Domex Appliance Services Reviews

Name: Domex Appliance Services
Address: Unit C, Surrey Business ParkWeston RoadGreater London, Epsom
Rating: 4.80

4.8 Rating 1,485 Reviews

95 %

of reviewers recommend Domex Appliance Services

Company Reviews

Metrics

Info

4.8

Based on 1,485 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Domex Appliance Services:

At Domex, we believe appliance repair service should be straightforward, pleasant and affordable experience. If we have achieved that, great! However, if that's not the case, do let us know, this is what we are here for!

Visit Website

Phone:

03302102100

Email:

info@domex-uk.co.uk

Location:

Unit C, Surrey Business ParkWeston RoadGreater London
Epsom
KT17 1JG

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Domex Appliance Services 5 star review on 26th August 2017

DANIEL

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Washing Machine was fixed in no time”

Helpful Report

Posted 1 year ago

Good afternoon Najib, Thank you for taking the time to leave Domex your 5* review. We are so pleased to hear how happy you are with your recent repair completed by Nayana, your engineer. Thank you. Domex Customer Care Team

Posted 1 year ago

“Akhil visited my house to repair my washing machine. He covered his shoes when entering my home was very polite and courteous. He repaired my machine and told me exactly what he had done to repair the machine. I am very happy with the service he provided”

Helpful Report

Posted 1 year ago

Good afternoon, Thank you for taking the time to leave Domex your 5* review. We are delighted to hear how happy you are with your recent repair completed by Akhil, your engineer. We are pleased to hear of your repair visit and that Akhil explained what he has done and that he repaired it first time. Thank you. Domex Customer Care Team

Posted 1 year ago

“Excellent service, felt well informed, clear prices upfront, considerate and professional engineer, added bonus the necessary part was in the van for replacement same day.”

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Posted 1 year ago

Good morning, Thank you for taking the time to leave Domex your 5* review. We are so pleased to hear how happy you are with your recent repair completed by Mark, your engineer. We are happy to hear of the service you received and how quickly the job was done. Thank you. Domex Customer Care Team

Posted 1 year ago

“Vlad, a very nice, polite,helpful & knowledgeable man came to fix my top oven,not only did I get a text the day before to say he could come one day earlier than booked,but called me prior to my visit to say he would be here in 10 minutes & on chatting found he lived close to me. He knew his job was clean efficient & very friendly.Never had your company before So well done Domex, Vlad is an asset to your company & I would welcome him in my home if any repairs are ever needed again.”

Helpful Report

Posted 1 year ago

Good afternoon Mrs Shaw, Thank you for taking the time to leave Domex your 5* review. We are delighted to hear we achieved full marks on your recent repair completed by Vlado, your engineer. We are pleased to have read your recommendation for Vlado and the service he has provided. Thank you again. Domex Customer Care Team

Posted 1 year ago

“Thank you to Ivo who called this afternoon. He carried out the repairs to our gas cooker In a very calm and efficient manner. Ivo was most considerate and polite. Job ref: 243461723”

Helpful Report

Posted 1 year ago

Good afternoon Kathy, Thank you for taking the time to leave Domex your 5* review. We are delighted to hear how happy you are with your recent repair completed by Ivo, your engineer. Its great to hear that you would recommend Domex. Its nice to hear of your experience and the service you received. Thank you. Domex Customer Care Team

Posted 1 year ago

“Excellent service, easy booking process, friendly and professional engineers.”

Helpful Report

Posted 1 year ago

Good afternoon, Thank you for taking the time to leave Domex your 5* review. We are so pleased to hear how happy you are with your recent repair completed by Venko, your engineer. We are happy to hear how easy you found it to book online and the service you received from Venko . Thank you. Domex Customer Care Team

Posted 1 year ago

“I really did get a great deal on my machine especially with this cost of living every penny that you can save here and there makes sure a huge difference when you have a big family. Delivery was on point. Very happy customer definitely recommend.”

Helpful Report

Posted 1 year ago

Good afternoon, Thank you for taking the time to leave Domex your 5* review. We are delighted to hear we achieved full marks on your recent repair completed by Akhil, your engineer. We are pleased you were happy with the service received. Thank you. Domex Customer Care Team

Posted 1 year ago

“Extremely skilled engineer (Nas) who has an encyclopaedic knowledge of appliances (has mended washing machines and fridge/freezer for me over many years before this oven) and was able to quickly discover what is wrong and how to put it right at a fair price so machine can keep working. Brilliant guy.”

Helpful Report

Posted 1 year ago

Good morning, Thank you for taking the time to leave Domex your 5* review. We are delighted to hear how happy you are with your recent repair completed by Nas J, your engineer. Its always nice to hear from returning customers and great to hear how Nas J performed. Thank you. Domex Customer Care Team

Posted 1 year ago

“My washing machine died & we were in a desperate situation! The engineer who came to repair it was absolutely fantastic and I would not hesitate to have him back for any future repairs. Really pleased with the engineer that was allocated, he was so knowledgeable and efficient.”

