Domex Appliance Services Reviews

Name: Domex Appliance Services
Address: Unit C, Surrey Business ParkWeston RoadGreater London, Epsom
Rating: 4.80

4.8 Rating 1,472 Reviews

95 %

of reviewers recommend Domex Appliance Services

Company Reviews

Metrics

Info

4.8

Based on 1,472 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Domex Appliance Services:

At Domex, we believe appliance repair service should be straightforward, pleasant and affordable experience. If we have achieved that, great! However, if that's not the case, do let us know, this is what we are here for!

Visit Website

Phone:

03302102100

Email:

info@domex-uk.co.uk

Location:

Unit C, Surrey Business ParkWeston RoadGreater London
Epsom
KT17 1JG

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Domex Appliance Services 5 star review on 26th August 2017

DANIEL

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There was a fault with my freezer & It would have been very costly if every thing had to be thrown away. Because of Domex's quick response , same day appointment contents were ok. Polite & efficient engeneer.”

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Posted 8 years ago

Dear Vera, Great to hear that we contributed towards some saving and more importantly got your Fridge Freezer working. Thank you for your feedback and hope to be of service in future. Regards, Domex

Posted 8 years ago

“My freezer started to fail, and after a lot of phone calls and failing to secure a company that could respond within a normal frame of time, apart from charging a lot more than Domex. I was lucky enough to come across this company on line. I'm so glad I did. I emailed late on a Friday night making an appointment, which was confirmed the following morning by email. The engineers arrived on time, were brilliant, and solved the issues very quickly with the minimum amount of fuss. I really can't rate this company highly enough. In this day and age its difficult to get such good customer service at a reasonable cost and within a very fast time. Brilliant, if you need them, use them, you won't be disappointed.”

Helpful Report

Posted 8 years ago

Dear Ms Lysons, Thank you for your very kind words! We, all here at Domex, are indeed trying very hard to deliver an exceptional customer service and delighted customers and hearing their feedback is what we strive for. Thank you.

Posted 8 years ago

“Brilliant service delivered with ease and smile. Thank you.”

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Posted 8 years ago

“Nothing but praise for excellent quality of service at a reasonable price.”

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Posted 8 years ago

“Domex came to repair my cooker yesterday, I was very pleased with the service. Very friendly and polite. Brilliant !”

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Posted 8 years ago

“They gave me a clear price, cheaper than their rivals, a great choice of time slots, starting the next day, rang me to say they were on their way, turned up on time, were polite, friendly and helpful. Just great”

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Posted 8 years ago

“The engineer rang me at 8 AM by 9 the job was done and very well done”

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Posted 8 years ago

“Unbelievable service. Rang at 9am. Job repaired within five hours.”

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Posted 8 years ago

“Very efficient, phoned half an hour before they came and were very friendly and flexible. The engineers were lovely and helpful and fixed the machine very quickly”

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Posted 8 years ago

“The company was sent to repair a SMEG oven which was still under warranty. They contacted me within a few hours and at the end of the day and fixed an appointment for the next day . The engineer was courteous and efficient. When fixing the thermostat switch which had lost a nut, he checked the function switch and tightened the nuts on it too as he noticed they were loose. He replaced a heating element and checked everything was working before he left. He had to take the oven out of its housing to unplug it but even then he completed the work in just under 30 minutes. Thank you!”

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Posted 8 years ago

“Excellent service! Phone service was very efficient. The technician was incredibly helpful and gave me plenty of tips in regards to prolonging the life of my dishwasher and how to make it work most effectively. I would highly recommend dome-x!”

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Posted 8 years ago

“Very efficient. Mended my dishwasher explained everything in simple terms. Would use again”

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Posted 8 years ago

“Very happy with the service recieve on my Beko Fridge. Fair charges and polite engineers”

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Posted 8 years ago

“Excellent customer service, fast response time, helpful and polite engineer, good value for money. I am a very happy customer!”

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Posted 8 years ago

“Very helpful and polite service engineer. Arrived within scheduled time and was very neat and tidy. He even suggested that we claim back the cost of the replacement part for our washing machine from Samsung as it needed replacing after only 8 months. Would definitely use again.”

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Posted 8 years ago

“So good they could become the Pimlico Plumbers for appliances support but at much more affordable rates”

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Posted 8 years ago

“Excellent and speedy service from a very friendly and polite engineer. Machine fixed within 30 minutes. Very reasonable cost and definitely recommended.”

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Posted 8 years ago

“This is the third occasion on which I have used Domex ( for unrelated issues!). They are consistent in their efficiency and excellence of service - from the custome service team to their engineers. I also appreciate their intuitive website and transparent pricing.”

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Posted 8 years ago

“The repair done to my machine was dealt with in a professional manner and the gentleman concerned also cleaned up beautifully after himself, a job well done!”

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Posted 8 years ago

“Excellent service, I especially like the communication and assurance.”

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Posted 8 years ago

Domex Appliance Services is rated 4.8 based on 1,472 reviews