Domex Appliance Services Reviews

Name: Domex Appliance Services
Address: Unit C, Surrey Business ParkWeston RoadGreater London, Epsom
Rating: 4.79

4.8 Rating 1,460 Reviews

95 %

of reviewers recommend Domex Appliance Services

Company Reviews

Metrics

Info

4.8

Based on 1,460 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Domex Appliance Services:

At Domex, we believe appliance repair service should be straightforward, pleasant and affordable experience. If we have achieved that, great! However, if that's not the case, do let us know, this is what we are here for!

Visit Website

Phone:

03302102100

Email:

info@domex-uk.co.uk

Location:

Unit C, Surrey Business ParkWeston RoadGreater London
Epsom
KT17 1JG

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Domex Appliance Services 5 star review on 26th August 2017

DANIEL

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service good price good advice given by engineer. Would highly recommend to friends and family.”

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Posted 8 years ago

“Good clear pricing structure. Appointment facility excellent. Courteous and efficient service engineer.”

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Posted 8 years ago

“A very fair pricing but I was delighted with efficiency and knowledge of the engineer -Vaz”

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Posted 8 years ago

“Fantastic service vary happy with Domex .”

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Posted 8 years ago

“First class service. Domex had an engineer onsite to resolve the issue within a few hours of my reporting a fault with a washing machine. He was highly professional, courteous and most importantly, resolved the problem with no fuss. Highly recommended!”

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Posted 8 years ago

“Very efficient service throughout. All staff we dealt with were polite and efficient. They arrived on time and completed the job speedily and without fuss. Extremely pleased.”

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Posted 8 years ago

“The Domex engineer arrived promptly and dealt with a problem we were having with a Smeg cooker hood. Due to the poor standard of the original installation (not done by Domex!) this was far from simple but he called for a reinforcement and between them they managed to solve the problem. We were very impressed with the service and will definitely recommend them in future.”

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Posted 8 years ago

“Very good customer service experience. The engineer, Dimitor, was outstanding. Arrived exactly on time, diagnosed the problem in minutes and repaired it in half an hour. Polite and professional throughout. After a disastrous 6 week experience with one of Domex competitors, Domex fixed the problem within 48 hours of being contacted. Outstanding service.”

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Posted 8 years ago

“Thank you thank you Vaz from Domex. Punctual, polite and very professional....excellent service from minute I called to ask a few questions about my appliance, through til appliance being completely fixed. No fuss, just great service.”

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Posted 8 years ago

“Excellent service from all at Domex. I would have no hessitation in recommending them.”

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Posted 8 years ago

“The service engineer was quick and efficient. Customer service reps were helpful as well. Couldn't be more pleased with the experience.”

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Posted 8 years ago

“Over all service was very good, Timely and cost was very fair, I was very impressed and would recommend them”

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Posted 8 years ago

“Fantastic repair to my oven by Ross and Vas. Very friendly and very efficient. Would definitely use Domex again. Thank you.”

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Posted 8 years ago

“Superb service, inspiring trust and confidence at every point. Very fair charges, which we were advised about in advance. The engineer came at the time booked, was polite, efficient and thorough. He checked our aging dishwasher out very carefully, rectified the fault and gave clear and helpful advice about ongoing care and operation of the machine. Delighted, and will definitely be recommending this service to friends.”

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Posted 8 years ago

“Called to report oven not working and engineer was able to come the same day. He had the replacement part and carried ot the repair. Engineer very polite and pleasant.”

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Posted 8 years ago

“I needed an Engineer to fix my Freezer as it started to sound like I was standing next to a Jet Engine. What I found most refreshing was how polite, courteous and respectful the Engineer was. Not only did he ask if over shoes were required before entering my House (No other Contractor ever has), but he was extremely tidy and clearly showed me the actual problem, without the usual tactic of hiding behind technical rubbish to justify hugely inflated prices. He was clear in telling me I would receive a quote before I went ahead with ordering and fitting the new parts. I was emailed the exact quote, including VAT, again refreshing and it was a lot lower than I expected and with no nasty surprises once fixed.”

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Posted 8 years ago

“I had a washing machine man come out to tell me why my washing machine was working but the drum was not spinning. Wow was i amazed at the amount of tests he did in the diagnostic. He told me 3 things needed replacing, not bad for a nearly 10 year old machine, and the office would tell me the cost inc labour in a couple days. It was another diagnostic not going my way, Domex told me 2 days earlier my fridge freezer had a gas leak. In my eyes i had wasted £79 in finding out my machines were gone, but i had not, i had to do them and had been hoping that the diagnostics would have gone in my favour, with a simple fix, so i would not have to buy new machines. A £79 chance i took, which i lost, but it could have gone the other way, i know what i have to do now and the new machines have been ordered, before Domex have come back with the prices of the washing machine parts, i am not throwing any more good money away trying to salvage bad things . Things dd not go how i wanted but i am Impressed with how they work”

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Posted 8 years ago

“Engineers knowledgeable and professional.. Problem fixed in minutes but they stayed to test. Work on Saturdays too.”

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Posted 8 years ago

“Excellent service from start to finish. Efficient phone booking service followed by a prompt, courteous and professional engineer and an effective repair. Will certainly use Domex again, and recommend to others.”

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Posted 8 years ago

“Excellent service, arrived when promised, telephoned 30 minutes before arrival and without being asked showed identity. Would highly recommend.”

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Posted 8 years ago

Domex Appliance Services is rated 4.8 based on 1,460 reviews