasn't working and another engineer told me exactly the issue. Call them and explained but they insisted that they had to inspect themselves and assured me that they carry the majority of spared parts. At the visit the guy who came to check my hob, came to tell me that it wasn't working and I had to changed the part. This cost me £45. I already knew this and now they have called me to quote me that to come back and 1 top of the hob will cost me £150. This company is a ripped off, dont use it. Very unhappy.”

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Posted 7 years ago

“Kris arrived on time having rung me. He explained and fixed my Smegg oven v quickly and efficiently and gave me advise for the future life of my appliance. He was v helpful and efficient.”

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Posted 7 years ago

“Engineer Eugeni diagnosed and fixed the fault of my washing machine. I was very impressed with the efficiency and quality of the customer service and would gladly use Domex again.”

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Posted 7 years ago

“Engineer Nick came to sort out my washing machine. Very polite, knowledgeable and courteous. A credit to your company.”

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Posted 7 years ago

“Engineer very good and competent. Good and friendly costumers service”

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Posted 7 years ago

“Very happy”

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Posted 7 years ago

“Rubin was very courteous and polite down to offering to take his shoes off. He showed his badge on arrival and had called before He nicely spoke well and told me the fault of my oven and ordered the new part .And he came back in few days and installed the new part and my oven is working very well and very happy with his service . :) :)”

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Posted 7 years ago

“great friendly engineers and quick service .i would recommend them to other customers”

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Posted 7 years ago

“Fantastic service! Domex engineer, George came from Walthamstow right on time and did the job swiftly and efficiently. Even when we failed to do the settings, he came back again to do it for us. Very nice and helpful ...”

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Posted 7 years ago

“Engineer arrived on time was very effecient and communicated well.The charges were fair and I woudl recommend your service to friends.”

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Posted 7 years ago

“This was the 4th Engineer to look at our fridge/freezer - previous Engineers came from different company and this was the only Engineer who noticed what the problem was - and several parts which needed replacing inside the fridge which hadn't been reported previously. Helpful and polite - would definitely recommend Domex after today.”

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Posted 7 years ago

Domex Appliance Services is rated 4.8 based on 1,460 reviews