Doggie Solutions Reviews

Name: Doggie Solutions
Address: The Distribution Centre, Victoria Road, Stoke-on-Trent, The Distribution Centre, Victoria Road, Stoke-on-Trent, Staffordshire
Rating: 4.52

4.5 Rating 5,417 Reviews

89 %

of reviewers recommend Doggie Solutions

4.5

Based on 5,417 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Doggie Solutions:

We offer a wide range of products including, Dog beds uk made, Dog Toys, Dog Crates, Puppy Pens and Puppy Cages, training collars and Much More.

Visit Website

Phone:

1782 266667

Email:

info@doggiesolutions.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“dog tags good quality.but your phone number looks overpowering on the other side.would have liked my dogs name in bolder letters instead of.”

Doggie Solutions 3 star review on 19th April 2018

Helpful Report

Posted 6 years ago

“Delivery ok disappointed not receiving free poo bags.”

Helpful Report

Posted 6 years ago

Hi Wyn, Our current free gift is a packet of scooby snacks as shown on your receipt, my apologies if there was any confusion over this months free gift. If you have not recieved the free snacks please get in touch with me directly at info@doggiesolutions.co.uk and I will get this resolved. Kind Regards, Rosie. Doggie Solutions.

Posted 6 years ago

“I had ordered the wrong size and contacted the company who said if I returned it I would receive a refund and then I could order the right size. However, the packaging was poor on this first order. The bed was in a box that was too small and it had split apart in some places. The bed looked first class, strong and hopefully unchewable.”

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Posted 7 years ago

“The box the kennel was delivered in looked like it had arrive via Syria, I did not receive the discount despite including the code when purchasing the product on line”

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Posted 7 years ago

“They refunded my money very quickly”

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Posted 7 years ago

“Good items but we did not receive the free poo bags despite spending the required amount.”

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Posted 7 years ago

Hi Robert, My apologies the free poo bags were missed whilst packing, I will have them dispatched out with Royal Mail tomorrow. Kind Regards, Rosie Watts- Doggie Solutions.

Posted 7 years ago

“Supplied the goods”

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Posted 7 years ago

“Arrived quickly but the nozzle on the Salmon oil was broken off, so the pump will not work, I will have to work out how much oil to give my dogs. I did email about this and sent a photo but No reply. Normally the service is very good but not this time.”

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Posted 7 years ago

“havent used it yet. So unfair to give it a proper review.”

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Posted 7 years ago

“quick and easy”

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Posted 7 years ago

“Product arrived by set date but the box was not sealed properly at bottom and item was almost falling out.”

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Posted 7 years ago

“Arrived promptly”

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Posted 7 years ago

“Very disappointed with the size of Large Natural Antler Dog chew. Also sent wrong product Skinneez goose. Expected better as used before and had good service”

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Posted 7 years ago

“I paid extra for next day delivery as urgently required for post operation cockapoo who was unhappy with stock plastic buster collar. Item was supposed to be next day but courier issue at their end made it a day late but when confronted with this they conveniently referred to “the website says xxx” falling back on smallprint TnC’s which gives a get out clause allowing 2days and thus refused to refund the additional postage. Most irritating and that attitude has resulted in no future orders from me and a bad review. This is the sort of behaviour that was typical a few years ago online but is now unacceptable in a fiercely competitive market of online shopping and trying to differentiate on customer service, where prices alone cannot compete. Short sighted, disappointing and inflexible.”

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Posted 7 years ago

“It arrived on time and was reasonably priced but we await the results!”

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Posted 7 years ago

“Food great but have had no response to my email regarding the free dog toy”

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Posted 7 years ago

“Well the refills are good value for money for 3 but don't fit my anti barking collars so I paid for something that don't work unless I can get something to fit over the nossles which is slightly smaller to use”

Helpful Report

Posted 7 years ago

Hi Christine We have not found a collar that these refills do not work with, I would imagine there may be a problem with your filler valve on your collar. If you would like to call our service dept on 01273 612807 they should be able to help. Please have your collar with you when you call. Kind Regards Doggie Solutions

Posted 7 years ago

“Quick ordering and delivery. Though one of the boxes was bashed up. Luckily nothing was broken.”

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Posted 7 years ago

“had to wait a week for delivery which is not normal.”

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Posted 7 years ago

“prompt service”

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Posted 7 years ago

Doggie Solutions is rated 4.5 based on 5,417 reviews