Domex Appliance Services Reviews

Name: Domex Appliance Services
Address: Unit C, Surrey Business ParkWeston RoadGreater London, Epsom
Rating: 4.80

4.8 Rating 1,469 Reviews

95 %

of reviewers recommend Domex Appliance Services

Company Reviews

Metrics

Info

4.8

Based on 1,469 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Domex Appliance Services:

At Domex, we believe appliance repair service should be straightforward, pleasant and affordable experience. If we have achieved that, great! However, if that's not the case, do let us know, this is what we are here for!

Visit Website

Phone:

03302102100

Email:

info@domex-uk.co.uk

Location:

Unit C, Surrey Business ParkWeston RoadGreater London
Epsom
KT17 1JG

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Domex Appliance Services 5 star review on 26th August 2017

DANIEL

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient and polite service from Domex. Would definitely use them again.”

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Posted 6 years ago

“My engineer was wholly respectful of my home, wearing disposable shoe covers, and was clean, tidy and told me exactly what was happening with my appliance, the problem, the rectification and if I had any problems how I could contact Domestic & General to resolve. He was an absolute pleasure to deal with, courteous, knowledgeable and informative, a total credit to the company. Were more engineers like him!! Many thanks for a great service.”

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Posted 6 years ago

“excellent service”

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Posted 6 years ago

“Freezer problem = Paul the engineer arrived, was very tidy, pleasant and friendly. A credit to the company.”

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Posted 6 years ago

“I had a problem with both a hob and oven which had each stopped working within months. As I am still under warranty the manufacturer sent an engineer from Domex to deal with the repairs. The domex engineer, George arrived early, showed id, very quickly inspected, diagnosed the problem and fixed it and got my oven and hob working again. I found him to be highly efficient, very curteous, and very effective in diagnosing and resolving the issues without fuss. I am very delighted and highly recommend Domex as a result. 10***********”

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Posted 6 years ago

“Very polite engineer man named Dan called to fix my washing machine today . Very pleased with service thank you .”

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Posted 6 years ago

“Thank you to your engineer Iulius who fixed my waning machine. He did a fantastic job he was so helpful and great customer service¡”

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Posted 6 years ago

“A big thank you to engineer Nas who has fixed my cooker a couple of times now very efficiently and quickly - and today's visit was no exception. Pretty impressed with service from Domex who are easily contactable and always manage to provide a timely appointment. Very pleased.”

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Posted 6 years ago

“Engineer Sid phoned to say he would be here in 30 minutes and he was. He was knowledgeable and friendly. The fridge gave a fault code which I had looked up online only to find that the part was no longer available. But Sid said he would request one anyway and a few days later was informed that Domex had located the part. Sid made us his first call and seemed excited that he had the spare part on board. He fitted it and after having put the device back together again explained that the warning light was flashing as the fridge had warmed up during the repair but would be fine soon. He was a charming young man and a credit to Domex”

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Posted 6 years ago

“Your engineer was extremely thorough and has made our 6 year old Smeg washer/dryer back to good as new brilliant and many many thanks Tsetso.”

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Posted 6 years ago

“The engineer George (job ref: 1815149y) was wonderful, very knowledgable and came back on his own initiative to make sure the problem was fully resolved. Thank you, George”

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Posted 6 years ago

“Gabriel, the engineer, was fantastic! He fixed the problem in no time at all and also gave me top tips on how to check the filter and avoid future blockages. Incredibly knowledgeable and friendly. He made my day!”

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Posted 6 years ago

“The Domex engineer (Mo) was quick to determine the problem and provided suggestions to prevent future similar problems. The problem was handled in a professional and efficient manner. job ref 18151115.”

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Posted 6 years ago

“Domex provided an appointment immediately when we applied online. Vladimir arrived promptly and carried out a thorough check on our dead dishwasher. He was friendly and expert and although a new part and a second visit were required, within 24hrs we had a confirmed new date. Vlad was back within the week, having phoned to give us a 15' ETA. The new circuit board was fitted and worked first time. A fresh check of circuitry and the quick run of the machine proved that Vlad had been successful. He was clear about the charging process and we felt happy (and grateful) that all was well. Excellent all round.”

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Posted 6 years ago

“Absolutely excellent service - I have never felt so impressed with the repair and advice I was given re my machine. Nothing was too much trouble, eveything was explained. The engineer was very helpful, polite and pleasant.”

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Posted 6 years ago

“Repairs all done, had parts on the van so need to wait for second visit. Good, friendly service.”

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Posted 6 years ago

“This is my first time with Domex. Excellent service. I'd like to say personal thank you very much to Peter, Domex engineer.”

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Posted 6 years ago

“This is my second time with Domex, different appliance. Same excellent, efficient and friendly service. Happy customer and have already recommended to a friend locally.”

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Posted 6 years ago

“It’s really unfortunate that I have to leave this review because the very simple problem could have been rectified by Domex a long time ago.. after 5 follow up calls, still nothing! Almost a year ago now, an engineer came out to service our washing machine. They took the door off to get to the machine, damaged it in the process and it’s never been fixed. Now we have no washing machine door cover. Every time we’ve called the company about it, we’ve been told every time that someone would get back to us. They never have. Photos are attached for proof. Terrible way to do business Domex.. you’ve had plenty opportunities to put this right.”

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Posted 6 years ago

“Charming office manager on the phone, Called Constantine, as was the excellent engineer who attended ! Fridge fixed quickly and at a fair price.”

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Posted 6 years ago

Domex Appliance Services is rated 4.8 based on 1,469 reviews