Domex Appliance Services Reviews

Name: Domex Appliance Services
Address: Unit C, Surrey Business ParkWeston RoadGreater London, Epsom
Rating: 4.80

4.8 Rating 1,469 Reviews

95 %

of reviewers recommend Domex Appliance Services

Company Reviews

Metrics

Info

4.8

Based on 1,469 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Domex Appliance Services:

At Domex, we believe appliance repair service should be straightforward, pleasant and affordable experience. If we have achieved that, great! However, if that's not the case, do let us know, this is what we are here for!

Visit Website

Phone:

03302102100

Email:

info@domex-uk.co.uk

Location:

Unit C, Surrey Business ParkWeston RoadGreater London
Epsom
KT17 1JG

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Domex Appliance Services 5 star review on 26th August 2017

DANIEL

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional operative. Polite, pleasant, considerate.”

Helpful Report

Posted 2 days ago

“Kenny was very knowledgeable and extremely pleasant. Kenny is the sort of engineer that ALL should aspire to and definitely a keeper. Well done in hiring Kenny as a customer facing part of your company. Perhaps due to Kenny's training, he was able to identify the fault quickly and efficiently, and apply a fix. He is a credit to you.”

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Posted 3 days ago

Thank you for taking the time to leave Domex your 5-star review! We’re thrilled to hear that we achieved full marks following your recent repair by Kenny, your engineer. It’s wonderful to know that he made a positive impact during your service experience. Your kind words about Kenny are greatly appreciated, and we will be sure to pass them along to him. Thank you once again! Best regards, Domex Customer Care Team

Posted 2 days ago

“Efficient, tidy professional job. Don’t use anyone else!!!”

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Posted 1 week ago

Dear Linda, Thank you so much for taking the time to leave Domex a 5-star review! We are thrilled to hear that you’re satisfied with the recent repair completed by Darius. It’s wonderful to know that you found the service efficient and professional. Your continued trust in Domex means a lot to us! Thank you once again! Best regards, Domex Customer Care Team

Posted 6 days ago

“I was very impressed with the whole process from the initial booking process, text messages informing me of progress to the engineer who came and was polite, helpful and competent.”

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Posted 1 week ago

Thank you so much for taking the time to leave Domex a 5-star review! We are thrilled to hear that you’re satisfied with the recent repair. It’s great to hear you are impressed from start to finish and to hear of the service provided by our team. Thank you once again! Best regards, Domex Customer Care Team

Posted 1 week ago

“Very pleased with service , outstanding customer service and very good fast repair”

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Posted 2 weeks ago

Dear Hussain, Thank you so much for taking the time to leave Domex a 5-star review! We are thrilled to hear that you’re satisfied with the recent repair completed by Adam. It's great to hear about the service provided by our team and how quickly the repair was done. Thank you once again! Best regards, Domex Customer Care Team

Posted 2 weeks ago

“fixed my LG washing machine under warranty. The booking system was easy, I was kept informed at all relevant times, the engineer was polite and cheerful, and most importantly the machine was fixed. Competence at all touch points !”

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Posted 3 weeks ago

Dear Dave, Thank you so much for taking the time to leave Domex a 5-star review! We are delighted to hear that you’re satisfied with the recent repair completed by Adnan. It’s wonderful to know how easy you found it to book a repair online, and we’re glad that the service met your expectations. Thank you once again! Best regards, Domex Customer Care Team

Posted 2 weeks ago

“Have used them for years for different appliances. Costs are reasonable and have always been able to fix the issue”

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Posted 1 month ago

Thank you for taking the time to leave Domex your 5-star review! We’re thrilled to hear that you were satisfied with the repair completed by Mo, our engineer. It’s wonderful to know that we’ve consistently been able to assist you with your appliance needs as a returning customer. Your feedback means a lot to us, and we appreciate your trust in our services. If you need any further assistance in the future, please don’t hesitate to reach out. Thank you once again! Best regards, Domex Customer Care Team

Posted 1 month ago

“Extremely impressed with this company. Very professional with constant updates about when the engineer will attend. The engineer himself was outstanding. Professional, tidy, efficient, and solved issue. Was not lazy. Took everything apart and thoroughly fixed the problem. Would highly recommend.”

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Posted 1 month ago

Thank you for taking the time to leave Domex a 5-star review. We truly appreciate your feedback! We’re delighted to hear that you were satisfied with the recent repair and that our communication kept you informed throughout the process. Your recommendation means a lot to us. Thank you once again for choosing Domex! Best regards, Domex Customer Care Team

Posted 1 month ago

“Got a visit from Kuda today . He rang to let me know when we was arriving and came on time. He was extremely courteous and very helpful. He pointed us in the right direction to get our Hob working. The fault was with a fuse box and not the hob. But his help was appreciated as we were able to get it sorted without the need to call an electrician out and pay the cost that would have involved. A big thank you to Kuda your help was very much appreciated.”

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Posted 1 month ago

Dear Michelle, Thank you so much for taking the time to leave Domex a 5-star review! We are thrilled to hear that you’re satisfied with the recent repair completed by Kuda. It’s wonderful to know that his hard work and dedication made a positive impact on your experience. Your appreciation means a lot to us, and we’re grateful for your review. Thank you once again! Best regards, Domex Customer Care Team

Posted 1 month ago

“Was really impressed with this company. Got a next day appointment, fees were clear and up front, and the issue with my machine was quickly found and clearly explained. Will use again!”

