Doggie Solutions Reviews

Name: Doggie Solutions
Rating: 4.52

4.5 Rating 5,384 Reviews

89 %

of reviewers recommend Doggie Solutions

4.5

Based on 5,384 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Doggie Solutions:

We offer a wide range of products including, Dog beds uk made, Dog Toys, Dog Crates, Puppy Pens and Puppy Cages, training collars and Much More.

Visit Website

Phone:

1273 612807

Email:

info@doggiesolutions.co.uk

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Doggie Solutions 5 star review on 20th October 2024

156

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The order was dispatched and delivered very quickly. The quality of the bed is excellent and my dog spends a lot of time asleep on the bed.”

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Posted 3 years ago

“This is a great product for putting treats in. Always leave my dogs with this toy when I go out. It’s strong and easily cleaned and keeps them occupied for hours”

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Posted 3 years ago

“Good quality product and prompt dispatch. Very satisfied.”

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Posted 3 years ago

“Cheaper than elsewhere delivery was speedy”

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Posted 3 years ago

“Bought this ball for a surprise gift for my daughter’s puppy. It failed to arrive and when I enquired about it I was told it had been lost in the post. Upon asking for a replacement I was told they had no stock ! Not really impressed to be honest.”

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Posted 3 years ago

“Did not purchase. Item was out of stuck so obtained a full refund. Unsure what happened as it was in stock and allowed me to purchase however, emailed from the company were prompt and many options for a different purchase were offered so the company were great. Sadly, I needed this size so a full refund was given”

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Posted 3 years ago

“This is an excellent stainless steel dog tag. The engraved lettering is the best I've ever seen.”

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Posted 3 years ago

“I would have appreciated more accurate size information in relation to the dog. It was detailed nicely inside the packaging, consequently was a bit tight/small for my collie cross dog.”

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Posted 3 years ago

“Good price and delivery was quick. However have only just realised that as there was no label on the front that we were sent Salmon with Haddock and Whiting instead of Chicken. Good job our pup will eat anything!”

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Posted 3 years ago

“In my experience I would recommend Doggie Solutions and I will be using myself again in the future. Website layout was easy to navigate and the checkout process was simple and efficient. Delivery was quick enough and the quality of items was excellent (can only base off the items I ordered and received). I was particularly pleased with the doggie collar tag. All in all a 5* from me.”

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Posted 3 years ago

“great quick service”

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Posted 3 years ago

“Good company to deal with.”

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Posted 3 years ago

“Not received ordered two.”

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Posted 3 years ago

Hi Michael, we're sorry to hear you've not received your order! If you could email us at info@doggiesolutions.co.uk we'd certainly like to get you the items you ordered!

Posted 3 years ago

“It’s our two dogs you made happy, when the are happy so am I/Users/davidtappin/Pictures/Photos Library.photoslibrary/resources/proxies/derivatives/6a/00/6ace/tZRmmvJrT1SoGFGfThIjvg_thumb_6ace.jpg”

Doggie Solutions 5 star review on 17th March 2021

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Posted 3 years ago

That's great David, we're thrilled to hear they're happy with their tasty treats. I'm sure they'll be pestering you for more soon enough!

Posted 3 years ago

“Haven’t received the product and no response to my calls or emails. Not happy at all!”

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Posted 3 years ago

Hi Paula, I apologise for the lack of response. Our customer service team has been exceptionally busy recently, although we've expanded the team now to cope so if you could give us a call we'd like to get your order to you.

Posted 3 years ago

“Having emailed to say that I have yet to receive my order I then get this to review the produce. Wish I could but as it hasn't arrived I can't.”

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Posted 3 years ago

Hi Susan, we're definitely disappointed to hear that you haven't received your order. If you could give us a call or send us an email we'd love to look in to the situation. We've recently had issues with our phones but they're now resolved, so if you've had trouble getting in contact you should be able to now.

Posted 3 years ago

“Quick delivery.”

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Posted 3 years ago

“The problems amany, ordered several items however after three of weeks I contacted to chase the order. After a couple of week days I received an email telling me they had been dispatched from the new warehouse again I emailed but this hasn't happened and nothing was sent told the order was refunded. The day after half the order arrived only dispatched he day before on a 24 hour delivery. So lie number one. They emailed to tell me that the items, all the order, had arrived and to keep the refund as a gesture of goodwill! Checking with PayPal no refund had been issued or initiated. I emailed to ask why part of the order hadn't arrived but told that must have been lost in the post but to keep the items and the refund. Checked again no refund? So initiated a claim with PayPal myself just for the items not received and the postage. This was refunded the next day. But to add insult to all of this the customer service department emailed to tell me the full refund had been sent however only the amount I requested was refunded so another lie? I will never be purchasing for them again. I would urge other to check that everything they buy arrives and never believe the customer service agents. I'd rather heard the truth, that they'd messed up and hadn't dispatched the items rather than keep telling lies. The whole issue has left a nasty taste and hope they sort out their customer service because if this continues they'll keep losing business and I don't think Chris world appreciate that”

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Posted 3 years ago

“Placed an order on the 3/3/21 and not heard a word since. No response to email sent and phone line now seems to be dead. :(”

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Posted 3 years ago

Hi Theresa, Our customer service team have been extremely busy for the last week or so and we've been having problems with getting our phones connected to our new warehouse. If you haven't already had a response by email yet, please give us a call, we'd love to help you out.

Posted 3 years ago

“Still not received order and have emailed requesting update on when to expect the product and have been ignored.”

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Posted 3 years ago

HI there, our customer service team have been extremely busy over the last week or so (although we're catching up!), so we're sorry that we haven't replied to you yet. If you've still not had a response from us, try giving us a call and we'll see what we can do.

Posted 3 years ago

Doggie Solutions is rated 4.5 based on 5,384 reviews