Helpful Report

Posted 1 year ago

Good morning Laura, Thank you for taking the time to leave Domex your 5* review. We are delighted to hear we achieved full marks on your recent repair completed by Cosmin, your engineer. Its great to hear of your experience with Cosmin and the service he provided. Thank you. Domex Customer Care Team

Posted 1 year ago

“Very friendly and helpful would highly recommend”

Helpful Report

Posted 1 year ago

Good morning, Thank you for taking the time to leave Domex your 5* review. We are so pleased to hear how happy you are with your recent repair completed by Luke, your engineer. We are happy to hear that would recommend Domex! Thank you. Domex Customer Care Team

Posted 1 year ago

“Very friendly engineers going the extra mile to help fix my machine. Thank you”

Helpful Report

Posted 1 year ago

Good afternoon, Thank you for taking the time to leave Domex your 5* review. We are so pleased to hear how happy you are with your recent repair completed by Luke, your engineer. We are happy to hear how Luke performed and that he went that extra mile for you. Thank you. Domex Customer Care Team

Posted 1 year ago

“Getting your kitchen appliance fixed can be difficult, time-consuming and very expensive. We found Domex simple, straightforward, fast and fair. We'll definitely use them again the next time something goes wrong. Recommended.”

Helpful Report

Posted 1 year ago

Good afternoon, Thank you for taking the time to leave Domex your 5* review. We are delighted to hear how happy you are with your recent repair completed by Vadym, your engineer. Its great to hear that you not only use Domex again but would also recommend us! Thank you again Domex Customer Care Team

Posted 1 year ago

“Efficient service. Friendly technician who had time to explain.”

Helpful Report

Posted 1 year ago

Good morning, Thank you for taking the time to leave Domex your 5* review. We are so pleased to hear how happy you are with your recent repair. Thank you. Domex Customer Care Team

Posted 1 year ago

“Very professional engineer explained everything about washing machine very well. I would highly recommend Domex”

Helpful Report

Posted 1 year ago

Good morning Arya, Thank you for taking the time to leave Domex your 5* review. We are so pleased to hear how happy you are with your recent repair . Its great to hear that you would recommend Domex! Thank you. Domex Customer Care Team

Posted 1 year ago

“Excellent quick service - fixed much faster than expected!”

Helpful Report

Posted 1 year ago

Good morning, Thank you for taking the time to leave Domex your 5* review. We are delighted to hear we achieved full marks on your recent repair completed by Vadym, your engineer. We are pleased we were able repair your appliance very quickly. Thank you. Domex Customer Care Team

Posted 1 year ago

“Very pleasant and helpful”

Helpful Report

Posted 1 year ago

Good morning, Thank you for taking the time to leave Domex your 5* review. We are so pleased to hear how happy you are with your recent repair completed by Cosmin, your engineer. Thank you again Domex Customer Care Team

Posted 1 year ago

“5star service”

Helpful Report

Posted 1 year ago

Good morning, Thank you for taking the time to leave Domex your 5* review. We are delighted to hear we achieved full marks on your recent repair completed by Nayana, your engineer. Thank you. Domex Customer Care Team

Posted 1 year ago

“I tried unsuccessfully to find a local engineer to repair my Samsung Fridge freezer I then remembered I had used DOMEX several years beforehand and fortunately kept the number they were also able to repair our Neff Oven on same visit with the same very friendly engineer… Fantastic all around service from start to finish keeping me up to date through to arrival with tracking & phone call DOMEX truly is company you can rely on for all your large appliance repairs I can honestly say surpassing my expectations …”

Helpful Report

Posted 1 year ago

Good morning Turhan, Thank you for taking the time to leave Domex your 5* review. We are delighted to hear we achieved full marks on your recent repair completed by Gancho, your engineer. We are pleased that you kept our number and that we have surpassed your expectations Thank you again Domex Customer Care Team

Posted 1 year ago

“Excellent, fast service from Domex as always! They almost always manage to repair every appliance I have called them out for.”

Helpful Report

Posted 1 year ago

Good morning Alex, Thank you for taking the time to leave Domex your 5* review. We are delighted to hear how happy you are with your recent repair. Its always nice to hear from a returning customer! Thank you again Domex Customer Care Team

Posted 1 year ago

“Domex engineers phoned me about 30mins before they came. And was on time. Had ID card. Very polite. Found fault and fixed fast. Left everything tidy.”

Helpful Report

Posted 1 year ago

Good afternoon Janice, Thank you for taking the time to leave Domex your 5* review. We are so pleased to hear how happy you are with your recent repair. Its nice to hear how your visit went and the service provided. Thank you. Domex Customer Care Team

Posted 1 year ago

Domex Appliance Services is rated 4.8 based on 1,485 reviews