Domex Appliance Services Reviews

Name: Domex Appliance Services
Address: Unit C, Surrey Business ParkWeston RoadGreater London, Epsom
Rating: 4.79

4.8 Rating 1,460 Reviews

95 %

of reviewers recommend Domex Appliance Services

Company Reviews

Metrics

Info

4.8

Based on 1,460 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Domex Appliance Services:

At Domex, we believe appliance repair service should be straightforward, pleasant and affordable experience. If we have achieved that, great! However, if that's not the case, do let us know, this is what we are here for!

Visit Website

Phone:

03302102100

Email:

info@domex-uk.co.uk

Location:

Unit C, Surrey Business ParkWeston RoadGreater London
Epsom
KT17 1JG

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Domex Appliance Services 5 star review on 26th August 2017

DANIEL

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exceptional from start to finish. Needed my electric oven repaired and chose Domex based on reviews. Booking a service was simple. They were very clear on process and (fair) pricing. Repairer arrived within allotted slot, explained the issue with my oven and fixed on the spot in double-quick time. Payment was exactly as promised with no hidden surprises. Highly recommended and will definitely use again.”

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Posted 4 years ago

“Excellent. I felt confident with the skilled engineers. They explained the problem and how it was resolved. The pricing system was fair and clearly explained. My initial phone contact was pleasant , polite and professional keeping me updated.”

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Posted 4 years ago

“A first class service arrived when the said they would fixed problem,explained what was wrong with Microwave.”

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Posted 4 years ago

“Fantastic service and easy to book. I would highly recommend this company. The engineer was friendly, knowledgeable, patient and very honest only charging for the call out. We had an issue with our washing machine which we wanted to check. Whilst he was not able to find any faults, the fact he checked the machine and provided some suggestions to prevent future problems has saved us money in terms of not having to go out and buy a new machine.”

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Posted 4 years ago

“It was a successful repair even if it was an anxious moment whether the engineer had time to do it or not so I was over the moon after being without a fridge for over a week.”

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Posted 4 years ago

“Delighted with this service. My engineer Andrei was so polite and courteous. He was determined to get to the bottom of the issues with my machine and took time to ensure he had solved the problem. My machine when new, was very high quality and expensive. I am delighted to have it back working as well as ever and not to have to buy a new one. Thanks for sticking at it Andrei! Can't recommend you, and Domex highly enough.”

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Posted 4 years ago

“Helpful friendly and professional and saved me from purchasing a costly washing dryer and was repaired”

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Posted 4 years ago

“I do t think I ever was so happy with the service I received. The man that came to sort out my machine was just awesome. Polite, funny and professional. If all your engineers are like SVET then we'll done if not then SVET can train them how to provide excellent service. Definitely and highly recommend Domex appliances. Thank you again”

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Posted 4 years ago

“Venko the plumber who fixed our machine was great! He took appropriate measures during this pandemic and was quick at figuring out the problem and fixing it with great ease. Thank you so much!”

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Posted 4 years ago

“I was astounded by the care and attention they gave to repairing my washing machine. I believe the engineer's name is Alex Dragmea. you should be proud of him, he went above and beyond expectations.”

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Posted 4 years ago

“JOB 20341846. Quick and efficient repair. Very satisfied.”

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Posted 4 years ago

“Job Ref Noo. 20360030 Stan came and fixed the problem at no time at all. He was courteous and explained everything. Truly an asset to the company. Thank you Stan:)”

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Posted 4 years ago

“Great Service from start to finish, The call centre staff member that booked appointment was very friendly and Alex Dragmea who came to fix my Samsung washing machine was very polite and professinal and got the job done very efficiently.”

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Posted 4 years ago

“Samsung washing machine is under warranty so Samsung passed my call on to Domex. Call centre staff were very helpful and a visit was arranged promptly. Venko, the engineer who called was very pleasant and polite; and fixed the machine most efficiently. He also made some helpful suggestions to improve the performance of the washing machine. Overall I was very impressed with the service from Domex.”

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Posted 4 years ago

“Quick and efficient service! Thrilled of the knowledge and eagerness to solve the problem of the engineer named Boris! Thank you for quickly spotting the breakdown and reapiring our washing machine Boris!”

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Posted 4 years ago

“Samsung washing machine door was leaking during washing cycles. Contacted Samsung, who instructed Domex to carry out the necessary repair. Domex were very helpful in arranging an appointment. The engineer Venko was very pleasant and replaced the machine door quickly and efficiently. Highly recommend Domex, and the engineer is a credit to the company. Thank you.”

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Posted 4 years ago

“My new washing Hoover machine had a problem draining water. So I called Customer Service, and they sent a private engineer out. He texted 15 mins before arriving with his tool kit, found and fixed the drainage pipe in an hour. Thanks, now I have a happy washing machine!”

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Posted 4 years ago

“My washing machine sprang a leak, Alex Dragmea, the engineer who came today to fix it, was pleasant and competent. He saw the problem and fixed it in very short time. Impressive.”

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Posted 4 years ago

“My Samsung washing machine stopped working and as it’s under warranty Samsung sent the job over to Domex. Domex were amazing. They sent an engineer over 2 days later. Erjon Hoxha the engineer called me 20 minutes before he arrived and he was very polite and very helpful. He needed more equipment to fix the machine which he ordered and the next day Domex had given me another appointment for Erjon to return and fix machine. Erjon came with a colleague and did an amazing job fixing the machine. Engineers adhered to Covid safety protocol. I am very happy with the work and highly recommend Domex for their professionalism and expertise.”

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Posted 4 years ago

“An excellent company in every way The engineer, Gancho, was punctual, efficient and very pleasant. He explained the problem with my microwave and repaired it quickly. He also explained how to avoid it happening again. I would highly recommend this service.”

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Posted 4 years ago

Domex Appliance Services is rated 4.8 based on 1,460 reviews