Helpful Report

Posted 1 month ago

Dear Chris, Thank you for taking the time to leave Domex a 5-star review! We are delighted to hear how happy you are with the recent repair completed by Mark, your engineer. It’s wonderful to know that everything was straightforward, and we're thrilled that you would choose us again in the future. Best regards, Domex Customer Care Team

Posted 1 month ago

“Job Number: 24461381. Panashe arrived within 15 minutes of calling in advance to state he was on route and would be at the property shortly. He was polite, considerate and well prepared. He managed to complete the repair to Washer Dryer in a short time and did several checks to ensure the appliance was properly serviced. He demonstrated good knowledge of the care maintenance techniques to ensure my appliance would not cause any problems. Above all he provided the gold standard in completing the job. Thank you.”

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Posted 1 month ago

Dear Syl, Thank you so much for taking the time to leave Domex a fantastic 5-star review! We are thrilled to learn that you had a positive experience following your recent repair completed by Panashe. It’s always rewarding to hear feedback that highlights the great service and attention to detail our engineers provide. Thank you once again! Best regards, Domex Customer Care Team

Posted 1 month ago

“We were kept up to date on the day about the time the Engineer would arrive. The Engineer was very efficient, polite and friendly and sorted the problem immediately. Would definately us them again.”

Helpful Report

Posted 1 month ago

Dear Alan, Thank you so much for taking the time to leave Domex a 5-star review! We are thrilled to hear that you’re satisfied with the recent repair. It's wonderful to know that you appreciate our commitment to keeping our customers informed. We're also delighted that you would recommend us to others. Thank you once again! Best regards, Domex Customer Care Team

Posted 1 month ago

“Brilliant service and excellent Engineer.”

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Posted 1 month ago

Thank you for taking the time to leave Domex a 5-star review! We truly appreciate your feedback. We're delighted that we achieved full marks following your recent repair. It’s wonderful to know that you were satisfied with the service you received and that our engineer made a positive impression. Best regards, Domex Customer Care Team

Posted 1 month ago

“Excellent service at a very good price. Domex can always be relied on.”

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Posted 1 month ago

Thank you so much for taking the time to leave Domex a 5-star review! We truly appreciate your feedback. We are thrilled to hear that you’re satisfied with the recent repair completed by Gancho. It’s wonderful to know that his efficiency and professionalism met your expectations. We’re delighted to know we can be relied upon, and we look forward to serving you again in the future. Thank you once again! Best regards, Domex Customer Care Team

Posted 1 month ago

“Great service and diagnostics. The engineer Soheib really knew his stuff and was able to fix the issue when the part arrived. Very smart man”

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Posted 2 months ago

Dear Fars, Thank you for taking the time to leave Domex a 5-star review. We truly appreciate your feedback! We're thrilled to hear that you were satisfied with the recent repair completed by Soheib. It's always a pleasure to learn that our team’s efforts have met your expectations and that you received top-notch service. Best regards, Domex Customer Care Team

Posted 1 month ago

“Simply the best.”

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Posted 2 months ago

Dear Olive, Thank you so much for taking the time to leave Domex a 5-star review! We truly appreciate your feedback. It’s wonderful to know that you were pleased with the recent repair carried out by Abdul, your engineer. Your kind words, especially "Simply the best," mean a lot to us! Thank you once again. Best regards, Domex Customer Care Team

Posted 2 months ago

“Speedy response, fair and clear charges, user friendly website easy to navigate and book appointment. Friendly and helpful engineer. Really happy with the service”

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Posted 2 months ago

Thank you so much for taking the time to leave Domex a 5-star review! We are thrilled to hear that you’re satisfied with the recent repair completed by Florin. It’s wonderful to know that his efficiency and professionalism met your expectations. Your feedback means a lot to us, and we truly appreciate your support. Thank you again! Domex Customer Care Team Best regards, Domex Customer Care Team

Posted 2 months ago

“Great service no problem with booking and repair visit”

Helpful Report

Posted 2 months ago

Thank you so much for taking the time to leave Domex a 5-star review! We truly appreciate your feedback. We’re delighted to hear that you were pleased with the repair service provided by Florin. Our team works hard to ensure that our customers receive top-quality service, and it’s wonderful to know that we met your expectations. Thank you once again for your kind words! Best regards, Domex Customer Care Team

Posted 2 months ago

“Excellent service, brilliant engineer, reasonable prices”

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Posted 2 months ago

Dear E, Thank you for your kind words and for taking the time to leave us a 5-star review at Domex. We are thrilled to hear that you were satisfied with the recent repair completed by Vadym, our engineer. Your feedback about his excellent service and our pricing is greatly appreciated. Once again, thank you for your review! Best regards, Domex Customer Care Team

Posted 2 months ago

“Excellent service .ease in tracking .website very good .”

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Posted 2 months ago

Thank you so much for taking the time to leave Domex a 5-star review! We are thrilled to hear that you’re satisfied with the recent repair completed by Boris. We are pleased how you to hear of the excellent service provided and that you like how you can track your repair. Kind regards, Domex Customer Care Team

Posted 2 months ago

Domex Appliance Services is rated 4.8 based on 1,469 reviews