Domex Appliance Services Reviews

Name: Domex Appliance Services
Address: Unit C, Surrey Business ParkWeston RoadGreater London, Epsom
Rating: 4.79

4.8 Rating 1,460 Reviews

95 %

of reviewers recommend Domex Appliance Services

Company Reviews

Metrics

Info

4.8

Based on 1,460 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Domex Appliance Services:

At Domex, we believe appliance repair service should be straightforward, pleasant and affordable experience. If we have achieved that, great! However, if that's not the case, do let us know, this is what we are here for!

Visit Website

Phone:

03302102100

Email:

info@domex-uk.co.uk

Location:

Unit C, Surrey Business ParkWeston RoadGreater London
Epsom
KT17 1JG

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Domex Appliance Services 5 star review on 26th August 2017

DANIEL

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always friendly and professional. Never use anyone else.”

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Posted 7 years ago

“A straight forward quote and excellent advice over the phone. Excellent service.”

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Posted 7 years ago

“Very efficient all round. Engineer Tony arrived on time and was extremely efficient. After the repair was made he did an earth test and found the appliance was not within the limits....so he made some adjustments, retested and corrected the fault. Would definitely recommend Domex.”

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Posted 7 years ago

“Friendly staff and very efficient service. Definitely recommend domex.”

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Posted 7 years ago

“All my contacts with the dome staff very helpful, the engineer very professional. Well done every one would recommend the service to others.”

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Posted 7 years ago

“Very professional & efficient, definitely do recommend to use their services.”

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Posted 7 years ago

“Great engineer very helpful and polite”

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Posted 7 years ago

“fantastic customer service! well done!”

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Posted 7 years ago

“The staff were knowledgeable and polite. They were quick to order parts and charged a fair price for the job.”

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Posted 7 years ago

“Vladimir rang half before he arrived found the fault very quickly took a photo of the fault and showed me what had happened he fixed the machine and showed me tips to assist in future, thanks for assistance.”

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Posted 7 years ago

“Claudiu Vila the engineer who called, was a pleasant and helpful chap and he fixed the problem on my fridge freezer efficiently and without fuss. Thank you.”

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Posted 7 years ago

“Kris the engineer was professional, courteous and efficient. He took the time to explain the charges involved before starting. He clearly knew what he was doing and identified the problem very quickly, warning me that some additional parts might be needed although in this case they weren't. He also advised me how the problem had most likely arisen and how I could try to avoid it happening again. Kris checked that the appliance was working correctly before he left. Overall, a very satisfied customer!”

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Posted 7 years ago

“Excellent service. Very polite engineer.”

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Posted 7 years ago

“Reliable, engineers know what they are doing and prices are reasonable. Would highly recommend.”

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Posted 7 years ago

“Kris the engineer telephoned to advise the time he would arrive and again when he was delayed at a previous job - he apologised on arrival. Kris was friendly, courteous and efficient. He discussed his diagnosis of the fault and told us the cost of repair. He also warned us that additional parts were sometimes required - in this case they weren't. He checked that the appliance was working correctly before he left.”

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Posted 7 years ago

“This was the third time I have used Domex to fix or replace parts on my ageing Smeg cooker. After a mix up with my initial appointment (my fault) engineer Daniel called 20mins before his arrival for my new appointment. He managed to repair the fault quickly even though he did not have the correct spare part and gave the cooker a quick service. Very happy with my experience.”

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Posted 7 years ago

“Engineer Gabriel came the day after I reported the fault and he was very friendly and polite and he also showed me a few tricks to keep my machine in good working order. First time I have used Domex and wouldn't hesitate to use them again and will recommend them to my friends and family.”

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Posted 7 years ago

“Super impressed by Domex & my engineer Nick. Fast, efficient, friendly, very professional job. Ikea oven working again and I'm truly delighted & impressed. Would highly recommended.”

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Posted 7 years ago

“We have been having problems with our Beko Cooker Hood for approximately 2 months. Purchased in October 2016 and started developing a fault in January 2017. After some back and forth between two companies. An engineer came out by the name of Claudiu, very pleasant chap found the problem and gave my wife some advice.”

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Posted 7 years ago

“HAD YOUR ENGINEER KRIS HERE TODAY TO FIX OUR NEW SMEG COOKER HE DIAGNOSED PROBLEM AND FIXED STRAIGHT AWAY MANY THANKS”

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Posted 7 years ago

Domex Appliance Services is rated 4.8 based on 1,460 reviews