Doggie Solutions Reviews

Name: Doggie Solutions
Address: The Distribution Centre, Victoria Road, Stoke-on-Trent, The Distribution Centre, Victoria Road, Stoke-on-Trent, Staffordshire
Rating: 4.52

4.5 Rating 5,411 Reviews

89 %

of reviewers recommend Doggie Solutions

4.5

Based on 5,411 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Doggie Solutions:

We offer a wide range of products including, Dog beds uk made, Dog Toys, Dog Crates, Puppy Pens and Puppy Cages, training collars and Much More.

Visit Website

Phone:

1782 266667

Email:

info@doggiesolutions.co.uk

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Doggie Solutions 5 star review on 11th February 2025

Linda D

Doggie Solutions 5 star review on 4th December 2024

David C

Doggie Solutions 5 star review on 20th October 2024

Miss HK R

162

Anonymous

Anonymous // 01/01/2019

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“Easy ordering on website, Fast delivery, no complaints at all.”

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Posted 5 years ago

“Although the delivery company did not get in touch, and I had to phone Doggie Solutions to find out more, they were on it right away and in the end the courrier did notify me of delivery details, which were as I'd requested.”

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Posted 5 years ago

“Very efficient service and good value for money however the 'key ring' link for the tag to collar not near strong enough!”

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Posted 5 years ago

“Very good products at very reasonable prices. Kept in loop about delivery. Excellent communication and quick delivery x”

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Posted 5 years ago

“I ordered a brass pet Id tag from doggie solutions and am delighted with it! It arrived in 2 days and the quality is fantastic, it even came with a brass connecting ring. I would happily recommend this product. Thank you doggie solutions.”

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Posted 5 years ago

“Excellent service and my tag was posted within a day.”

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Posted 5 years ago

“Lovely doggy tags in vibrant colours. Really happy with my purchase.”

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Posted 5 years ago

“lovely dog coat, well made, had to return as fleece lining too thick for my dog who has a double coat.”

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Posted 5 years ago

“Lasted my dog a long time.”

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Posted 5 years ago

“Excellent service.”

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Posted 5 years ago

“Lots of choice and a quick service - postage could be cheaper though!”

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Posted 5 years ago

“Arrived on time and in good condition, however, we didn't need it as our dog decided he wasn't going to lick his stitches. We can't comment on its effectiveness so we will save it for any future injuries.”

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Posted 5 years ago

“End result fantastic. Looks great. Only thing was I did not get an email confirming my order and did not know estimated date of delivery otherwise great service.”

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Posted 5 years ago

“The pen is a good design and serves the purpose, however, the quality control is poor as two of the male locating lugs were bent and one female lug is misaligned, which prevented assembly. As the pen was needed urgently ( new puppy arriving imminently) I chose to attempt repair which appeared successful, though there was a slight crack heard, which may be the weld compromised, though it appears ok. I informed Doggie Solutions and asked for a period of grace, that if the suspect weld did fail they would replace the pen or part. This was refused unless photos of the fault was provided, which I couldn’t as there was nothing obvious to show. They also suggested I return the pen for exchange but this would have left us without a pen with the puppy arriving. So, disappointed with this company and their unhelpfulness in these circumstances.”

Helpful Report

Posted 5 years ago

Dear Christian Thank you for your review, for the avoidance of any confusion your puppy pen has a 12 month warranty period so if you have any issues during that time please don't hesitate to contact us. Kind Regards Chris Cole

Posted 5 years ago

“Im very pleased with the dog bed and the service was excellent thanks,Geoff”

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Posted 5 years ago

“Good service, appropriately wrapped.”

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Posted 5 years ago

“The dogs love them, it's a pity they differ in size this is the second time I've stated that there are a lot of skinny one's in the packets.”

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Posted 5 years ago

“Good fast service”

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Posted 5 years ago

“Great stuff! We ordered the small and have managed to get pups name, two phone numbers and our address across both sides. It’s still a little big pmfor pup but only cause she’s so tiny!! Great quality, quick delivery and simple process- the slightest negative was the ring was small and hard to attached to her quite thick holder on her harness but this is hardly the fault of any party so very happy!”

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Posted 5 years ago

“I have been buying various dog products from Doggie Solutions for many years and have always had good service and value for price. I will certainly continue to use them when I need something for my dog.”

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Posted 5 years ago

Doggie Solutions is rated 4.5 based on 5,411 reviews